Back Office Betties
Grow your law firm with a team of Virtual Legal Receptionists that become a true extension of your business. Our behind-the-scenes superstars are experts at WOW-ing your callers, completing client intakes, screening for solicitors, and saving attorneys time. Direct all of your calls to the phone number that we provide and allow our Virtual Legal Receptionist team to start working their magic. We will never place your calls on hold to grab another call. Your account changes will be live within 24-hours. Speak with our Growth Solutions Strategist and discover how Back Office Betties can help your law firm achieve your goals.
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Moneypenny
Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.
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Caseflood.ai
Caseflood.ai is an AI-powered receptionist and legal intake specialist designed to enhance law firm operations by managing client interactions, scheduling, and case analysis. The system features virtual assistants like Luna, who handles new client intake with humanlike TrueVoice technology, forwards calls appropriately, books consultations with a 94% conversion rate, and supports over 20 languages. Bob, the case analyst, provides executive summaries of client matters, prioritizes cases, and delivers concise client information. Jess, the client manager, focuses on closing clients through personalized follow-ups, sends reminders for meetings and tasks, maintains client engagement, and schedules appointments by coordinating with the firm's calendar. Caseflood.ai integrates seamlessly with existing law firm technologies, including case management software and CRMs, ensuring a smooth workflow.
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Answering Service Care
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times.
Never miss another call.
Answer all live chats.
Give a great first impression to your customers.
Capture all important messages, 24/7.
Save money on full-time receptionists.
Integrate with 5000+ applications.
Web and Mobile App.
Payment IVR.
HIPAA and PCI Compliant.
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