FreshcallerFreshworks
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Related Products
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About
Distro is an AI phone system and unified communication platform for teams that need to manage calls, texts, emails, contacts, and customer intelligence in one place. The platform combines a cloud phone system, call center, sales dialer, phone numbers, messaging, email, contacts, workflows, campaigns, and integrations. Teams can deploy a cloud call center quickly without hardware and start connecting with customers and prospects worldwide. Distro includes AI features such as call transcripts, conversation summaries, action items, call labels, and sentiment analysis. The platform also supports call routing, phone menus, queues, warm transfers, call logs, group calling, threads, analytics, and off-hours handling. Built for sales, support, recruiting, education, real estate, franchises, startups, and small businesses, Distro helps teams centralize customer conversations and improve outreach workflows.
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About
Freshcaller is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshcaller lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshcaller integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity.
Agents can take calls on their desktops, laptops, or phone (both Android and iOS), to create a fully remote but connected contact center.
Admins can add agent licenses, purchase additional numbers, add phone credits, and upgrade the pricing plan.
Freshcaller is a truly modern and reliable phone system that is trusted by over 7000+ customers worldwide.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
SaaS companies, Sales, B2B software companies
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Audience
Hiring Managers, Customer Support Managers, IT Managers
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$50 per user per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$15.00/month
Freshcaller offers five pricing plans that are tailored to meet different calling needs.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationDistrobird
Founded: 2020
United States
www.distrobird.com
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Company InformationFreshworks
Founded: 2011
India
www.freshworks.com/freshcaller-cloud-pbx/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Lead Capture Features
Business Card / Badge Scanning
Supported
Dashboard
Supported
Data Extraction
Supported
Lead Distribution
Supported
Lead Notifications
Supported
Lead Nurturing
Supported
Lead Qualification
Supported
Lead Scoring
Supported
Online Forms
Supported
Lead Management Features
Activity Tracking
Supported
Campaign Management
Supported
Lead Capture
Supported
Lead Distribution
Supported
Lead Nurturing
Supported
Lead Scoring
Supported
Lead Segmentation
Supported
Pipeline Management
Supported
Prospecting Tools
Supported
Source Tracking
Supported
SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Supported
Contact Management
Supported
Mass Texting
Supported
Message Personalization
Supported
MMS
Supported
Mobile Coupons
Supported
Mobile Keywords
Supported
Polls / Voting
Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Supported
Text-to-Win
Supported
Sales Enablement Features
Collaboration
Supported
Contact Management
Supported
Content Management
Supported
Document Management
Supported
Goals / Quota Management
Supported
Lead Management
Supported
Meeting Management
Supported
Performance Management
Supported
Presentation Management
Supported
Proposal Management
Supported
Territory Management
Supported
Training Management
Supported
Sales Engagement Features
Call Scripts / Call Steps
Supported
CRM Integration
Supported
Email Sequences
Supported
Email Tracking / Automation
Supported
Lead Management
Supported
Reporting / Analytics
Supported
Sales / Voice Dialer
Supported
Sales Automation
Supported
Search
Supported
Task Management
Supported
Templates
Supported
Workflow Management
Supported
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Business VoIP Features
Call Parking
Not Supported
Call Recording
Supported
Contact Management
Not Supported
Encryption
Not Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Not Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Not Supported
Progressive Dialer
Supported
Queue Management
Not Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Call Recording Features
Archiving
Supported
Call Sharing
Supported
Distributed Call Recording
Not Supported
Event Triggered Recording
Supported
File Transfer
Supported
Instant Retrieval
Not Supported
On-Demand Recording
Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
Call Tracking Features
Call Log
Not Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Not Supported
Conversion Tracking
Not Supported
CRM
Supported
IVR / Voice Recognition
Supported
Keyword Tracking
Not Supported
Telephony Features
Auto-Dialer
Not Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
VoIP
Supported
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Integrations
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Salesforce
Supported
BI Book
Not Supported
Fireflies.ai
Not Supported
Freshdesk
Not Supported
Freshsales
Not Supported
Freshservice
Not Supported
Gradient Labs
Not Supported
Kasisto KAI
Not Supported
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Integrations
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Salesforce
Supported
BI Book
Supported
Fireflies.ai
Supported
Freshdesk
Supported
Freshsales
Supported
Freshservice
Supported
Gradient Labs
Supported
Kasisto KAI
Supported
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