+
+

Related Products

  • Birdeye
    5,194 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • Dialpad Support
    1,607 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • 3CX
    1,237 Ratings
    Visit Website
  • Adobe Experience Manager
    1,901 Ratings
    Visit Website
  • net2phone
    197 Ratings
    Visit Website
  • Squaretalk
    314 Ratings
    Visit Website
  • TradingView Stock Widgets
    16 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website

About

AnyChat widget displays on every page of your site and provides as many contact methods as you want. Let your customers contact you via their preferred messenger. WhatsApp, Viber, Telegram, and over 50 communication channels are covered. Our service provides a full-featured live chat widget that can help you to communicate with your customers instantly. Customize your widget color, style, icons, animation, position, etc, to fit your site branding. You can set it up separately for desktop and mobile devices. With chat agents functionality you can add your agents to handle all incoming live chat messages. Each chat agent can login to his own agent dashboard to handle and reply the messages. Increase your newsletter signups by incorporating a registration form directly into a widget. By using webhooks, you can seamlessly link the data collected to your newsletter service.

About

Grasp brings together multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service. Mail, phone, chat, socials: have you ever been more accessible? It’s a fantastic way to get closer to your customers. But you also need to keep control. Grasp puts all your contact moments in one timeline, so you never miss the opportunity for a good conversation. We put all your customer contact moments into one clear timeline. You keep an overview of the relationship and your support team gets straight to the point. First time right, every time. Proactively start a conversation about something your customer wants to know - that's how you score points. We help you get things going by clearly mapping out your customers’ needs. Grasp is built on positive energy. You can feel it when you work with us. And your customers will feel it every time they contact you.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for a complete Customer Communications Management platform

Audience

Organizations that want smart customer service help desk software through a shared inbox

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.99 per year
Free Version Supported
Free Trial Not Supported

Pricing

€29 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

AnyChat
anychat.one/

Company Information

Grasp
Founded: 2011
Netherlands
www.getgrasp.com

Alternatives

Alternatives

LiveAgent

LiveAgent

Quality Unit
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)

Categories

Categories

Chatbot Supported
Customer Service Supported
Help Desk Supported
Live Chat Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Not Supported

Integrations

Facebook Supported
Facebook Messenger Supported
Instagram Supported
Magento Supported
WhatsApp Supported
WordPress Supported
Drupal Not Supported
Google Analytics Supported
Joomla! Supported
LinkedIn Supported
OneSignal Supported
OpenCart Supported
Pinterest Supported
Shopify Supported
Telegram Supported
TikTok Supported
VK Supported
Viber Supported
X (Twitter) Supported
reCAPTCHA Supported

Integrations

Facebook Supported
Facebook Messenger Supported
Instagram Supported
Magento Supported
WhatsApp Supported
WordPress Supported
Drupal Supported
Google Analytics Not Supported
Joomla! Not Supported
LinkedIn Not Supported
OneSignal Not Supported
OpenCart Not Supported
Pinterest Not Supported
Shopify Not Supported
Telegram Not Supported
TikTok Not Supported
VK Not Supported
Viber Not Supported
X (Twitter) Not Supported
reCAPTCHA Not Supported
Claim AnyChat and update features and information
Claim AnyChat and update features and information
Claim Grasp and update features and information
Claim Grasp and update features and information