Audience

Organizations that want reporting for their business phone system

About CallWatchPro

7twenty's CallWatchPro creates an organizational customer oriented culture. Designed for organizations that handle service and sales calls without a formal call center, Call Watch Pro boosts the level of customer service and satisfaction utilizing minimal managerial resources. Monitoring all customer-facing personnel according to updated KPIs and providing real time insights, Call Watch pro enables managerial staff to constantly improve customer service and internal communications. As result, the number of recurring conversations dramatically decreases, while organizational and financial efficiency increases.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

7twenty
Founded: 2007
Israel
callwatch.pro/

Videos and Screen Captures

Real-Time Dashboard Example

Real-Time Dashboard Example

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Product Details

Platforms Supported
Linux
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support

CallWatchPro Frequently Asked Questions

Q: What kinds of users and organization types does CallWatchPro work with?
Q: What languages does CallWatchPro support in their product?
Q: What kind of support options does CallWatchPro offer?
Q: What type of training does CallWatchPro provide?

CallWatchPro Product Features

Call Recording

Video Call Recording Not Supported
On-Demand Recording Not Supported
Archiving Not Supported
File Transfer Not Supported
Screen Activity Recording Not Supported
Recording Bookmarking Not Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
Call Sharing Not Supported
Instant Retrieval Not Supported
Scheduled Recording Not Supported

Call Tracking

Conversion Tracking Not Supported
Call Recording Not Supported
Caller Identification Not Supported
Call Routing Not Supported
Campaign Management Not Supported
Keyword Tracking Not Supported
IVR / Voice Recognition Not Supported
CRM Not Supported
Call Log Not Supported

IVR

Survey Management Not Supported
Call Recording Not Supported
Voice Customization Not Supported
Call Routing Not Supported
Text to Speech Not Supported
Multiple Scripts Not Supported
Voice Mail Not Supported
Call Center Not Supported
Phone Key Input Not Supported
Call Logging Not Supported

Telephony

Telemarketing Management Not Supported
Auto-Dialer Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
Voice & Data Integration Not Supported
Call Monitoring Not Supported
Outbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Call Center Management Not Supported
Predictive Dialer Not Supported
VoIP Not Supported