Audience

Companies searching for a cloud PBX software

About Binotel

A virtual PBX is a service that unites all company numbers into a single network, stores the entire history and records of conversations with clients. It also automates work and improves employee efficiency and customer service. To streamline and control the communication of employees with clients. To automate communication with clients and work in the CRM system. To see the volume and quality of conversations of each employee and the company as a whole. To ensure a consistently high level of customer service. First of all, you will have a personal account, which stores data on all calls: their total number, time, duration, call records, a list of missed calls, detailed analytics and much more. You will have a record of all calls. This means that you can listen to any conversation between the manager and the client. The very fact of this feature motivates employees to work more efficiently. It is much faster and easier to resolve controversial issues and train new employees.

Pricing

Starting Price:
$7.93 per month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Binotel
Founded: 2011
Ukraine
www.binotel.ua/

Videos and Screen Captures

Binotel Screenshot 1
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Product Details

Platforms Supported
Cloud
Support
Online

Binotel Frequently Asked Questions

Q: What kinds of users and organization types does Binotel work with?
Q: What languages does Binotel support in their product?
Q: What other applications or services does Binotel integrate with?
Q: Does Binotel offer a free trial?
Q: How much does Binotel cost?

Binotel Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database

Call Tracking

Conversion Tracking
Call Recording
Caller Identification
Call Routing
Campaign Management
Keyword Tracking
IVR / Voice Recognition
CRM
Call Log

Cloud PBX

Call Recording
Web Conferencing
Call Routing
Virtual Extensions
SIP Trunking
Ring Groups
IVR / Voice Recognition