CXONCLOUD vs. NextOS Comparison


CXONCLOUD UNLOC Ltd.	NextOS Nextiva	+	+
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About CXONCLOUD is a B2B SaaS built to create, manage & measure the end-end customer experience in simple clicks. One solution that offers unlimited customer feedback, booking, loyalty, awards, rewards, referral marketing, email automation and helps businesses deliver a consistent seamless experience on all customer touchpoints. CXONCLOUD not only improves search but also simplifies customer engagement may it be a booking or feedback. It understands customer sentiments, immediately acknowledges customer concerns automatically & alert the impending negative word of mouth. The all-in-one app automatically measures the loyalty factor of customers & has readymade loyalty campaigns to engage customers on email & social media. The inbuilt referral marketing campaigns can help small business get new referrals from existing loyal customers in simple clicks. The loyal customers can be rewarded with promo codes & QR codes with automatic list generations & rewards management modules.	About The NextOS platform unifies five business tools on one single screen: CRM, phone service, live chat, surveys, and analytics. This empowers users to seamlessly manage their communication tools with one log in and one account. NextOS utilizes machine learning and artificial intelligence to give your business a holistic view of each customer, making it the most intuitive platform on the market. Know how customers feel at any moment by tracking every interaction with your business. Share customer information in real-time across your entire business to empower everyone to make better decisions. Use personalized automation to make everyone feel special. Put a system of automated actions and notifications in place to engage customers at the right time with the right message. Exceed customer expectations without doing any extra work.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Product sellers (both e-commerce and in-store), Service Industry, Event Sellers, HR, CRM/POS Resellers	Audience Businesses of all sizes in all industries seeking a solution to improve their services business operations
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $39.00/month Premium Experience @ $39.00/month paid annually. Collect in-store & e-Commerce feedback, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills. Super-premium Experience @ $ 49 /month (paid annually) Generate leads from all customer touch points, manage follow-ups, bookings, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills. Enterprise Experience: Please email sales@cxoncloud.com Free Version Free Trial	Pricing $35 per month (billed annually) Nextiva Bundle Basic - $35/month Nextiva Bundle Pro - $45/month Nextiva Bundle Enterprise - $55/month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information UNLOC Ltd. Founded: 2009 London cxoncloud.com	Company Information Nextiva Founded: 2008 United States www.nextiva.com/why-nextiva/nextos-platform.html
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Categories Appointment Reminder Appointment Scheduling Customer Experience Customer Loyalty Email Marketing Event Booking Loyalty Management Marketing Automation Referral Retail Management Sentiment Analysis Transactional Email	Categories Artificial Intelligence Business Intelligence Business VoIP CRM Email Marketing Live Chat Marketing Automation Survey Web Analytics
Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking Show More Features Appointment Reminder Features Appointment Scheduling Calendar Management Call Reminders Email Reminders Online Booking Payment Reminders Recurring Appointments Rescheduling SMS Messaging Two-Way Messaging Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Loyalty Features Corporate Memberships CRM Customer Activity Tracking Discount Management Gift Card System Loyalty Card System Member Portal Membership Management No-Card Loyalty System Referral Tracking Rewards Management Event Booking Features Attendee Management Confirmation/Reminders Discount/Coupon Management Event Calendar Marketing Management Online Payments Online Registration Social Media Promotion Wait List Management Website Management Loyalty Management Features CRM Customer Activity Tracking Discount Management Gift Card System Loyalty Card System Member Portal Membership Management No-Card Loyalty System Referral Tracking Rewards Management White Label Referral Features Affiliate Marketing Campaign Management Contact Management Employee Referral Management Feedback Management Lead Engagement Loyalty Program Referral Tracking Rewards Management Retail Management Features Commission Management CRM eCommerce Email Marketing Employee Management Loyalty Program Mail Order Merchandise Management Multi-Location Order Management Purchase Order Management Reporting/Analytics Returns Management	Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking Show More Features Artificial Intelligence Features Chatbot For eCommerce For Healthcare For Sales Image Recognition Machine Learning Multi-Language Natural Language Processing Predictive Analytics Process/Workflow Automation Rules-Based Automation Virtual Personal Assistant (VPA) Business Intelligence Features Ad Hoc Reports Benchmarking Budgeting & Forecasting Dashboard Data Analysis Key Performance Indicators Natural Language Generation (NLG) Performance Metrics Predictive Analytics Profitability Analysis Strategic Planning Trend / Problem Indicators Visual Analytics Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement CRM Features Calendar/Reminder System Call Logging Document Storage Email Marketing Internal Chat Integration Lead Scoring Marketing Automation Integration Mobile Access Quotes / Proposals Segmentation Social Media Integration Task Management Territory Management Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Survey Features Custom Survey URLs Data Analysis Tools Email Marketing Mobile Survey Offline Response Collection Paper Survey Question Branching Question Library Site Intercept Survey Skip Logic Supports Audio / Images / Video Web Analytics Features Campaign Management Conversion Tracking Form Analytics Goal Tracking Keyword Tracking Multiple Site Management Pageview Tracking Referral Source Tracking Site Search Tracking Time on Site Tracking User Interaction Tracking
Integrations Shopify View All 1 Integration	Integrations Shopify
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