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About

Amplitude is a digital analytics platform that helps organizations understand user behavior, improve customer experiences, and accelerate product growth with AI-powered insights. The platform combines product analytics, web analytics, session replay, experimentation, feature management, data governance, and AI agents in a single solution. Its AI capabilities allow teams to ask natural-language questions, automate recurring analysis, and receive actionable recommendations directly within their preferred AI tools. Amplitude also enables businesses to launch experiments, personalize user experiences, collect customer feedback, and measure the impact of every product change. With integrations, governance controls, and enterprise-grade security, it provides trusted data for product, engineering, marketing, and executive teams. Amplitude helps organizations make faster, data-driven decisions that improve acquisition, retention, monetization, and overall digital experiences.

About

Know which changes to make in your app without spending time building reports. With InnerTrends, analytics reports are readily available for you. Best performing acquisition channels, problematic onboarding steps or customer engagement. Overall, your email strategy had a statistically significant positive impact on onboarding. Setting up a product analytics tool can be complicated. We provide expert guidance to make sure you have a correct setup. Tracking plan included. InnerTrends works with your team to solve any data validation issues, ensuring 100% accurate data. You want your sales and marketing efforts to be timely and effective. We integrate with your tools of choice via API for data-in and data-out needs. Product analytics with pre-built reports and guided setup.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Amplitude is ideal for product managers, growth teams, marketers, data analysts, engineers, and enterprise organizations seeking AI-powered product analytics, experimentation, customer insights, and digital experience optimization

Audience

Companies seeking a product analytics solution with pre-built reports and guided setup

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Supported

Pricing

$299 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 3.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • With Amplitude, I like that it is a software that is capable to bring out all the possible analytics about the products. It has many different settings and options for analytics and it is possible to get insights in different depths, I like the tool to analyze behavior as it interacts with many aspects to come to a conclusion, such as clicks, views, and more, it goes beyond the basic things and it gains insights that allow us to know which are our most important customers, the demographic and what we can do to improve and increase our leads. Additionally, with Amplitude, I like that we are able to study and measure the engagement of our customers, knowing which customers are more loyal and are happy with our products, knowing exactly the way they interact with us and figure out what aspects of our products or social media is driving down engagement, or driving it up. Amplitude is an innovative, intuitive software that provides good graphs in real time and it is totally customizable thanks to the technology that powers it, it is a software with a lot of intelligence that allows the user to build a set of rules and next steps once the insights have been delivered, in order to start improving the areas that are lacking, it helps optimize the customer engagement and provide the needed help to understand what is going on behind the scenes.

Cons

  • What I do not like about Amplitude is the way that the software feels like the first times, it is an incredible software but it lacks the needed and important guides in order to learn be able to fully implement it in a short amount of time. In order to implement it, we needed a lot of help in order to figure out how the software can be used at its most capacity, thankfully, the support was incredibly helpful and was able to attend our questions in a timely manner, and we were able to set everything up. But when it comes to self-assistance, Amplitude does not have this tool implemented very well.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Amplitude
Founded: 2012
United States
amplitude.com

Company Information

InnerTrends
Founded: 2015
United Kingdom
www.innertrends.com

Alternatives

Segment

Segment

Twilio

Alternatives

Woopra

Woopra

Appier
Heap

Heap

Contentsquare

Categories

Categories

Product Analytics Supported
Reporting Supported
Web Analytics Supported

Mobile App Analytics Features

A/B Testing Not Supported
Channel Attribution Not Supported
Cohort Analysis Supported
Funnel Analysis Supported
In-App Events Tracking Not Supported
Push Notifications Not Supported
Retention Tracking Supported
Revenue Tracking Supported
Uninstall Tracking Not Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Not Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Not Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Supported
User Interaction Tracking Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Not Supported
Drill Down Not Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Supported
OLAP Not Supported
Report Export Supported
Sales Reports Not Supported
Scheduled / Automated Reports Not Supported

Integrations

AccessOwl Supported
Braze Supported
Churned Supported
Customer.io Not Supported
Discovery Outcomes Supported
Enterpret Supported
Geckoboard Supported
Gravity Data Supported
GrowthBook Supported
Lunary Supported
Mode Supported
Model Context Protocol (MCP) Supported
Nango Supported
Optimizely One Supported
Primo Supported
Pushwoosh Supported
Sprig Supported
Tenjin Supported
Workona Supported
iMedDoc Supported

Integrations

AccessOwl Not Supported
Braze Not Supported
Churned Not Supported
Customer.io Supported
Discovery Outcomes Not Supported
Enterpret Not Supported
Geckoboard Not Supported
Gravity Data Not Supported
GrowthBook Not Supported
Lunary Not Supported
Mode Not Supported
Model Context Protocol (MCP) Not Supported
Nango Not Supported
Optimizely One Not Supported
Primo Not Supported
Pushwoosh Not Supported
Sprig Not Supported
Tenjin Not Supported
Workona Not Supported
iMedDoc Not Supported
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Claim Amplitude and update features and information
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