Audience

Companies and salespeople searching for a solution to improve their remote workforce management process

About C-Flex

Receive calls, texts, and voice calls from your desk phone, computer, tablet, or mobile device. Have a friendly greeting that transfers customers quickly. Keep your desk phone or go remote on a mobile device. Manage all calls, transfers and voicemails inside your browser or mobile app. You can have trainers work with salespeople to coach and correct your customer service. If you stay with your current phone system, your customers will be driven to frustration when their calls drop or they get sent to the wrong extension. If you’re tired of frustrating your customers and wasting money year after year on desk phones, it’s time to come home to C-Flex. The never-ending expenses of traditional phone systems will bleed you dry and eat up profit. Start working with C-Flex today to map out your new phone system and create a plan to launch. We’ve helped thousands of businesses implement new phone systems and we’ll make a plan that is sure to win new business and stop frustrating customers.

Integrations

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Company Information

Cortel
United States
www.cortel.com

Videos and Screen Captures

C-Flex Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

C-Flex Frequently Asked Questions

Q: What kinds of users and organization types does C-Flex work with?
Q: What languages does C-Flex support in their product?
Q: What kind of support options does C-Flex offer?
Q: What other applications or services does C-Flex integrate with?
Q: What type of training does C-Flex provide?

C-Flex Product Features

Remote Work

Collaboration Not Supported
Electronic Signature Not Supported
Employee Monitoring Not Supported
Live Chat Not Supported
Meeting Management Not Supported
Remote Access Not Supported
Remote Support Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported
Screen Sharing Not Supported
Credential Management Not Supported
Project Management Not Supported

Workforce Management

Labor Projection Not Supported
Variable Workforce Not Supported
Budgeting & Forecasting Not Supported
Skills Tracking Not Supported
Employee Lifecycle Management Not Supported
Time & Attendance Not Supported
Scheduling Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Contractor Management Not Supported