Deskcenter Management SuiteDeskCenter Solutions
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Related Products
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About
Deskcenter Management Suite is an integrated IT management solution that helps you skillfully manage and controll your corporate IT. Discover DCMS’ comprehensive functions and why they are essential to your business’ success. A comprehensive overview of your company’s IT assets is vital to any IT manager. Our suite meets these needs and fulfills your requirements for professional and transparent IT management. Unified endpoint management is the future for IT managers. With Deskcenter, the future has become reality. Just one tool allows you to manage the monitoring, security, licensing, and software processes of your IT infrastructure. IT security is essential to IT management. You won’t have to worry about hacker attacks, unauthorized access, or data loss because Deskcenter Management Suite helps you take the right steps to address these issues quickly and in compliance with regulations.
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About
Deskpro is the only help desk platform that enables support across every channel, powered by the AI of your choice, with comprehensive security, compliance and data privacy options.
Deskpro deployment options include our cloud, your private cloud, on-premise or sovereign data centers. Enabling organizations to securely deliver the future of customer and employee experiences today.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
IT Management system for businesses looking for a complete Help Desk solution
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Audience
Companies looking for a Helpdesk software
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$39 per user per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationDeskCenter Solutions
Founded: 1997
Germany
www.deskcenter.com/en/deskcenter-management-suite/
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Company InformationDeskpro
Founded: 2002
Austin, Texas
www.deskpro.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Not Supported
IT Asset Management Features
Asset Tracking
Not Supported
Audit Management
Not Supported
Compliance Management
Not Supported
Configuration Management
Not Supported
Contract/License Management
Supported
Cost Tracking
Not Supported
Depreciation Management
Not Supported
Inventory Management
Supported
IT Service Management
Not Supported
Maintenance Management
Not Supported
Procurement Management
Not Supported
Requisition Management
Not Supported
Supplier Management
Supported
IT Management Features
Capacity Monitoring
Not Supported
Compliance Management
Supported
Event Logs
Not Supported
Hardware Inventory
Supported
IT Budgeting
Not Supported
License Management
Supported
Patch Management
Supported
Remote Access
Supported
Scheduling
Not Supported
Software Inventory
Supported
User Activity Monitoring
Not Supported
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Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
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Integrations
Agentforce 360 for Nonprofits
Not Supported
Azure Marketplace
Not Supported
Desktop.com
Not Supported
Google Analytics
Not Supported
Jira
Not Supported
Jira Work Management
Not Supported
Okta
Not Supported
Performance Livestock Analytics
Supported
Stackreaction
Not Supported
Teamstack
Not Supported
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Integrations
Agentforce 360 for Nonprofits
Supported
Azure Marketplace
Supported
Desktop.com
Supported
Google Analytics
Supported
Jira
Supported
Jira Work Management
Supported
Okta
Supported
Performance Livestock Analytics
Not Supported
Stackreaction
Supported
Teamstack
Supported
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