Heap

Heap

Contentsquare
5.0 out of 5 stars
Heap Oracle Infinity

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Heap:

About

Heap is a comprehensive digital insights platform that provides businesses with a complete understanding of their customers’ journeys. By automatically capturing all user interactions across web and mobile platforms, Heap offers actionable insights to optimize conversion, retention, and user experience. The platform uses advanced data science to identify moments of friction and opportunity, allowing businesses to make data-driven decisions quickly. With powerful tools like session replay, heatmaps, and AI-powered insights, Heap enables businesses to understand and improve user behavior at every touchpoint.
Oracle Infinity:

About

Collect digital behaviors in real time, apply intelligence to that data, and offer recommended actions to enhance the digital customer experience—at the exact right moment. Oracle Infinity Behavioral Intelligence optimizes a customer’s digital journey in real time, making their online experience highly relevant and personalized. Harness customer behaviors as they happen and use them to optimize customer experience. Increase engagement and loyalty by providing the content, offers, and promotions that resonate best with each visitor, customer, or prospect. Use a system that will grow with you. Built on an innovative, big data platform, Oracle Infinity is a digital intelligence solution that offers unparalleled data collection and accessibility. Gather data about each customer at an individual level to better understand behaviors and deliver more personalized experiences. Stream your online behavioral data into one, unified location.
Heap:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
Oracle Infinity:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Heap:

Audience

Businesses and product teams seeking to optimize customer journeys, improve conversions, and gain deeper insights into user behavior through data-driven analytics
Oracle Infinity:

Audience

Brands that need a real time digital analytics solution to collect, process and deliver actionable customer intelligence at scale
Heap:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Oracle Infinity:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Heap:

API

Offers API Not Supported
Oracle Infinity:

API

Offers API Supported
Heap:

Screenshots and Videos

Oracle Infinity:

Screenshots and Videos

Heap:

Pricing

$500.00/year
Free Version Supported
Free Trial Supported
Oracle Infinity:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Heap:

Reviews/Ratings

Overall 5.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5
Oracle Infinity:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Heap:

Pros & Cons from Real Users

Pros

  • I enjoy Heap's ability to constantly and closely track traffic within our websites and the behavior of the users visiting them. Heap provides very useful, easy to understand and analyze data to identify and correct potential flaws or track modules that can be improved within our web pages.

Cons

  • The learning cave of this software is steep, and its configuration is not the easiest. However, it has excellent tutorials and an exceptional technical support team.
Heap:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Oracle Infinity:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Heap:

Company Information

Contentsquare
Founded: 2012
France
www.heap.io
Oracle Infinity:

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/marketing/digital-intelligence/
Heap:

Alternatives

Smartlook

Smartlook

4.8 out of 5 stars
Oracle Infinity:

Alternatives

Heap:
Oracle Infinity:
Heap:
Datadog

Datadog

4.9 out of 5 stars
Oracle Infinity:
Heap:
Mixpanel

Mixpanel

5.0 out of 5 stars
Oracle Infinity:
Heap

Heap

Contentsquare
5.0 out of 5 stars
Heap:
Adobe Analytics

Adobe Analytics

Adobe
4.7 out of 5 stars
Oracle Infinity:
Aisera

Aisera

4.0 out of 5 stars
Heap:

Categories

Oracle Infinity:

Categories

Digital Analytics Supported
Web Analytics Supported
Heap:

Web Analytics Features

Campaign Management Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Supported
Time on Site Tracking Not Supported
User Interaction Tracking Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Not Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Not Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Data Visualization Features

Analytics Supported
Content Management Not Supported
Dashboard Creation Not Supported
Filtered Views Supported
OLAP Not Supported
Relational Display Not Supported
Simulation Models Not Supported
Visual Discovery Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Not Supported
Drill Down Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Supported
OLAP Not Supported
Report Export Supported
Sales Reports Supported
Scheduled / Automated Reports Not Supported
Heap:

Integrations

Oracle Maxymiser Supported
Appbrew Supported
CorralData Supported
Feathery Supported
Ikigai Supported
Indent Supported
Iteratively Supported
MetaRouter Supported
Oracle Audience Segmentation Not Supported
Oracle Marketing Not Supported
Pipedream Supported
Pylar Supported
Rambox Supported
Redocly Supported
RestApp Supported
Supaboard Supported
Tapcart Supported
Userpilot Supported
VWO Testing Supported
Xplenty Supported
Oracle Infinity:

Integrations

Oracle Maxymiser Supported
Appbrew Not Supported
CorralData Not Supported
Feathery Not Supported
Ikigai Not Supported
Indent Not Supported
Iteratively Not Supported
MetaRouter Not Supported
Oracle Audience Segmentation Supported
Oracle Marketing Supported
Pipedream Not Supported
Pylar Not Supported
Rambox Not Supported
Redocly Not Supported
RestApp Not Supported
Supaboard Not Supported
Tapcart Not Supported
Userpilot Not Supported
VWO Testing Not Supported
Xplenty Not Supported
Heap:
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Claim Heap and update features and information
Oracle Infinity:
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