Audience
Companies searching for a solution to manage and improve their communication operations
About SVRX
Edigin has developed call recording and quality monitoring solutions for the vast majority of communication systems available today. The SVRX recording solution integrates with communication systems to capture all required communications and related call details. Our solution supports multi-site distributed architectures as well as redundant environments. We also offer integrated screen capture, agent evaluation, and include customizable report analytics. Supported communication system platforms include Alcatel, Ascom, Aspect, Avaya, Bosch, Cisco, EADS, eON, Ericsson, Fujitsu, Intertel, LG, Mitel, NEC, Nitsuko, Nortel, Panasonic, Philips, Realtis, Rockwell, Samsung, Selta, Siemens, ShoreTel, Tadiran, Telrad, and Toshiba. The SVRX supports passive tapping of T1/E1 and analog trunks, digital stations for the systems listed above, analog stations, and port mirroring based recording of VoIP. VoIP supported protocols include: Cisco Skinny, H.323, MGCP, SIP stations, SIP trunks, etc.
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Pricing
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
Edigin
edigin.com/call-recording/
Videos and Screen Captures
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Product Details
Platforms Supported
Android
iPhone
iPad
Training
Documentation
Support
Online
SVRX Product Features
Call Recording
Archiving
Supported
Call Sharing
Supported
File Transfer
Supported
On-Demand Recording
Supported
Distributed Call Recording
Not Supported
Event Triggered Recording
Not Supported
Instant Retrieval
Not Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Not Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
