Adot

Adot

SK Telecom
+
+

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About

Adot is an AI platform developed by SK Telecom that integrates conversational artificial intelligence with multiple digital services to provide personalized assistance across communication, mobility, home, and entertainment environments. It is designed as a central AI interface that connects various domains such as mobile services, navigation, and mobility platforms like TMAP, and home services, including IPTV and connected devices, allowing users to access information and perform tasks through natural conversation. Its core technology includes an “agentic workflow” system that interprets user intent and automatically carries out complex requests by coordinating multiple services behind the scenes. This approach enables the AI to respond not only to explicit commands but also to inferred needs, providing contextual assistance and automated actions across integrated services.

About

Solvemate enables brands to deliver quality customer service through meaningful conversations. Our customer service automation platform is powered by smart conversational AI that allows companies to create chatbot conversations so service teams can focus their expertise where it matters most. Solvemate’s unique contextual conversation engine learns more quickly, integrates more easily and resolves requests faster and more reliably than any other chatbot on the market. Brands benefit from a highly personalized, real-time self-service experience that increases customer satisfaction, reduces costs, and offers actionable customer service insights. Solvemate is trusted by brands such as On, musicMagpie, egym, JustPark.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Consumers and mobile users who want a conversational AI assistant that connects communication, mobility, home services, and digital tools within a single integrated platform

Audience

Customer service leaders looking for self-service options for their customer service experience.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

$415/month
Starter $415/m Essential from $949/m Professional from $1,895/m Corporate from $3,790/m Enterprise contact us
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

SK Telecom
South Korea
a.sktelecom.com

Company Information

Solvemate
Founded: 2015
Germany
www.solvemate.com

Alternatives

Alternatives

Hark Pro

Hark Pro

Hark
Assist365

Assist365

Gnani.ai
Jenny

Jenny

GetJenny

Categories

AI Assistants Supported

Categories

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Supported

Integrations

Automation Anywhere Not Supported
Cention Contact Center Not Supported
Claude Supported
Creatio Not Supported
Dixa Not Supported
Facebook Not Supported
FocalScope Not Supported
Freshdesk Not Supported
Gemini Supported
Intercom Not Supported
LiveChat Not Supported
OpenAI Supported
PAQATO Not Supported
Perplexity Supported
RingCentral RingCX Not Supported
Salesforce Not Supported
Slack Not Supported
WhatsApp Not Supported
Zendesk Not Supported

Integrations

Automation Anywhere Supported
Cention Contact Center Supported
Claude Not Supported
Creatio Supported
Dixa Supported
Facebook Supported
FocalScope Supported
Freshdesk Supported
Gemini Not Supported
Intercom Supported
LiveChat Supported
OpenAI Not Supported
PAQATO Supported
Perplexity Not Supported
RingCentral RingCX Supported
Salesforce Supported
Slack Supported
WhatsApp Supported
Zendesk Supported
Claim Adot and update features and information
Claim Adot and update features and information
Claim Solvemate and update features and information
Claim Solvemate and update features and information