Audience

Companies looking for a Helpdesk software

About Deskpro

Deskpro is the only help desk platform that enables support across every channel, powered by the AI of your choice, with comprehensive security, compliance and data privacy options.

Deskpro deployment options include our cloud, your private cloud, on-premise or sovereign data centers. Enabling organizations to securely deliver the future of customer and employee experiences today.

Pricing

Starting Price:
$39 per user per month
Free Trial:
Free Trial available.

Integrations

API:
Yes, Deskpro offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Deskpro
Founded: 2002
Austin, Texas
www.deskpro.com

Videos and Screen Captures

Deskpro Ticketing Interface

Deskpro Ticketing Interface

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

Deskpro Frequently Asked Questions

Q: What kinds of users and organization types does Deskpro work with?
Q: What languages does Deskpro support in their product?
Q: What kind of support options does Deskpro offer?
Q: What other applications or services does Deskpro integrate with?
Q: Does Deskpro have an API?
Q: Does Deskpro have a mobile app?
Q: What type of training does Deskpro provide?
Q: Does Deskpro offer a free trial?
Q: How much does Deskpro cost?
Q: What pricing for support is available for Deskpro?
Q: What pricing for training is available for Deskpro?

Deskpro Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management