Crystal QualityAvdor CIS
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HindSightExacom
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Related Products
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About
Crystal Quality is a unified, web-based multimedia recording solution for both TDM, analog & VoIP environments, supports a wide range of telephony interfaces including: Analog trunk / extension, digital trunk (ISDN BRI / PRI, E1/T1), digital extensions, VoIP trunk / extensions, as well as discrete radios and trunked radios. Crystal Quality (Avdor CIS), provides management of all types of recordings (call centers, contact centers, telephony, mobile phones, screen capture, SMS, Skype for Business and more) using a simple, easy to operate and modern-looking user interface. CIS offers several convenient pricing plans, enabling easily choosing the most suitable for your business requirement needs, providing the most benefits and at the most cost-effective price. Avdor CIS Crystal Quality Call recording and monitoring solution offers a joint solution – in one place, a unique and brilliant solution for all your business needs.
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About
HindSight 4 is Exacom’s multimedia logging recorder for mission-critical communications, built to record, reconstruct, and analyze multi-channel communications with total clarity. It serves as a single place of record for phone, CHE/CPE, radio, CAD, RTT/MMS, MCPTX, videos, screens, photos, body-worn camera footage, IoT data, and more than 85 media types. HindSight 4 includes AI transcription for public safety radio, phone, CHE, radio, consoles, and other sources, making messy radio audio clearer and turning communications into accurate, searchable transcripts. Transcriptions can be generated on demand or automatically in real time, like closed captions, so searching becomes faster and easier. Its AI-assisted PII audio redaction can automatically redact names, phone numbers, and addresses from public safety audio, helping reduce FOIA processing time and protect sensitive data. Keyword alerts notify teams the moment critical phrases are spoken over radio or phone.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Companies of all sizes searching for a powerful Call Recording solution
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Audience
911 centers, dispatch teams, and public safety agencies that need evidentiary-grade recording, searchable communications, incident reconstruction, and secure multimedia retention
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAvdor CIS
Founded: 2010
Israel
www.crystalrs.com
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Company InformationExacom
Founded: 1986
United States
exacom.com/products/hindsight-4-multimedia-logging-recorder/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Recording Features
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
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Integrations
AWS GovCloud
Amazon Web Services (AWS)
Avaya Cloud Office
Carbyne
CentralSquare CAD
Cisco CX Cloud
Hindsight
Intrado Cloud Contact Center
L3Harris Falcon Net Ecosystem
Microsoft Teams
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Integrations
AWS GovCloud
Amazon Web Services (AWS)
Avaya Cloud Office
Carbyne
CentralSquare CAD
Cisco CX Cloud
Hindsight
Intrado Cloud Contact Center
L3Harris Falcon Net Ecosystem
Microsoft Teams
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