C-Flex

C-Flex

Cortel
+
+

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About

Receive calls, texts, and voice calls from your desk phone, computer, tablet, or mobile device. Have a friendly greeting that transfers customers quickly. Keep your desk phone or go remote on a mobile device. Manage all calls, transfers and voicemails inside your browser or mobile app. You can have trainers work with salespeople to coach and correct your customer service. If you stay with your current phone system, your customers will be driven to frustration when their calls drop or they get sent to the wrong extension. If you’re tired of frustrating your customers and wasting money year after year on desk phones, it’s time to come home to C-Flex. The never-ending expenses of traditional phone systems will bleed you dry and eat up profit. Start working with C-Flex today to map out your new phone system and create a plan to launch. We’ve helped thousands of businesses implement new phone systems and we’ll make a plan that is sure to win new business and stop frustrating customers.

About

Grasshopper is a virtual phone system purpose-built for entrepreneurs and small business owners who need a simple, professional way to manage customer communications. By using a dedicated business number, Grasshopper helps you draw a clear line to separate personal and professional communication. Choose a local, toll-free, or vanity number (or port your own) and access features like call forwarding, call recording, custom greetings, VoIP calling, and unlimited users. The best part? You can handle customer calls and texts from anywhere through the mobile and desktop apps—no second phone or complex setup required. Whether you're just starting out with a side gig or scaling a small team, Grasshopper allows you to project a polished presence, stay on the go, and deliver exceptional customer communications. With simplified setup and 24/7 support, it’s the business communications app that fits to your needs and empowers you to focus on what matters most.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies and salespeople searching for a solution to improve their remote workforce management process

Audience

Small businesses

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$14 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.3 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • As a small business employee with mostly working remote the ability to use our cell phone for work and keep the calls separated has been great. The voice announce feature when a call comes through so you know it is a business call verse personal is awesome.
  • This phone system works well for our business. It is a great way to direct company calls to our remote employees!
  • - User friendly - Simple to change settings at any time - Sets a great professional business-like tone!

Cons

  • None that I can think of at this time. That must be good.
  • No cons for this product – really enjoyed using it!
  • I share this service with another administrator. If I want to delete messages, it only deletes it on my device, but not completely. It still shows up on my co-worker's.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Cortel
United States
www.cortel.com

Company Information

GoTo
Founded: 2003
United States
www.grasshopper.com

Alternatives

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications
Intermedia Unite

Intermedia Unite

Intermedia
RingCentral RingEX

RingCentral RingEX

RingCentral

Categories

Remote Work Supported

Categories

Business VoIP Supported
Call Forwarding Supported
Cloud PBX Supported
Remote Work Supported
Telephony Supported

Remote Work Features

Collaboration Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Not Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

3CX Supported
Amazon Web Services (AWS) Supported
Chatdesk Not Supported
Edificius Not Supported
Firepoint Not Supported
Google Voice Not Supported
Kunversion+ Not Supported
LiveChat Not Supported
LogoGarden Not Supported
MantisHub Not Supported
OpenVoice Not Supported
Outdoo AI Not Supported
RFEM Not Supported
Shift Not Supported
Skype Not Supported
Volusion Not Supported
Zapier Not Supported

Integrations

3CX Not Supported
Amazon Web Services (AWS) Not Supported
Chatdesk Supported
Edificius Supported
Firepoint Supported
Google Voice Supported
Kunversion+ Supported
LiveChat Supported
LogoGarden Supported
MantisHub Supported
OpenVoice Supported
Outdoo AI Supported
RFEM Supported
Shift Supported
Skype Supported
Volusion Supported
Zapier Supported
Claim C-Flex and update features and information
Claim C-Flex and update features and information
Claim Grasshopper and update features and information
Claim Grasshopper and update features and information