Related Products
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About
Enterprise-level digital analytics and customer engagement platform that helps you enhance every customer interaction and deliver a better experience with data-driven insight. Comprehend and enhance every customer interaction. Take real-time actions. Start delivering a better experience. Collect customer behavioral data across your channels automatically from day 1 – without custom development. See each individual customer interaction under a unified customer profile. Analyze customer paths and journeys with visual dashboards. Deep dive into the reason behind with out-of-the box analytics reporting and Dataroid’s data lake. Measure real-time engagement metrics for your communication. Use Dataroid to better understand your customer behavior, enhance digital product experience, and drive retention.
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About
You don’t have time to analyze every session replay. Decibel’s AI does. Harness the power of DXS® – the world’s most sophisticated algorithm for optimizing digital experiences. Tap into DXS®, the world’s biggest brain for improving digital experiences. Instantly receive the insights you need to radically increase online conversion, engagement, and customer loyalty. Honing for years on high-traffic websites, Decibel’s DXS® crunches billions of digital experiences a month to power an unparalleled engine of insight. Immediately after installation, Decibel applies its intelligence to your website – showing you trends in user frustration and engagement, and scoring and surfacing poor experiences. Investigate further with deep, powerful visualizations that enable you to step into your users’ shoes, understand their pain, and prioritize improvements with your team. Decibel enriches your favorite tools with data about the quality of digital experiences.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Digital analytics and Customer Engagement platform that helps enterprises to enhance every individual customer experience through deep customer insights
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Audience
B2C and B2B and SaaS websites
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationDataroid
Turkey
www.dataroid.com
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Company InformationDecibel
Founded: 2003
United Kingdom
decibel.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Product Analytics Features
Attribution
Not Supported
Automatic Data Capture
Not Supported
Churn Reporting
Not Supported
Customer Feedback Collection
Not Supported
Customer Guidance
Not Supported
Customer Journey Analytics
Supported
Data Export
Not Supported
Data History Retention
Not Supported
Data Labeling
Not Supported
Product Engagement Scoring
Not Supported
Real-Time Data Analysis
Not Supported
Touchpoint Analytics
Not Supported
User Segmentation
Not Supported
Web Analytics Features
Campaign Management
Supported
Conversion Tracking
Supported
Form Analytics
Not Supported
Goal Tracking
Not Supported
Keyword Tracking
Not Supported
Multiple Site Management
Not Supported
Pageview Tracking
Not Supported
Referral Source Tracking
Not Supported
Site Search Tracking
Not Supported
Time on Site Tracking
Not Supported
User Interaction Tracking
Not Supported
Customer Engagement Features
Analytics
Not Supported
Churn Management
Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Mobile App Analytics Features
A/B Testing
Supported
Channel Attribution
Not Supported
Cohort Analysis
Supported
Funnel Analysis
Not Supported
In-App Events Tracking
Not Supported
Push Notifications
Supported
Retention Tracking
Not Supported
Revenue Tracking
Not Supported
Uninstall Tracking
Not Supported
Mobile Marketing Features
Channel Attribution
Not Supported
Contextual Targeting
Supported
Coupons
Not Supported
Email Marketing
Not Supported
Engagement Monitoring
Not Supported
In-App Marketing
Not Supported
Location-Based Marketing
Not Supported
Push Notifications
Supported
Text Messaging
Not Supported
Text-to-Win
Not Supported
Push Notifications Features
A/B Testing
Supported
Analytics
Not Supported
Campaign Segmentation
Supported
Contextual Targeting
Supported
Device Targeting
Not Supported
Expiry Notifications
Not Supported
Geo Targeting
Not Supported
Mobile Notifications
Supported
Notification Scheduling
Not Supported
Visual Notifications
Not Supported
Web Notifications
Not Supported
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Web Analytics Features
Campaign Management
Not Supported
Conversion Tracking
Supported
Form Analytics
Supported
Goal Tracking
Supported
Keyword Tracking
Not Supported
Multiple Site Management
Supported
Pageview Tracking
Supported
Referral Source Tracking
Supported
Site Search Tracking
Not Supported
Time on Site Tracking
Supported
User Interaction Tracking
Supported
Data Visualization Features
Analytics
Supported
Content Management
Supported
Dashboard Creation
Supported
Filtered Views
Supported
OLAP
Not Supported
Relational Display
Not Supported
Simulation Models
Not Supported
Visual Discovery
Supported
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Integrations
AT Internet
Not Supported
Adobe Audience Manager
Not Supported
Adobe Campaign
Not Supported
Adobe Experience Cloud
Not Supported
BlueConic
Not Supported
Convert Experiences
Not Supported
Google Analytics
Not Supported
Invoca
Not Supported
Medallia
Not Supported
Monetate
Not Supported
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Integrations
AT Internet
Supported
Adobe Audience Manager
Supported
Adobe Campaign
Supported
Adobe Experience Cloud
Supported
BlueConic
Supported
Convert Experiences
Supported
Google Analytics
Supported
Invoca
Supported
Medallia
Supported
Monetate
Supported
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