osTicketEnhancesoft
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Related Products
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About
Simple customer support for small teams. Save time and engage with all your customer emails in a single app. We believe email-based support creates a more sustainable experience for small teams. Live chat systems place a lot of expectations on your team and customers get upset if you don’t respond in real time. Most email ticketing systems suck, so we built Happi to be a joy to use. It has just enough features to help you respond quickly and effectively, making it really snappy and easy to use. Keep everyone on the same page, every conversation is stored in a single, secure app. Any member of your team can see the full history of customers and work together to provide exceptional support. Happi’s core application is free, open-source software. You can run it on your own servers, or pay a small monthly fee to use our cloud-based app. With either hosting method, because our codebase is public, we believe this gives complete transparency.
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About
Enhancesoft is a diverse team of professionals who are passionate about making happy customers. With osTicket and support system, we’ve created quality, easy-to-use customer support platforms designed to help businesses thrive. We are a diverse team of professionals who are passionate about what we do and more importantly how we do it. At Enhancesoft, we are unreasonably picky about our peers. We hire for the aptitude over experience, and we pride ourselves on having the most passionate team. We are a value-driven company building a business in which high standards permeate all aspects of what we do. We’re maniacally focused on solving real problems for our customers, and solving them elegantly well. At the core of what drives us is one simple phrase, “Make Happy Customers.” We don’t just talk the talk, we walk the walk. Putting the customer first is evident in the products we ship, the services we sell and the support we provide.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses searching for a solution to save time and engage with all their customer emails in a single app
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Audience
Businesses searching for a solution to improve their services through a ticketing system
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$11.88 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHappi
United States
happi.team/
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Company InformationEnhancesoft
www.enhancesoft.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
AWS Marketplace
FastWebHost
Help Desk Migration
Inserve
MOCEAN
Mochahost
NetWatch.ai
Relokia
The GlobalSolutions
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Integrations
AWS Marketplace
FastWebHost
Help Desk Migration
Inserve
MOCEAN
Mochahost
NetWatch.ai
Relokia
The GlobalSolutions
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