CommPeak vs. Readymode Comparison


CommPeak	Readymode Readymode (formerly Xencall)	+	+
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SMS: 10DLC \| Short code \| Toll-free \| SimplyRCS (simplyrcs.ai): RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 16 Ratings Visit Website 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. 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About CommPeak helps organizations transform how they handle inbound and outbound communication. With cloud-based solutions that boost productivity, deepen engagement, and expand operational visibility, CommPeak turns everyday interactions into measurable business results. Across every area of business communication, organizations can use CommPeak’s full range of cloud-based services. Use predictive dialing and omnichannel messaging to expand customer outreach. Manage business calling through Cloud PBX, an internet-based phone system. Identify and connect with active numbers using HLR LookUp, reach global markets with A–Z VoIP termination, and establish a local presence in target regions with DID numbers. With integrations for over 100 CRMs and internal systems, CommPeak blends well with existing processes, allowing teams to get started quickly.Real-time monitoring provides complete visibility into performance. Combined with AI insights, a tier-1 provider network, and 24/7 live support	About Readymode (formerly XenCALL) is a cloud-based all-in-one CRM and VoIP solution that empowers contact centers and telemarketers to carry out campaigns, increase leads, and close more sales. Top features include agent and dial-list prioritization, agent callback calendar, blended inbound and outbound calling channels, conference calling, call recording and more. A browser-based solution, Readymode is easy to learn and comes with a one-on-one personalized training and in house support. Streamline and automate your administrative tasks with an intuitive predictive dialer. Proactively look at call center analytic reports and know how well agents perform. Have everything you need with our built-in CRM and third-party integration capabilities. Dynamically build new lists from all of your leads, to assign to your sales teams. Direct server-to-server connectivity with TrustedTPV and VoiceLog Verification systems. Easy-to-integrate third party lead posts.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Organizations of all sizes that need Predictive Dialer, VoIP, PBX, SMS and messaging service	Audience Telemarketers and call centers of any size
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $75 per month Free Version Not Supported Free Trial Supported	Pricing $150 /license/month includes all features, all-in-one platform Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Nice software great dialer really but wow no more pros management is terrible can't even fill up this whole thing cause they're just that bad! This dialer is for scammers! And they're rude. Cons Rude staff. I've never experienced such rude staff anywhere! It all started with one refusing to ask me how my day is going then when I got angry about the bad service on top of him not knowing how to help at all I was accused of verbally abusing the staff and told to take my business elsewhere after years of business and spending over 50k with them.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information CommPeak Founded: 2012 Hong Kong www.commpeak.com	Company Information Readymode (formerly Xencall) Founded: 2014 Canada readymode.com
Alternatives Teliqon	Alternatives CallTools
CallTools	Convoso
VCC Live	BatchDialer BatchService
CallCenterHosting	LeadDesk
CloudTalk View All	T-Max Predictive Dialer T-Max Dialer & Communications View All
Categories Auto Dialer Supported Business Phone Systems Supported Business VoIP Supported Call Center Infrastructure (CCI) Supported Cloud PBX Supported Predictive Dialer Supported Sales Dialers Supported SMS Marketing Supported	Categories Auto Dialer Supported Call Center Supported Call Center Infrastructure (CCI) Supported Inside Sales Supported Power Dialers Supported Predictive Dialer Supported Sales Dialers Supported Workforce Optimization (WFO) Supported
Auto Dialer Features Call Center Management Not Supported Call Recording Not Supported Call Reporting Supported Call Scripting Not Supported Lead Management Supported Power Dialer Supported Predictive Dialer Supported Preview Dialer Supported Progressive Dialer Supported Surveys Not Supported Predictive Dialer Features Call Monitoring Supported Call Recording Not Supported Call Results Supported Call Transfer Supported Callback Scheduling Supported Campaign Specific Caller ID Supported Contact Management Not Supported FCC Compliance Not Supported FTC Compliance Not Supported Lead Capture Not Supported Lead Management Not Supported Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Not Supported Call Routing Supported Employee Directory Not Supported IVR / Voice Recognition Supported Mobile Access Not Supported Virtual Call Center Supported Web Conferencing Not Supported Business VoIP Features Call Parking Not Supported Call Recording Not Supported Contact Management Not Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Not Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Cloud PBX Features Call Recording Not Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Not Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Not Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Not Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Not Supported	Auto Dialer Features Call Center Management Supported Call Recording Supported Call Reporting Supported Call Scripting Supported Lead Management Supported Power Dialer Supported Predictive Dialer Supported Preview Dialer Supported Progressive Dialer Supported Surveys Supported Predictive Dialer Features Call Monitoring Supported Call Recording Supported Call Results Supported Call Transfer Supported Callback Scheduling Supported Campaign Specific Caller ID Supported Contact Management Supported FCC Compliance Supported FTC Compliance Supported Lead Capture Supported Lead Management Supported Show More Features Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Not Supported Reporting/Analytics Supported Inside Sales Features Auto-Dialing Supported Call List Management Supported Call Recording Supported Campaign Management Supported Dashboard Supported Data Management Supported Lead Capture Supported Lead Distribution Supported Lead Scoring Supported Performance Management Supported
Integrations Pipedrive Supported Salesforce Supported Adobe Acrobat Sign Not Supported Authorize.Net Not Supported ConvergeHub Not Supported FYNXT Supported Goliath Not Supported Google Calendar Not Supported Google Maps Not Supported HubSpot CRM Supported Intercom Supported Keap Not Supported LXCRM Supported LiveAgent Supported REISift Not Supported Stripe Not Supported Zillow Not Supported Zoho CRM Supported monday AI work platform Not Supported monday CRM Supported Show More Integrations View All 14 Integrations	Integrations Pipedrive Supported Salesforce Supported Adobe Acrobat Sign Supported Authorize.Net Supported ConvergeHub Supported FYNXT Not Supported Goliath Supported Google Calendar Supported Google Maps Supported HubSpot CRM Not Supported Intercom Not Supported Keap Supported LXCRM Not Supported LiveAgent Not Supported REISift Supported Stripe Supported Zillow Supported Zoho CRM Not Supported monday AI work platform Supported monday CRM Not Supported Show More Integrations View All 17 Integrations
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