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About

Callix is a Brazil-built cloud contact center platform for high-volume sales, collections, customer service and research operations. One concurrent license covers inbound and outbound voice, including Preview, Power and Predictive dialing (up to 10 calls per agent), multilevel IVR, queues with callback, live monitoring with whisper and barge-in, call recording and real-time dashboards. Reverse IVR can place up to 5,000 calls per day per license and route respondents to an agent or a WhatsApp template. Callix’s official Meta WhatsApp Business API service includes a shared inbox, AI chatbot, bulk template messaging and supervision. The platform also includes cloud PBX, local caller ID, CRM integrations, an open REST API and webhooks, with data stored in Brazil. Licenses are concurrent and billed monthly in Brazilian reais, without a long-term contract. Accounts can go live within three business hours. More than 800 companies use Callix.

About

Get up to 50% more converting from your site. Choose color and edit the widget as you wish. When your work time is ended, Pulsar offers the client to choose a convenient time for contact and recall automatically. Communicate with clients via familiar Facebook or Slack. Only one touch is needed and you will get your client. New tags are created automatically in Zendesk. Use your own chatbot and sell 24/7. You can install this widget at your website. It analyzes the behavior of your visitors and offers them a callback within 27 seconds increasing the chances of selling your product or service. In your panel, you can monitor the statistics of calls, new customers, the effectiveness of the call center and incoming calls.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales, collections, customer service and research teams running high-volume calls and WhatsApp, from 1 to 1,000+ seats

Audience

Companies that want a smart callback widget for their website

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

R$89/license/month
Voice starts at R$89/month per concurrent agent license, with telephony charged by usage. Discador starts at R$199/month per license, WhatsApp at R$99/month plus a one-time R$400 activation fee, and Reverse IVR at R$119/month. WhatsApp message charges from Meta may also apply. Plans are billed monthly without a long-term contract; published entry prices cover up to three licenses, with custom pricing for four or more.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Callix
Founded: 2012
Brazil
www.callix.com.br/

Company Information

Pulsar
Founded: 2017
Czech Republic
pulsarcallback.com

Alternatives

Alternatives

DataEQ

DataEQ

DataEQ (formerly BrandsEye)
MegaDialer

MegaDialer

Megacall
uContact

uContact

net2phone

Categories

Categories

Call Center Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Integrations

Armada.ai Not Supported
DataHub Not Supported
Facebook Not Supported
Ndustrial Contxt Not Supported
Pipedrive Supported
Pravega Not Supported
Slack Not Supported
Timeplus Not Supported
WhatsApp Supported
WordPress Not Supported
Zendesk Not Supported

Integrations

Armada.ai Supported
DataHub Supported
Facebook Supported
Ndustrial Contxt Supported
Pipedrive Not Supported
Pravega Supported
Slack Supported
Timeplus Supported
WhatsApp Not Supported
WordPress Supported
Zendesk Supported
Claim Callix and update features and information
Claim Callix and update features and information
Claim Pulsar and update features and information
Claim Pulsar and update features and information