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About

Realize the full potential of your workforce with best-of-breed collaboration solutions from Microsoft and Cisco that are integrated directly with Evolve IP’s analyst-acclaimed enterprise voice and communications services. We’ll deploy a Purpose-Built® solution, tailored just for your business, that will dramatically increase employee productivity and drive organizational efficiency. Evolve IP Desktop Services, (DaaS, RMM, ITaaS and more) enable employees to work from anywhere while enabling IT departments to easily manage, protect and update all of your associates’ devices and applications. Provide a ‘WOW!’ customer experience with Evolve IP’s analyst-acclaimed omnichannel contact center solution. Named to Gartner’s CCaaS Magic Quadrant three years running, with the highest client recommendation rating of all selected providers, our integrated communications and contact center platform will be Purpose-Built® for your business.

About

net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses who want a cloud phone system

Audience

Companies that need a high-quality business phone system & unified communications solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$17.99/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.7 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • It allows the team to work remotely but still be connected to our phone system. The analytics and features the software allows is remarkable. It ties into salesforce so you do not have to manually make notes of call times and duration. *You can even set it up to record so making manual call notes can be a thing of the past. *I believe this is possible, we are currently working on setting it up into salesforce so we have not enabled this feature yet.
  • Works very well for whatever business model it answering setup you need. Lots of data and many options!! Recommended.
  • Love how easy it is to forward a call, blind or not.

Cons

  • Before the versature app was released trying to get it set up on your own voip serves was challenging but since then it has become very easy.
  • Took a little time to learn and tweak but truly once it’s up and running all is well.
  • Custom backgrounds/screensavers is a must have for the phones.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Evolve IP
Founded: 2011
United States
www.evolveip.net

Company Information

net2phone
Founded: 1990
United States
www.net2phone.com

Alternatives

Alternatives

UNIVERGE BLUE

UNIVERGE BLUE

NEC Corporation

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Online Fax Features

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Integrations

Microsoft Teams
Salesforce
Act!
CloudNuro
GoldMine CRM
Google Chrome
Google Contacts
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
NetSuite
Sage CRM
Slack
Sugar Sell
Verint Workforce Engagement
Zapier
Zendesk
Zoho CRM
uContact

Integrations

Microsoft Teams
Salesforce
Act!
CloudNuro
GoldMine CRM
Google Chrome
Google Contacts
HubSpot CRM
HubSpot Customer Platform
Microsoft 365
NetSuite
Sage CRM
Slack
Sugar Sell
Verint Workforce Engagement
Zapier
Zendesk
Zoho CRM
uContact
Claim Evolve IP and update features and information
Claim Evolve IP and update features and information
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