CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams.
Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats.
Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.
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Extole
Fight skyrocketing paid media costs by turning your customers into a primary vehicle for acquisition, awareness, and activation with Extole.
Our enterprise referral platform and team of experts create customized advocacy and referral programs, enabling brands to drive engagement with existing customers, acquire new customers, and generate an essential and unique first-party data source.
The platform's advanced capabilities ensure companies get the most out of their referral programs. Leverage custom events, profiles, and attributes to enable dynamic, audience-specific referral experiences. Use first-party data to tailor customer segment messaging, rewards, and engagement strategies. Use our flexible APIs to build management capabilities and consumer experiences–headlessly or hybrid. We have all the tools you need to build scalable, secure, and high-performing referral programs.
Book a demo to see how Extole can unlock the full potential of your customer advocacy programs.
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Referral Factory
Referral Factory helps companies of all sizes, from large corporates to mid-market companies or multi-location businesses across any industry.
Launch a white-labeled referral program. Promote it, track every referral, and automate rewards. No developers needed.
Create referral links in one click (or let customers self-sign up), collect referrals via lead forms, widgets, pop-ups, sticky bars, QR codes, landing pages, and email campaigns.
Automated emails that trigger on key actions (new referral, conversion, reward due).
Advanced referral tracking shows who referred whom, who has converted, and who to reward, with real-time analytics.
Give your customers a branded referral portal to track referrals and rewards.
Integrates with 8,000+ apps (HubSpot, Salesforce, Stripe, Intercom, Zapier) plus API and webhooks.
200+ rewards (gift cards, Stripe credits, PayPal) or issue custom rewards.
GDPR, SOC 2, ISO 27001 compliant.
Plans from $95/month with 24/7 support.
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