+
+

Related Products

  • Dialpad Connect
    4,092 Ratings
    Visit Website
  • CallTrackingMetrics
    929 Ratings
    Visit Website
  • Phonexa
    233 Ratings
    Visit Website
  • Squaretalk
    270 Ratings
    Visit Website
  • Adversus
    170 Ratings
    Visit Website
  • TollFreeForwarding
    3,203 Ratings
    Visit Website
  • Yeastar P-Series PBX System
    117 Ratings
    Visit Website
  • Nextiva
    11,202 Ratings
    Visit Website
  • Community Phone
    1,249 Ratings
    Visit Website
  • PBXware
    38 Ratings
    Visit Website

About

A virtual PBX is a service that unites all company numbers into a single network, stores the entire history and records of conversations with clients. It also automates work and improves employee efficiency and customer service. To streamline and control the communication of employees with clients. To automate communication with clients and work in the CRM system. To see the volume and quality of conversations of each employee and the company as a whole. To ensure a consistently high level of customer service. First of all, you will have a personal account, which stores data on all calls: their total number, time, duration, call records, a list of missed calls, detailed analytics and much more. You will have a record of all calls. This means that you can listen to any conversation between the manager and the client. The very fact of this feature motivates employees to work more efficiently. It is much faster and easier to resolve controversial issues and train new employees.

About

Do you want a business phone service that works without costing a fortune in setup or monthly fees? Wouldn't it be nice to focus on your customers instead of spending hours on hold with your provider every time you want to make a small change? Welcome to FluentStream! We're committed to being the easiest business communication system to do business with. We offer no-contract plans with 24/7 client success for every account. Not only will we hold your hand throughout the entire onboarding process, but we'll do everything on your behalf (including the hassle of calling your internet provider). We know how complicated phone setup can be, and we're more than happy to do the heavy lifting so you don't have to. It's all part of being the easiest business to do business with.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a cloud PBX software

Audience

Small, medium and enterprise businesses.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$7.93 per month
Free Version
Free Trial

Pricing

$20.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Binotel
Founded: 2011
Ukraine
www.binotel.ua/

Company Information

FluentStream
Founded: 2007
United States
www.FluentStream.com

Alternatives

Alternatives

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Accounting Features

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

Salesforce
Zendesk
Corezoid
DIKIDI Business
ExecVision
Freshdesk
Google Workspace
Microsoft 365
Microsoft Dynamics 365
Pipedrive
Podio
RemOnline
SmartCRM by Binotel
UTIP
VanillaSoft
Weblium
Zoho CRM
retailCRM

Integrations

Salesforce
Zendesk
Corezoid
DIKIDI Business
ExecVision
Freshdesk
Google Workspace
Microsoft 365
Microsoft Dynamics 365
Pipedrive
Podio
RemOnline
SmartCRM by Binotel
UTIP
VanillaSoft
Weblium
Zoho CRM
retailCRM
Claim Binotel and update features and information
Claim Binotel and update features and information
Claim FluentStream and update features and information
Claim FluentStream and update features and information