Related Products
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About
Everything you need to turn your customers into your biggest growth engine. The Gainsight Customer Cloud brings together all the technology you need to ensure your customers easily adopt your products and achieve their desired outcomes with your company. Orchestrate the customer journey across every function and create clients for life by delivering great outcomes at scale. Combine deep SaaS product analytics with personalized in-app engagements to deliver exceptional user experiences. Capture feedback, close the loop with respondents, and discover insights to ensure an exceptional customer experience. An open platform that acts as a central hub for customer data systems and provides actionable insights to every employee to make better decisions in service of the customer. Scale revenue growth through whitespace analysis, upsell and cross-sell playbooks, and streamlined renewals processes.
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About
Know which changes to make in your app without spending time building reports. With InnerTrends, analytics reports are readily available for you. Best performing acquisition channels, problematic onboarding steps or customer engagement. Overall, your email strategy had a statistically significant positive impact on onboarding. Setting up a product analytics tool can be complicated. We provide expert guidance to make sure you have a correct setup. Tracking plan included. InnerTrends works with your team to solve any data validation issues, ensuring 100% accurate data. You want your sales and marketing efforts to be timely and effective. We integrate with your tools of choice via API for data-in and data-out needs. Product analytics with pre-built reports and guided setup.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Product owners who want to understand user behavior and increase product adoption
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Audience
Companies seeking a product analytics solution with pre-built reports and guided setup
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$299 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationGainsight
Founded: 2009
United States
www.gainsight.com
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Company InformationInnerTrends
Founded: 2015
United Kingdom
www.innertrends.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Web Analytics Features
Campaign Management
Not Supported
Conversion Tracking
Not Supported
Form Analytics
Not Supported
Goal Tracking
Supported
Keyword Tracking
Not Supported
Multiple Site Management
Not Supported
Pageview Tracking
Supported
Referral Source Tracking
Not Supported
Site Search Tracking
Not Supported
Time on Site Tracking
Not Supported
User Interaction Tracking
Supported
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Supported
Survey Management
Supported
Digital Adoption Platforms Features
Audience Segmentation
Supported
Content Creation
Not Supported
Contextual Guidance
Supported
Data Validation
Not Supported
In-App Training
Supported
Launch Management
Supported
Multi-Language
Not Supported
Self Service Tools
Supported
Surveys & Feedback
Supported
User Onboarding
Supported
Mobile App Analytics Features
A/B Testing
Supported
Channel Attribution
Supported
Cohort Analysis
Supported
Funnel Analysis
Supported
In-App Events Tracking
Supported
Push Notifications
Supported
Retention Tracking
Supported
Revenue Tracking
Not Supported
Uninstall Tracking
Supported
Personalization Features
A/B Testing
Not Supported
Abandoned Cart Saver
Not Supported
Account Based Marketing
Not Supported
Behavioral Targeting
Supported
Campaign Segmentation
Not Supported
Content Analytics
Supported
Contextual Targeting
Not Supported
Customer Profiles
Not Supported
Experience Management
Supported
Recommendation Engine
Not Supported
Website Personalization
Supported
Product Management Features
Collaboration
Not Supported
Feedback Collection
Supported
Idea Management
Not Supported
Milestone Tracking
Not Supported
Prioritization
Not Supported
Product Roadmapping
Not Supported
Release Management
Not Supported
Requirements Management
Not Supported
Resource Management
Not Supported
Workflow Management
Not Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Not Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
UX Features
Animation
Not Supported
For Mobile
Supported
For Websites
Supported
Heatmaps
Not Supported
Prototyping
Not Supported
Screen Activity Recording
Not Supported
Unmoderated Testing
Not Supported
Usability Testing
Not Supported
User Journeys
Supported
User Research
Not Supported
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Web Analytics Features
Campaign Management
Not Supported
Conversion Tracking
Supported
Form Analytics
Not Supported
Goal Tracking
Supported
Keyword Tracking
Not Supported
Multiple Site Management
Not Supported
Pageview Tracking
Not Supported
Referral Source Tracking
Supported
Site Search Tracking
Not Supported
Time on Site Tracking
Supported
User Interaction Tracking
Supported
Business Intelligence Features
Ad Hoc Reports
Supported
Benchmarking
Not Supported
Budgeting & Forecasting
Not Supported
Dashboard
Supported
Data Analysis
Supported
Key Performance Indicators
Supported
Natural Language Generation (NLG)
Not Supported
Performance Metrics
Supported
Predictive Analytics
Supported
Profitability Analysis
Not Supported
Strategic Planning
Not Supported
Trend / Problem Indicators
Supported
Visual Analytics
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Supported
Reporting Features
Customizable Dashboard
Supported
Data Source Connectors
Supported
Drag & Drop
Not Supported
Drill Down
Not Supported
Email Reports
Not Supported
Financial Reports
Not Supported
Forecasting
Supported
Marketing Reports
Supported
OLAP
Not Supported
Report Export
Supported
Sales Reports
Not Supported
Scheduled / Automated Reports
Not Supported
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Integrations
5X
Supported
BigLittle RevenUp
Supported
Ecosystems
Supported
Gainsight PX
Supported
Houseware
Supported
HubSpot Customer Platform
Supported
Ikigai
Supported
Matia
Supported
Microsoft Dynamics 365
Supported
Microsoft Outlook
Supported
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Integrations
5X
Not Supported
BigLittle RevenUp
Not Supported
Ecosystems
Not Supported
Gainsight PX
Not Supported
Houseware
Not Supported
HubSpot Customer Platform
Not Supported
Ikigai
Not Supported
Matia
Not Supported
Microsoft Dynamics 365
Not Supported
Microsoft Outlook
Not Supported
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