CallHippo

CallHippo

4.7 out of 5 stars
CallHippo Callision

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CallHippo:

About

CallHippo is a modern Contact Center Tool that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.
Callision:

About

All of the tools they need, like voice, chat, file sharing, and CRM integration, are securely accessible through a web browser from any permitted location, no hardware or software installation necessary. Seamlessly scale your sales and support operations by adding virtual agents, with custom sales scripts, prequalification requirements, and knowledge base assistance. Callision’s browser-based cloud contact center suite allows your teams to get work done from wherever they are - no equipment necessary. Start reaching your customers in minutes, get started for free today. Automagically locate problematic interactions and send them to managers for review. Reduce staff expenses, close more deals per agent, increase customer satisfaction, and gain clear visibility of resource leaks. Set up phone numbers, voice menus, call queues, conference bridges, and call recording in three clicks or less. Manage multiple sales or support departments in one simple, live dashboard.
CallHippo:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Callision:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CallHippo:

Audience

SMBs for Sales, Support and Business-Ops Teams
Callision:

Audience

Contact centers and businesses seeking a tool to close more deals, improve customer satisfaction, and increase answer rates
CallHippo:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Callision:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
CallHippo:

API

Offers API Not Supported
Callision:

API

Offers API Not Supported
CallHippo:

Screenshots and Videos

Callision:

Screenshots and Videos

CallHippo:

Pricing

$18.00/month/user
Free Version Not Supported
Free Trial Not Supported
Callision:

Pricing

$19.99 per month
Free Version Supported
Free Trial Not Supported
CallHippo:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 4.0 / 5
Callision:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CallHippo:

Pros & Cons from Real Users

Pros

  • with call hippo, we have got Virtual number in a day. It also provide VOIP, which is basically online number over which outgoing and incoming facility also available by using their app. It's loaded with other features too. as it uses internet to call, it saves the finance with the traditional phone bill.
  • Virtual phone number can be bought easily using CallHippo from anywhere in the world. Virtual phone number use virtual phone system for receiving and making calls. They can be accessed by any device and from anywhere as they work of the internet. It offers advanced features, extensive reporting and robust functionality. Seamlessly connects call.
  • CallHippo helps business to open customer service on voice call platform. The call quality is very clear. I never faced any call drop. CallHippo is available on Cross-platform. The customer service is great.

Cons

  • It doesn't used PBX system as the traditional phone using and hence online connectivity is required. For access the incoming, their app is mandatory.
  • CallHippo offers Freely communication, Without phone bill. No dislikes.
  • I never had any issue with CallHippo. I works great.
CallHippo:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Callision:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
CallHippo:

Company Information

CallHippo
Founded: 2016
United States
callhippo.com/
Callision:

Company Information

Callision
Founded: 2011
United States
callision.com
CallHippo:

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CallHippo:
Callision:
CallHippo:

Categories

Callision:

Categories

CallHippo:

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported
CallHippo:

Integrations

Salesforce Supported
Zendesk Supported
AppointmentCore Supported
Freshdesk Supported
Front Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Klaus Supported
Microsoft Dynamics 365 Supported
Outdoo AI Supported
Pipedrive Supported
Plivo Not Supported
Pronnel Supported
Slack Supported
Sugar Sell Not Supported
Twilio Not Supported
Zapier Supported
Zoho CRM Supported
Zoho CRM Plus Supported
Callision:

Integrations

Salesforce Supported
Zendesk Supported
AppointmentCore Not Supported
Freshdesk Not Supported
Front Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Klaus Not Supported
Microsoft Dynamics 365 Not Supported
Outdoo AI Not Supported
Pipedrive Not Supported
Plivo Supported
Pronnel Not Supported
Slack Not Supported
Sugar Sell Supported
Twilio Supported
Zapier Not Supported
Zoho CRM Not Supported
Zoho CRM Plus Not Supported
CallHippo:
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Callision:
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