Spiceworks MSPSpiceworks
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Related Products
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About
GestorMSP is a complete RMM (Remote Monitoring & Management) and ITSM platform built for Managed Service Providers (MSPs) and corporate IT teams.
Monitor and manage your clients' entire IT infrastructure from a single dashboard: Windows, Linux, and macOS devices, servers, VMs (Hyper-V, Proxmox), Docker/Kubernetes containers, and network devices via SNMP.
Key features:
Real-time monitoring with configurable alerts and hierarchical monitoring profiles
Built-in remote access (native RDP via WebRTC/P2P) with low latency
Automated patch management and OTA updates
Endpoint antivirus and security, with a Security Center for vulnerability and compliance management
Script automation and bulk software deployment
Full ITSM module: tickets, SLAs, CMDB, approvals, knowledge base, and workflow automation
Integration with Active Directory, Microsoft 365/Entra ID, and backup tools (Veeam)
Native multi-tenancy, built to scale from small operations to millions of devices
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About
With a little know-how, you can make Spiceworks your mission control for all the networks you serve. Spiceworks allows you to collect network info from all your client sites (over secure HTTPS), then consolidate and manage it all from one single, convenient spot! After a quick setup in Spiceworks, each of your clients can have their very own custom user portal to submit help desk tickets, and they’ll all get funneled to your central Spiceworks installation. The multi-site help desk management capabilities provide each client with their own Active Directory authentication for security. You can also easily browse all your open help tickets in the same place, auto-assign tickets to your team based on client, create detailed reports, and more! IT’s on the go! Open, close, assign, and even respond to help desk tickets right from your mobile device, all with a few simple text commands. Now you can manage all client requests whether you’re onsite, at lunch, or even on the golf course!
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Provedores de Serviços Gerenciados (MSPs), empresas de serviços de TI e equipes internas de TI/NOC responsáveis por monitorar, gerenciar e dar suporte à infraestrutura de TI de vários clientes ou departamentos - incluindo administradores de sistema, técnicos de help desk e gerentes de TI que precisam de monitoramento remoto centralizado, emissão de bilhetes e gerenciamento de segurança no Windows, Linux, macOS, servidores, máquinas virtuais e dispositivos de rede.
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Audience
Businesses and organizations searching for a central hub solution for running a help desk
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
US$49,90/mês
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGestorMSP
Founded: 2026
Brazil
gestormsp.com.br
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Company InformationSpiceworks
Founded: 2006
United States
www.spiceworks.com/free-managed-service-platform-software/
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Categories |
Categories |
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MSP Features
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
RMM Features
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
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MSP Features
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
IT Infrastructure Monitoring Features
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
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Integrations
Active Directory
Malwarebytes
ManageEngine Patch Manager Plus
Microsoft 365
Microsoft Entra ID
Simplesat
ZIRO
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Integrations
Active Directory
Malwarebytes
ManageEngine Patch Manager Plus
Microsoft 365
Microsoft Entra ID
Simplesat
ZIRO
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