CloudCall vs. Dialaxy Comparison


CloudCall	Dialaxy Dialaxy Inc. 4.3 out of 5 stars
Learn More about CloudCall Update Features for CloudCall	Learn More about Dialaxy Update Features for Dialaxy	Add To Compare	Add To Compare

CloudCall	Dialaxy
		Related Products Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 4.3 out of 5 stars 1,838 Ratings Visit Website for Aircall Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 4.8 out of 5 stars 116 Ratings Visit Website for Yeastar P-Series PBX System Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. 4.2 out of 5 stars 1,646 Ratings Visit Website for Intermedia Unite 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 4.4 out of 5 stars 1,237 Ratings Visit Website for 3CX Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling, power dialing, WhatsApp Business messaging, SMS, email, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. With local numbers in 150+ popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. 4.8 out of 5 stars 314 Ratings Visit Website for Squaretalk CallHub CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts. 4.4 out of 5 stars 428 Ratings Visit Website for CallHub Community Phone Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change. 4.7 out of 5 stars 1,649 Ratings Visit Website for Community Phone Phonexa Phonexa is an enterprise-grade tracking and distribution platform for calls, leads, fraud, and compliance, in addition to a fully integrated stack of tools that enable marketers to track and optimize performance. At the core of the Phonexa ecosystem are LMS Sync for intelligent lead management and lead distribution, and Call Logic for advanced call tracking, routing, AI Call Agents, and pay-per-call campaigns, each enhanced by automation and real-time analytics. With a global presence, Phonexa supports clients across diverse industries, including insurance, financial services, home services, and beyond. 4.9 out of 5 stars 246 Ratings Visit Website for Phonexa PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 4.6 out of 5 stars 39 Ratings Visit Website for PBXware CTM CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes. 4.5 out of 5 stars 939 Ratings Visit Website for CTM
CloudCall: About CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster. Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits. Get more control Keep everything in your CRM and see how your teams are doing from anywhere. Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.	Dialaxy: About Dialaxy is a cloud telephony and business communication platform that helps startups and growing teams connect with customers anywhere in the world. With instant local support numbers in the USA and Canada, Dialaxy lets businesses launch a call center in under 2 minutes and manage calls, messages, voicemail, and agent groups from any device. Built for sales teams, support teams, and remote businesses, Dialaxy includes unlimited calls and messages within the USA and Canada, call recording, advanced analytics and reports, integrations, and more. Its easy-to-use interface and reliable backend infrastructure make Dialaxy a scalable VoIP and virtual phone system for modern businesses.
CloudCall: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Dialaxy: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported
CloudCall: Audience Companies seeking a solution to turn conversations into actionable insights	Dialaxy: Audience Companies of all sizes and contact centers
CloudCall: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Dialaxy: Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
CloudCall: API Offers API Not Supported	Dialaxy: API Offers API Not Supported
CloudCall: Screenshots and Videos View more images or videos	Dialaxy: Screenshots and Videos View more images or videos
CloudCall: Pricing $15/user/month Free Version Not Supported Free Trial Supported	Dialaxy: Pricing $10 per month 1 free USA or Canada number Free Version Not Supported Free Trial Not Supported
CloudCall: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Dialaxy: Reviews/Ratings Overall 4.3 / 5 ease 4.6 / 5 features 4.2 / 5 design 3.9 / 5 support 4.4 / 5 Read all reviews
	Dialaxy: Pros & Cons from Real Users Pros Business hours and voicemail greetings are useful when dealing with applicants in different time zones. Callers can receive a clear message when the team is unavailable instead of being left unsure about when to contact the office. Some enquiries require input from someone with a specific technical background. I find Dialaxy's call-routing options useful because calls can be directed to the appropriate team member instead of everyone handling the same type of enquiry. This is particularly relevant when questions involve different engineering disciplines or assessment requirements. I handle visa drafting and skill assessment reviews, so the technical calls need to be right. The unlimited cloud call recording lets our senior consultants audit consultations and confirm the correct ANZSCO code advice was given, which protects us in client disputes. Our work can involve enquiries from people living in different countries, so international calling is an important consideration. Dialaxy gives us a business communication option for reaching people across regions, and having calling and messaging features in one platform is convenient for handling different types of enquiries. The ability to handle concurrent calls and use call queues is valuable when several enquiries arrive close together. Instead of treating every call as an isolated task, Dialaxy offers options for managing how calls are held and directed. That makes it worth considering for a team with fluctuating call volumes. Cons The business-hour settings need occasional updates when the team's working schedule changes. Setting up routing rules for different responsibilities requires some initial planning. I'd like more ready-made configurations for teams with specialized departments. Calling international applicants outside the flat-rate bundles draws down the prepaid wallet credit, so someone has to watch the balance to avoid a call getting cut off. I'd like clearer usage summaries to help us understand international calling activity and plan communication costs more easily. Configuring the right call-handling rules takes some planning. A clearer overview of queue settings and their effects would make adjustments easier for new administrators.
CloudCall: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Dialaxy: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
CloudCall: Company Information CloudCall Founded: 2011 United Kingdom www.cloudcall.com	Dialaxy: Company Information Dialaxy Inc. Founded: 2023 United States dialaxy.com
CloudCall: Alternatives Microtalk Microtalk Europe Limited	Dialaxy: Alternatives Fonada
CloudCall: Veza Reception	Dialaxy: KrispCall 4.4 out of 5 stars
CloudCall: MightyCall 4.8 out of 5 stars	Dialaxy: CallHippo 4.7 out of 5 stars
CloudCall: Zadarma 4.9 out of 5 stars	Dialaxy: MightyCall 4.8 out of 5 stars
CloudCall: Monster VoIP 5.0 out of 5 stars View All	Dialaxy: Squaretalk 4.8 out of 5 stars View All
CloudCall: Categories Business VoIP Supported Call Center Supported Call Center Infrastructure (CCI) Supported Call Recording Supported Cloud PBX Supported IVR Supported SIP Trunk Supported Telephony Supported	Dialaxy: Categories Call Center Supported Call Center Infrastructure (CCI) Supported Virtual Phone Number Supported
CloudCall: Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Supported Reporting/Analytics Supported Show More Features Business VoIP Features Call Parking Not Supported Call Recording Supported Contact Management Not Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Call Recording Features Archiving Supported Call Sharing Supported Distributed Call Recording Supported Event Triggered Recording Not Supported File Transfer Supported Instant Retrieval Supported On-Demand Recording Supported Recording Bookmarking Supported Scheduled Recording Not Supported Screen Activity Recording Not Supported Video Call Recording Not Supported Cloud PBX Features Call Recording Supported Call Routing Not Supported IVR / Voice Recognition Supported Ring Groups Not Supported SIP Trunking Supported Virtual Extensions Not Supported Web Conferencing Not Supported IVR Features Call Center Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Supported Phone Key Input Supported Survey Management Not Supported Text to Speech Not Supported Voice Customization Not Supported Voice Mail Supported SIP Trunk Features Automatic Fail-over Routing Not Supported Call Data Records Supported Caller ID Supported Disaster Recovery Not Supported e911 Not Supported International Numbers Not Supported Multiple DID Options Not Supported PSTN Forwarding Not Supported Toll-Free Numbers Not Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Supported Telemarketing Management Supported Voice & Data Integration Supported VoIP Supported	Dialaxy: Call Center Features Blended Call Center Not Supported Call Logging Supported Call Recording Supported Call Scripting Not Supported Campaign Management Not Supported Database Not Supported Escalation Management Not Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Supported Queue Management Not Supported Real-time Chat Supported Reporting/Analytics Not Supported
CloudCall: Integrations Zoho CRM Supported Access Recruitment CRM Supported Act! Supported Bullhorn Supported CEIPAL Supported Chameleon-i Supported Engaged CRM Supported FiveCRM Supported HubSpot CRM Not Supported Influence Recruitment Software Supported Jiminny Supported JobDiva Supported Microsoft Dynamics 365 Supported Salesforce Supported Spinify Supported Talent Rover Supported TargetRecruit Supported Tracker Supported Vincere Supported Show More Integrations View All 19 Integrations	Dialaxy: Integrations Zoho CRM Supported Access Recruitment CRM Not Supported Act! Not Supported Bullhorn Not Supported CEIPAL Not Supported Chameleon-i Not Supported Engaged CRM Not Supported FiveCRM Not Supported HubSpot CRM Supported Influence Recruitment Software Not Supported Jiminny Not Supported JobDiva Not Supported Microsoft Dynamics 365 Not Supported Salesforce Not Supported Spinify Not Supported Talent Rover Not Supported TargetRecruit Not Supported Tracker Not Supported Vincere Not Supported Show More Integrations View All 2 Integrations
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