HelloDuty vs. HelloLeads Comparison


HelloDuty Brrng Limited	HelloLeads HelloLeads CRM 5.0 out of 5 stars
Learn More about HelloDuty Update Features for HelloDuty	Learn More about HelloLeads Update Features for HelloLeads	Add To Compare	Add To Compare

HelloDuty	HelloLeads
		Related Products CTM CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes. 4.5 out of 5 stars 939 Ratings Visit Website for CTM DialerAI Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines. 4.8 out of 5 stars 5 Ratings Visit Website for DialerAI PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 4.6 out of 5 stars 39 Ratings Visit Website for PBXware Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 4.3 out of 5 stars 8,616 Ratings Visit Website for Zendesk Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling, power dialing, WhatsApp Business messaging, SMS, email, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. With local numbers in 150+ popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. 4.8 out of 5 stars 314 Ratings Visit Website for Squaretalk net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results. 4.4 out of 5 stars 197 Ratings Visit Website for net2phone Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 4.3 out of 5 stars 1,838 Ratings Visit Website for Aircall QEval QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring. Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts. QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. 4.5 out of 5 stars 69 Ratings Visit Website for QEval Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. 4.2 out of 5 stars 1,646 Ratings Visit Website for Intermedia Unite CallHub CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts. 4.4 out of 5 stars 428 Ratings Visit Website for CallHub
HelloDuty: About HelloDuty is a cloud customer-engagement and contact-center platform for businesses that manage customer calls, messaging and follow-up. It combines virtual telephony and call-center tools with configurable IVR and USSD journeys, call routing, recording, monitoring and analytics. Teams can use it to handle customer interactions, capture leads and manage follow-up through CRM features, automated SMS and WhatsApp messaging, and connections to third-party CRMs, help desks and payment services. HelloDuty also provides campaign and workflow capabilities for outreach and customer support, with integrations documented for services including Salesforce, Zendesk, Freshdesk, Zoho, Odoo and M-Pesa. The platform is aimed at organizations operating in African markets, including financial services and agent networks.	HelloLeads: About HelloLeads CRM is a mobile-first CRM designed to help businesses capture, manage, nurture, and convert leads faster. Built for sales teams, field representatives, SMBs, real estate, insurance, healthcare, education, travel, automotive, manufacturing, and franchise businesses, it streamlines the entire sales process from lead capture to conversion. Key features include automatic lead capture from calls, WhatsApp, website forms, Facebook Lead Ads, follow-up reminders, WhatsApp CRM, call tracking, sales pipeline management, lead assignment, offline access with auto-sync, GPS-based field sales tracking, analytics, and customizable reports. Native Android and iOS apps enable sales teams to work efficiently from anywhere. HelloLeads CRM improves productivity, eliminates missed follow-ups, increases lead conversion, and provides real-time sales insights. Start with a 14-day free trial and upgrade with flexible plans or enterprise solutions as your business grows.
HelloDuty: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported	HelloLeads: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
HelloDuty: Audience Fintechs, banks, agent networks and other businesses in Africa that run customer calls, messaging and lead follow-up.	HelloLeads: Audience Sales Professionals, Entrepreneurs, B2B sales, Small Business Owners, Event Organizers
HelloDuty: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	HelloLeads: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
HelloDuty: API Offers API Supported	HelloLeads: API Offers API Supported
HelloDuty: Screenshots and Videos View more images or videos	HelloLeads: Screenshots and Videos View more images or videos
HelloDuty: Pricing No information available. Free Version Not Supported Free Trial Not Supported	HelloLeads: Pricing $0 / year/ user a. Free plan - $0/user/ month b. Essential - $7/user/month c. Enterprise - $12/user/month Free Version Not Supported Free Trial Supported
HelloDuty: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	HelloLeads: Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
	HelloLeads: Pros & Cons from Real Users Pros One stop solution for managing my entire contact database. Great User Friendliness. Very Simple and easy to access. Effective for following up with my leads / customers. Facebook Integration is so useful in getting leads into HelloLeads from FB ads. Cons Need more features like target set v/s target achieved.
HelloDuty: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	HelloLeads: Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
HelloDuty: Company Information Brrng Limited Founded: 2020 Kenya helloduty.com	HelloLeads: Company Information HelloLeads CRM Founded: 2017 India www.helloleads.io
HelloDuty: Alternatives Voxbay	HelloLeads: Alternatives Tazk CRM Tazk
HelloDuty: RapportCMS Unity4	HelloLeads: Salesgem
HelloDuty: Fastcall	HelloLeads: LEMAI CRM Infoz IT Solutions
HelloDuty: Verint CX Automation Verint	HelloLeads: LeadSmart NDS STUDIO LLP
HelloDuty: Luron AI View All	HelloLeads: SalesExec ClickPoint Software 5.0 out of 5 stars View All
HelloDuty: Categories Call Center Supported	HelloLeads: Categories Conversion Rate Optimization Supported CRM Supported Lead Management Supported
	HelloLeads: Show More Features CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Not Supported Lead Scoring Supported Marketing Automation Integration Not Supported Mobile Access Supported Quotes / Proposals Supported Segmentation Supported Social Media Integration Not Supported Task Management Supported Territory Management Supported Lead Management Features Activity Tracking Supported Campaign Management Supported Lead Capture Supported Lead Distribution Supported Lead Nurturing Supported Lead Scoring Supported Lead Segmentation Supported Pipeline Management Supported Prospecting Tools Supported Source Tracking Supported
HelloDuty: Integrations WhatsApp Supported Contact Form 7 Not Supported Facebook Not Supported Freshdesk Supported Gmail Not Supported Google Calendar Not Supported IndiaMART Not Supported Interakt Not Supported Justdial Not Supported Knowlarity Not Supported M-PESA Supported MSG91 Not Supported Odoo Supported QuickBooks Accountants Not Supported Wati Not Supported Xero Not Supported Yahoo! Mail Not Supported Zapier Not Supported Zendesk Supported Zoho Books Not Supported Show More Integrations View All 6 Integrations	HelloLeads: Integrations WhatsApp Supported Contact Form 7 Supported Facebook Supported Freshdesk Not Supported Gmail Supported Google Calendar Supported IndiaMART Supported Interakt Supported Justdial Supported Knowlarity Supported M-PESA Not Supported MSG91 Supported Odoo Not Supported QuickBooks Accountants Supported Wati Supported Xero Supported Yahoo! Mail Supported Zapier Supported Zendesk Not Supported Zoho Books Supported Show More Integrations View All 20 Integrations
HelloDuty: Claim HelloDuty and update features and information Claim HelloDuty and update features and information	HelloLeads: Claim HelloLeads and update features and information Claim HelloLeads and update features and information