Dialfire

Dialfire

cloud IT Services
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About

Dialfire is a cloud-native telephony platform for inbound and outbound phone campaigns. It comes with an extremely fast predictive dialer, which allows for up to 3 times more contacts to be called within the same amount of time in comparison to manual dialing. In addition to its dialing speed, the extremely user-friendly solution offers workflow automation, extensive real-time reports, statistics and monitoring for full transparency and control, while APIs ensure a smooth integration with existing infrastructure. Complete inbound or outbound campaigns can be set up within minutes, directly from the browser, without any installation and still allowing for full personalisation. Dialfire is developed in Germany backed by over 25 years of experience in the call center industry. For more info check out

About

Welcome to the home of OSDial, the popular full-featured predictive dialer, that uses Open Source licenses to greatly reduce the cost without sacrificing quality or functionality. Able to dial in every imaginable way, this is the most flexible and cost-effective dialer available today. Although dialers are a technical subject, you will find that our representatives are especially willing to take the time to discuss the subject in layman's language. Let us show you some of the highlights of OSDial. Create any number of additional forms and fields to any specific campaign. Set limit of calls per hour. Choose List order, flexibly mix different lists, only call certain Statuses, control how calls are made, use flexible call recording, detect answering machines. Specify how to handle dropped calls, how to do transfers, and how to end calls. Map caller ID's to area codes, try alternate numbers, or use Interactive Voice.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses seeking a solution to turn their browser into a complete outbound call center

Audience

Companies searching for a solution to manage and improve their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

cloud IT Services
Founded: 2010
Germany
www.dialfire.com

Company Information

OSDial
United States
osdial.com

Alternatives

Alternatives

VICIdial

VICIdial

Vicidial Group
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
SpitFire

SpitFire

OPC Marketing
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
MegaDialer

MegaDialer

Megacall
Readymode

Readymode

Readymode (formerly Xencall)
PIMS Dialer

PIMS Dialer

Pimsware

Categories

Categories

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

Axis LMS
Bigin by Zoho CRM
CallHub
Firmao CRM
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Nekton.ai
Nok Nok S3 Authentication
Pipedrive
Salesforce
Zapier
Zendesk Sell
Zoho CRM

Integrations

Axis LMS
Bigin by Zoho CRM
CallHub
Firmao CRM
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Nekton.ai
Nok Nok S3 Authentication
Pipedrive
Salesforce
Zapier
Zendesk Sell
Zoho CRM
Claim OSDial and update features and information
Claim OSDial and update features and information