Capture911

Capture911

HigherGround
HindSight

HindSight

Exacom
+
+

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About

This cost-effective, reliable multi-channel interaction/call recording application is built for mission-critical public safety communications. Capture911 records data from multiple sources and enables rapid retrieval for playback of a single, synchronized incident. Scalable to fit your organization, this innovative NextGen solution is NG911 and P25 compliant. Capture911 records 100% of every call and radio transaction including the associated metadata – time, date, ANI, ALI, radio ID, alias, Talkgroup ID, text, video, GIS data, vehicle telemetry data, TTY/TTD, CAD screens and IDs, incident reports, and more. The system is compliant and secure to meet current and proposed mandates of recording, storing, and transmitting all interactions. Capture911 provides digital incident reconstruction through virtual chronological recreation with an easy-to-use interface for effective investigative analysis.

About

HindSight 4 is Exacom’s multimedia logging recorder for mission-critical communications, built to record, reconstruct, and analyze multi-channel communications with total clarity. It serves as a single place of record for phone, CHE/CPE, radio, CAD, RTT/MMS, MCPTX, videos, screens, photos, body-worn camera footage, IoT data, and more than 85 media types. HindSight 4 includes AI transcription for public safety radio, phone, CHE, radio, consoles, and other sources, making messy radio audio clearer and turning communications into accurate, searchable transcripts. Transcriptions can be generated on demand or automatically in real time, like closed captions, so searching becomes faster and easier. Its AI-assisted PII audio redaction can automatically redact names, phone numbers, and addresses from public safety audio, helping reduce FOIA processing time and protect sensitive data. Keyword alerts notify teams the moment critical phrases are spoken over radio or phone.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Public safety communications looking for a multi-channel interaction/call recording application

Audience

911 centers, dispatch teams, and public safety agencies that need evidentiary-grade recording, searchable communications, incident reconstruction, and secure multimedia retention

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

HigherGround
Founded: 1973
United Statesv
www.higherground.com/capture911

Company Information

Exacom
Founded: 1986
United States
exacom.com/products/hindsight-4-multimedia-logging-recorder/

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Capture911

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HigherGround

Categories

Call Recording Supported
Public Safety Supported

Categories

Call Recording Supported
Transcription Supported

Integrations

AWS GovCloud Not Supported
Amazon Web Services (AWS) Not Supported
Avaya Cloud Office Not Supported
Carbyne Not Supported
CentralSquare CAD Not Supported
Cisco CX Cloud Not Supported
Hindsight Not Supported
Intrado Cloud Contact Center Not Supported
L3Harris Falcon Net Ecosystem Not Supported
Microsoft Teams Not Supported
RapidSOS Not Supported
Skywise Not Supported
Zetron Not Supported

Integrations

AWS GovCloud Supported
Amazon Web Services (AWS) Supported
Avaya Cloud Office Supported
Carbyne Supported
CentralSquare CAD Supported
Cisco CX Cloud Supported
Hindsight Supported
Intrado Cloud Contact Center Supported
L3Harris Falcon Net Ecosystem Supported
Microsoft Teams Supported
RapidSOS Supported
Skywise Supported
Zetron Supported
Claim Capture911 and update features and information
Claim Capture911 and update features and information
Claim HindSight and update features and information
Claim HindSight and update features and information