SpiceWorks People View

With a little know-how, you can make Spiceworks your mission control for all the networks you serve. Spiceworks allows you to collect network info from all your client sites (over secure HTTPS), then consolidate and manage it all from one single, convenient spot! After a quick setup in Spiceworks, each of your clients can have their very own custom user portal to submit help desk tickets, and they’ll all get funneled to your central Spiceworks installation. The multi-site help desk management capabilities provide each client with their own Active Directory authentication for security. You can also easily browse all your open help tickets in the same place, auto-assign tickets to your team based on client, create detailed reports, and more! IT’s on the go! Open, close, assign, and even respond to help desk tickets right from your mobile device, all with a few simple text commands. Now you can manage all client requests whether you’re onsite, at lunch, or even on the golf course!

LabStats tracks software and hardware usage on campus. Usage data lets you optimize your IT spending, help students find what they need, and properly allocate staff, software and hardware. Build custom solutions with direct access to live and historical data using our RESTful API and your preferred BI analytic tool, or our Power BI Dashboard Templates, to easily identify powerful and actionable insights. Export hardware, software, and user data at scale. Now you can analyze multiple years' worth of data sets across campuses with LabStats’ Power BI Dashboard Templates. Dynamically show students what’s available, remotely and on campus. Give students simple, easy, self-serve access. Offer remote access, display live availability maps, and provide students with a mobile app that guides them directly to available resources, all with LabStats. Priced to fit college and university budgets, LabStats is just $14/license annually + set up fee. Site-wide licensing is available.