EasyGoIVR vs. Kaleyra Comparison


EasyGoIVR SAN Softwares	Kaleyra	+	+
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About Unlock enhanced communication capabilities with EasyGoIVR. This cloud-based IVR solution streamlines call management, boosts efficiency, and enhances customer satisfaction. With features like automatic call routing, real-time monitoring, and personalized greetings, EasyGoIVR revolutionizes your call center experience. Direct calls to the appropriate department effortlessly, ensuring swift resolutions and improved customer satisfaction. Access detailed customer profiles containing contact information, communication history, purchase records, and preferences. Easily store and manage detailed quotation information, including pricing details, services offered, terms and conditions, and relevant attachments. Effortlessly track and manage the status of every document, from medical certificates to visa applications and bank documents. Seamlessly integrate with powerful tools such as WhatsApp, bulk SMS, and email for efficient and effective communication with customers.	About Transactional messages, OTPs, promotions: all delivered timely and safely to your customers’ mobile phones. IVR, Click-to-Call, call forwarding, call recording, and call masking features for any app, platform, or website. Conversate with your customers on the most widely-used instant messaging app, and send media attachments. Automate your customer engagement flows with AI-based chatbots for scalable customer interactions. Design multi-channel communication flows with our easy drag-and-drop visual editor. Or use our pre-defined templates. You likely won’t need our support team, but we’re right here if you do. We offer enterprise-grade security to customers in highly-regulated sectors. Our technology allows growing any communication channel, without limits. Automate your customer engagement flows with AI-based chatbots for scalable customer interactions.
Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Sales teams searching for a solution to optimize their call center operations	Audience API-based platform for companies wanting to engage their clients with personalized messages, chatbots and programmable voice services
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Rs.2999 + GST (90 Days Validi 5000 Free Minutes 0.5 Call Rate/Minutes 8 Channel 50 Agent 10 Group 1 DID Free Version Not Supported Free Trial Not Supported	Pricing $ 0.004 per SMS Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros - Cost effective. - Global scale. - Best rates and connections I could find for a global messaging service. - Excellent reach across Europe. - Ease of use and simplicity. - Highly recommended for all companies working in Europe and/or aiming to reach European customers as well Cons - I hope they can expand to even more product offerings. - I wish the email product was just a little better with a drag and drop template creator. But it still worked fine.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information SAN Softwares Founded: 1999 India sansoftwares.com/products/easygoivr-hosted-ivr-software/	Company Information Kaleyra Founded: 1999 Italy www.kaleyra.com
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Categories IVR Supported	Categories AI Call Center Supported Call Center Supported Call Forwarding Supported Cloud Communication Platform Supported IVR Supported SMS Gateways Supported SMS Marketing Supported Telephony Supported Unified Communications Supported

Integrations Salesforce Supported Zendesk Supported Zoho CRM Supported Automate365 Not Supported Collexo Supported EFMFM Not Supported Eloqua Not Supported EnKash Not Supported Freshchat Not Supported Gnani Bot Builder Platform Not Supported Google Workspace Not Supported Growmax Not Supported HubSpot Customer Platform Supported LeadSquared Supported Microsoft Dynamics 365 Supported Pipedrive Supported Sugar Sell Supported Vtiger CRM Supported WebEngage Not Supported WhatsApp Supported Show More Integrations View All 14 Integrations	Integrations Salesforce Supported Zendesk Supported Zoho CRM Supported Automate365 Supported Collexo Not Supported EFMFM Supported Eloqua Supported EnKash Supported Freshchat Supported Gnani Bot Builder Platform Supported Google Workspace Supported Growmax Supported HubSpot Customer Platform Not Supported LeadSquared Not Supported Microsoft Dynamics 365 Not Supported Pipedrive Not Supported Sugar Sell Not Supported Vtiger CRM Not Supported WebEngage Supported WhatsApp Not Supported Show More Integrations View All 21 Integrations
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