Audience

911 centers, dispatch teams, and public safety agencies that need evidentiary-grade recording, searchable communications, incident reconstruction, and secure multimedia retention

About HindSight

HindSight 4 is Exacom’s multimedia logging recorder for mission-critical communications, built to record, reconstruct, and analyze multi-channel communications with total clarity. It serves as a single place of record for phone, CHE/CPE, radio, CAD, RTT/MMS, MCPTX, videos, screens, photos, body-worn camera footage, IoT data, and more than 85 media types. HindSight 4 includes AI transcription for public safety radio, phone, CHE, radio, consoles, and other sources, making messy radio audio clearer and turning communications into accurate, searchable transcripts. Transcriptions can be generated on demand or automatically in real time, like closed captions, so searching becomes faster and easier. Its AI-assisted PII audio redaction can automatically redact names, phone numbers, and addresses from public safety audio, helping reduce FOIA processing time and protect sensitive data. Keyword alerts notify teams the moment critical phrases are spoken over radio or phone.

Integrations

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Company Information

Exacom
Founded: 1986
United States
exacom.com/products/hindsight-4-multimedia-logging-recorder/

Videos and Screen Captures

HindSight Screenshot 1
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Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
Videos
Support
Phone Support
24/7 Live Support
Online

HindSight Frequently Asked Questions

Q: What kinds of users and organization types does HindSight work with?
Q: What languages does HindSight support in their product?
Q: What kind of support options does HindSight offer?
Q: What other applications or services does HindSight integrate with?
Q: What type of training does HindSight provide?

HindSight Product Features

Call Recording

Video Call Recording Not Supported
On-Demand Recording Not Supported
Archiving Not Supported
File Transfer Not Supported
Screen Activity Recording Not Supported
Recording Bookmarking Not Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
Call Sharing Not Supported
Instant Retrieval Not Supported
Scheduled Recording Not Supported

Transcription

Annotations Not Supported
Automatic Transcription Not Supported
Audio/Video File Upload Not Supported
AI / Machine Learning Not Supported
Collaboration Tools Not Supported
For Manual Transcription Not Supported
Multi-Language Support Not Supported
Playback Controls Not Supported
Subtitles Not Supported
Speech Recognition Not Supported
Timecoding Not Supported
Full Text Search Not Supported
Natural Language Processing (NLP) Not Supported
Text Editor Not Supported
File Sharing Not Supported