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About

FieldWorkMobility/MySalesDialerPro are an enterprise-class Inside Sales mobile and cloud solutions, utilized by thousands of businesses worldwide! The sales reps are no longer confined to office walls/cubicles and perform only inside sales job instead they prefer to be on the field doing live interactions with the clients, at the same time they want powerful Inside Sales CRM with a mobile dialer to carry on all the aspects of inside sales and CRM from anywhere. Powerful Auto Dialer (with various modes and templates covering delivery of SMS, MMS, email, audio, video, and document delivery during call prospecting) Allows agents to report their location to the manager's web dashboard. Allows the agent to locate any contacts in their mobile app or web CRM. Increase your sales and productivity many folds by 1 click distribution of leads to your agents for outreach, from web dashboard!

About

Ricochet360 is an all-in-one dialer, CRM, and marketing automation platform for enterprises call centers, and sales and customer service teams. Ricochet360 enables teams to call leads and close deals much faster; manage all prospects, calls, and emails; route and track inbound phone calls; and streamline time-consuming marketing and sales tasks all from one platform. The solution is also highly customizable to fit a team's specific needs and budget.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses interested in a sales mobile and cloud solution to improve their operations

Audience

For Enterprise call centers, sales, and customer service teams.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$100.00/month/user
Cloud phone system - $15 per user per month
CRM - $50 per user per month
Cloud phone, dialer and CRM - $100 per user per month
Cloud phone, predictive dialer, and CRM - $140 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Field Work Mobility
Founded: 2011
United States
fieldworkmobility.com

Company Information

Ricochet360
Founded: 2010
United States
www.ricochet360.com

Alternatives

MySalesDialerPro

MySalesDialerPro

FieldWorkMobility

Alternatives

T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications

Categories

Inside Sales Supported
Sales Dialers Supported

Categories

Auto Dialer Supported
Call Center Supported
Call Recording Supported
CRM Supported
IVR Supported
Predictive Dialer Supported
Sales Dialers Supported
Telephony Supported

Inside Sales Features

Auto-Dialing Supported
Call List Management Supported
Call Recording Not Supported
Campaign Management Supported
Dashboard Supported
Data Management Not Supported
Lead Capture Not Supported
Lead Distribution Not Supported
Lead Scoring Not Supported
Performance Management Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Not Supported
File Transfer Not Supported
Instant Retrieval Supported
On-Demand Recording Not Supported
Recording Bookmarking Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

5X Not Supported
Constant Contact Not Supported
Mailchimp Not Supported
Salesforce Agentforce Marketing Not Supported
SendGrid Not Supported

Integrations

5X Supported
Constant Contact Supported
Mailchimp Supported
Salesforce Agentforce Marketing Supported
SendGrid Supported
Claim Field Work Mobility and update features and information
Claim Field Work Mobility and update features and information
Claim Ricochet360 and update features and information
Claim Ricochet360 and update features and information