ASC

ASC

ASC Technologies
Red Box

Red Box

Red Box Recorders
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About

With the advanced solutions from ASC, users can increase their service quality, protect their assets and react optimally in emergencies. Challenges of this kind are part of daily business for companies and public safety organizations. With ASC at their side, they benefit from the practice-oriented approach of ASC to not only capture communications streams, but also to structure this flood of data into valuable information which enhances productivity and decreases costs. ASC is a worldwide leading software provider of omni-channel recording, quality management and analytics. We address all enterprises with recording needs, especially contact centers, financial institutions and public safety organizations. We record, analyze and evaluate interactions across all media, including fixed line and mobile voice, chat, video, screen and SMS or Microsoft Teams Meetings.

About

Capture voice data from all legacy and new voice platforms, on premise or in the cloud. Suitable for businesses of any size, the extended Red Box platform architecture enables the extensibility of its proven application to natively operate and scale on all cloud and on-premise environments, whilst continuing to ensure the capture of all voice communications from old world and new world telephony, and all from a single application stack.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses that want to increase their service quality

Audience

IT teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ASC Technologies
Founded: 1964
Germany
asctechnologies.com/english/

Company Information

Red Box Recorders
Founded: 1988
United Kingdom
redboxvoice.com

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Categories

Call Recording Supported

Categories

Call Recording Supported

Integrations

Creovai Supported
Azure Marketplace Supported
Charge-off Loan Tracker Supported
Classter Supported
Cloudya Supported
Flame Analytics Not Supported
Frazer Auto Dealer Software Supported
Global Relay Not Supported
Gong Not Supported
HubStor Not Supported
InterForm Supported
Salesforce Supported
Theta Lake Not Supported
adepsi Supported

Integrations

Creovai Supported
Azure Marketplace Not Supported
Charge-off Loan Tracker Not Supported
Classter Not Supported
Cloudya Not Supported
Flame Analytics Supported
Frazer Auto Dealer Software Not Supported
Global Relay Supported
Gong Supported
HubStor Supported
InterForm Not Supported
Salesforce Not Supported
Theta Lake Supported
adepsi Not Supported
Claim ASC and update features and information
Claim ASC and update features and information
Claim Red Box and update features and information
Claim Red Box and update features and information