Audience

Companies of all sizes searching for an email API to deliver an exceptional email experience

About SendGrid

Email is the backbone of your customer engagement. The Twilio SendGrid Email API is the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. Our flexible Email API and proprietary Mail Transfer Agent (MTA), intuitive console, powerful features, and email experts make it easy to ensure all your email gets delivered in seconds and without interruption. Monitor engagement data and optimize deliverability with our Deliverability Insights dashboard.

Whether you’re sending 100 emails or 100 billion, SendGrid is built to scale. Integrate with our RESTful APIs and SMTP in minutes, with sample code libraries available in 7 languages, interactive docs, templates, and more.

Pricing

Starting Price:
$19.95 per month
Pricing Details:
Free - $0/mo for 100 emails/day forever
Essentials - starting at $19.95/mo
Pro - starting at $89.95/mo
Premier - custom pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, SendGrid offers API access

Ratings/Reviews - 8 User Reviews

Overall 3.9 / 5
ease 4.0 / 5
features 3.9 / 5
design 4.1 / 5
support 3.9 / 5

Company Information

Twilio SendGrid
Founded: 2009
United States
sendgrid.com/en-us

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online

SendGrid Frequently Asked Questions

Q: What kinds of users and organization types does SendGrid work with?
Q: What languages does SendGrid support in their product?
Q: What kind of support options does SendGrid offer?
Q: What other applications or services does SendGrid integrate with?
Q: Does SendGrid have an API?
Q: What type of training does SendGrid provide?
Q: Does SendGrid offer a free trial?
Q: How much does SendGrid cost?
Q: What pricing for support is available for SendGrid?
Q: What pricing for training is available for SendGrid?

SendGrid Product Features

Email Deliverability

Email Address Verification Not Supported
Inbox Placement Testing Not Supported
DMARC Analytics Not Supported
IP Blacklist Monitoring Not Supported
Deliverability Alerts Not Supported
Reputation Reporting Not Supported
Email Content Testing Not Supported
Email Previewing Not Supported
Deliverability Reporting Not Supported

Email Management

Data Recovery Supported
Email Monitoring Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Signature Management Supported
Whitelisting / Blacklisting Supported
Email Archiving Not Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Recall Not Supported
Shared Inboxes Not Supported
Spam Blocker Not Supported

Email Marketing

Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Dynamic Content Supported
Event Triggered Email Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported
A/B Testing Not Supported
Artificial Intelligence Not Supported
Drip Campaigns Not Supported
Image Library Not Supported

Email Template Design

Drag & Drop Editing Supported
Mobile-Friendly / Responsive Supported
Premade Templates Supported
Reporting / Analytics Supported
Text Editor Supported
Theme Editor Supported
A/B Testing Not Supported
Code From Scratch Not Supported
Image Library Not Supported
Import HTML Code Not Supported
Potential Issue Identification Not Supported
Proofing Not Supported

Email Testing

A/B Testing Supported
Accessibility Testing Supported
DMARC Analytics Supported
Deliverability Rates Supported
HTML Validation Supported
IP Blacklist Checking Supported
Improvement Recommendations Supported
Pre-Send Email Testing Supported
Preview Across Browsers & Devices Supported
Reporting / Analytics Supported
Sender Reputation Scoring Supported
Spam Testing Supported

Email Tracking

A/B Testing Supported
Audience Segmentation Supported
Campaign Management Supported
Event-Based Notifications Supported
Location Tracking Supported
Team Management Supported

Email Verification

Bulk Email Verification Supported
Catch-all Server Detection Supported
Disposable Email Detection Supported
Domain Check Supported
Mail Server Validation Supported
Single Email Verification Supported
Spam Trap Detection Supported
Syntax Check Supported

Marketing Automation

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Supported
Content / Blogging Platform Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Search Marketing Supported
Segmentation Supported
Website Visitor Tracking Supported
Sales Intelligence Not Supported
Social Marketing Not Supported

Transactional Email

A/B Testing Supported
Dynamic Content Supported
Email Monitoring Supported
Reporting/Analytics Supported
Template Management Supported
Contact Database Not Supported
Mailing List Management Not Supported
Spam Check Not Supported

eCommerce Marketing

Email Marketing Supported
Email Personalization Supported
Triggered Emails Supported
AB Testing Not Supported
Abandoned Cart Email Not Supported
Analytics / ROI Tracking Not Supported
Customer Data Profiles Not Supported
Dynamic Content Not Supported
Facebook Ads Not Supported
Google Ads Not Supported
Product Recommendations Not Supported
Push Notifications Not Supported
Retargeting Not Supported
SMS Marketing Not Supported
Search Marketing Not Supported
Segmentation Not Supported
Signup Forms & Popups Not Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

SendGrid Verified User Reviews

Write a Review
  • Roman M.
    Sales manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good tool for business"

    Posted 2022-11-09

    Pros: Ok, thanks for the opportunity, be honest, these are my feedback after useing, please check below.
    first pro: 80% successful rate to find right email.
    second pro: most of time input first name and family name with company website, i can find right email.

    Cons: First con: if a person has many job positions at different companies, you only can obtain the first company information and existing person emails.
    Second con: it can't link with more social channels, like Twitter or Instagram and can't grab email in pictures and PDF files, also many information shows in Google but can't be found here.
    Third con: RocketReach can find the right email but usually GetEmail can't.
    Fourth con: the cost is high for monthly, and can't get free credits most of times.
    That's all the cons I found, i have been using this tool for more than one and a half years, anyway, thank you very much, hope your team can improve and do better.

    Overall: This tool is very helpful for business, especially for sales to find right person's email to improve sales performance.

    Read More...
  • A SendGrid User
    COO
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Works really well for us"

    Posted 2022-05-23

    Pros: Emails actually get delivered unlike some other email marketing services and transactional email services we were using prior to SendGrid.

    Cons: No cons for our use cases. Does everything we need it to do.

    Overall: SendGrid has been beneficial for us getting our emails actually delivered to users and customers. Interface is also good and the suite is easy to use. Highly recommend.

    Read More...
  • Giancarlo F.
    Marketer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Horrible service"

    Posted 2022-04-11

    Pros: Almost nothing. The system is too barebones, can't put emojis in emails, very little actual customization, other platforms are much better.

    Cons: First of all the service didn't work. The campaigns wouldn't be sent at all and I had to call customer support. EVERY TIME. And it would take time, hours DAYS, every time.

    So we lost a lot in proper campaign timing, leads would get cold. We lost ROI there.

    Overall: Horrible experience. Customer was slow, didn't help at all. And the worst is that they keep charging us money for a system we DON'T USE. We keep cancelling each month, and THEY REFUSE. And they have our credit card so they keep charging. We keep asking to cancel and they say to follow their guide we keep doing. And apparently on their end THEY CAN'T DO ANYTHING.

    Avoid AT ALL COSTS.

    Read More...
  • Aaron H.
    CEO
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Works okay, but the shared IP was lacking"

    Posted 2021-08-30

    Pros: I did like that the software was easy to use. It had a very user-friendly interface and made things easy to navigate through. Uploading contacts was a streamlined process.

    Cons: I didn't like that their shared IP still got bad ratings. I used a few of their competitors before this, and was getting much better open rates using the same emails on the other platforms.

    Overall: I didn't have a bad experience on Sendgrid, but I didn't have a great one either. In my opinion, there are better options out there, but this one isn't bad.

    Read More...
  • Gertie Z.
    Customer Care Coordinator
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Bypass the Junk Inbox with Sendgrid"

    Posted 2021-06-23

    Pros: Sendgrid allows our company to send updates to a vast array of consumers through email. The credentials built through Sendgrid software allow our emails to not end up in the Junk Folder.

    Cons: I needed a lot of help setting up my account. It would be helpful to have a more user-friendly set up.

    Overall: Overall, Sendgrid is effective for sending out a large number of emails at once. It's a great software option to not end up in the Junk Folder of your customers!

    Read More...
  • Lidiia B.
    Head of Outreach
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Sendgrid allows us secure contact with our customers."

    Posted 2021-04-03

    Pros: With this programme we have been able to streamline our management of customer acquisition, participation and permanent contact with our customers, as it provides us with automated e-mail programming tools where we can pre-establish text to establish support and promotions with them and optimise our marketing and customer service management.

    Cons: What we dislike the most about the application is that it does not have functions to block emails that we consider Spam and therefore our inbox is full of them. At the same time, we have received multiple problems receiving emails with our clients because the emails that we automate are classified as Spam by the other email services.

    Overall: We highly recommend this application as a tool that serves as an alternative to traditional email programmes, as it increases the efficiency when establishing contact with customers. However, it should improve the handling and supervision of messages so that they do not get lost in unwanted mailboxes.

    Read More...
  • Sandra C.
    Director of Business Development
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Secure email deliverability with Sendgrid"

    Posted 2021-03-27

    Pros: This program provides an effective e-mail delivery facility with a remarkable ease of use. It offers us e-mail delivery management tools by creating a list of the most suitable contacts to receive them. At the same time, it has the option of e-mails that guarantee an optimization.

    Cons: In spite of its multiple functionalities, Sendgrid does not have a spam blocking tool, which generally means that timely emails sent to our clients are automatically moved to the unwanted files. Likewise, it does not block real mails that are categorized as spam.

    Overall: Although this application has failures in terms of management function in the unwanted files or that of filler, it is a very practical alternative to replace traditional emails to emphasize a correct information management and a more effective communication with customers and collaborators.

    Read More...
  • Jason K.
    Social Media Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Sendgrid and its combination with Wordpress show excellent results"

    Posted 2021-03-18

    Pros: The best thing about Sendgrid is that the channels are very easy to configure, to the point that several channels can be added so that sending can be carried out with different methods. In addition to this, it is possible to work with many templates, and most of them do not require any kind of customization, as they are correctly adapted to each of our eventual needs. Among the services for marketing automation, Sendgrid is certainly one of the most varied that can be found. Creating an email does not necessarily have to be carried out from scratch, because with all the templates that Sendgrid has, it is enough to get a good base to work on. We recommend Sendgrid for the execution of drip campaigns to be executed in different time periods, as they are easy to customize.

    Cons: In terms of integrations, Sendgrid shows a not so high level of configuration, especially when it comes to integrating the platform to Wordpress as if it were a plug-in, so that we can not notify our audience about the content on our blog with due frequency or ease through its tools for sending mass messages.

    Overall: Sendgrid is excellent for being able to create dynamic evaluations that show all the results in each of the campaigns we run, and it is possible to combine them to compare current campaigns with information from past campaigns. Sendgrid's anti-filtering system is also very promising, making it unnecessary to resort to external verification services to know if the information in our emails is being received properly.

    Read More...
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