Alternatives to Capture911
Compare Capture911 alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Capture911 in 2026. Compare features, ratings, user reviews, pricing, and more from Capture911 competitors and alternatives in order to make an informed decision for your business.
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Eleveo
Eleveo
Global, award winning contact center compliance & workforce optimization solutions. Compliance recording can protect your company from theft, litigation & fines. Sleep well knowing Elevēo has you covered for everything from voice calls to land mobile radios. Remove, or anonymize details from data collected to stay in compliance. Archive datasets based on configurable rules and automatic categorization. Supervise your teams voice interactions with customers in real-time. Detailed audit logging for every system action with simplified extracts for compliance reviews. Your support, sales & back-office business transactions are critical. Protect your interests by recording everything into a single place with automated categorization by type, source, and customer where any interaction can be easily reviewed. We have been recording voice calls for decades. All over the world our solutions are trusted. -
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CommandCentral
Motorola Solutions
From call to case closure, our CommandCentral public safety software suite connects all data to create actionable intelligence, eliminates barriers to heighten collaboration and delivers the complete, 360° Incident. In CommandCentral, a unified cloud platform connects all incoming data and accelerates workflows through automation. Applications are consistent, easy-to-use and designed for collaboration and sharing. And intelligent correlation builds the accurate and complete case file as the incident unfolds. We designed CommandCentral in partnership with our customers so that it’s easy to learn and built for collaboration. -
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Omnigo
Omnigo
Omnigo is a leading public safety, incident and security management solution. Ideal for law enforcement, education, healthcare and other enterprise markets, Omnigo software ensures safer environments by offering robust tools to manage the entire incident lifecycle. Omnigo's key modules include detection, response, reporting, remediation, and prevention. Our solutions streamline your evidence management process so you can maintain chain of custody and manage property from intake through disposal, on virtually any device. With a team that includes former law enforcement, first responders, and other public safety professionals, we’re uniquely qualified to understand exactly what you need to protect your community. -
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Voxida
Accurate Always Inc.
Voxida is designed to respond to your demands, accommodate your work-flow, and efficiently record, monitor, report and replay your calls. The primary Voxida Software Suite includes the tools you need to record calls. The Voxida software suite allows you to automatically record all calls, all the time, on demand or by schedule. Most organizations using Voxida utilize the full-time call capture capabilities to log all of the digital or VoIP telephone, intercom or radio conversations in their center, whether it is for immediate call playback or long term archival. Voxida offers complete flexibility in telephone recording. Whether you want to capture 100% of conversations on all lines, record calls by schedule on certain extensions, or to record certain phones on demand, you can do so without additional cost. -
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Everbridge Public Warning
Everbridge
Everbridge provides public authorities with the information needed to quickly assess the public safety impact of situations in real-time, enabling them to make more informed decisions and thereby reducing the impact of incidents. Visualize relevant data, information, and intelligence, enabling them to deploy the most effective response and achieve better outcomes. The platform seamlessly combines modern mobile phone alerting capabilities with classic communication channels such as email, voice calls, sirens, radio, TV, social media, digital signage, and opt-in address-based systems. -
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Crystal Quality
Avdor CIS
Crystal Quality is a unified, web-based multimedia recording solution for both TDM, analog & VoIP environments, supports a wide range of telephony interfaces including: Analog trunk / extension, digital trunk (ISDN BRI / PRI, E1/T1), digital extensions, VoIP trunk / extensions, as well as discrete radios and trunked radios. Crystal Quality (Avdor CIS), provides management of all types of recordings (call centers, contact centers, telephony, mobile phones, screen capture, SMS, Skype for Business and more) using a simple, easy to operate and modern-looking user interface. CIS offers several convenient pricing plans, enabling easily choosing the most suitable for your business requirement needs, providing the most benefits and at the most cost-effective price. Avdor CIS Crystal Quality Call recording and monitoring solution offers a joint solution – in one place, a unique and brilliant solution for all your business needs. -
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Custodian Solutions
Custodian Solutions
Custodian Solutions works with you and your organization to effectively and efficiently manage all facets of the investigations and incident management process, allowing you to focus on getting the job done. Investigation Manager: A powerful management digital solution specifically developed for investigators, giving you an instant overview and total control of complex investigations. Evidence Manager: Ground-breaking management software that operates to criminal investigation standards, ensuring evidence can be properly gathered, recorded and tracked, creating a secure and reliable chain of custody. Legal Case Manager: Cloud-based platform allowing legal and operational teams to share information, ensuring transparency, better collaboration, improved decision-making and reduced costs. -
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InterTalk
InterTalk
InterTalk Systems offers advanced dispatch console software and critical information systems that serve as an integrated communications backbone for mission-critical operations by bridging radio, telephony, analog, digital and data communications into one unified tool. Its IP-based Dispatch Console System (DCS) delivers reliable, scalable, redundant command and control capabilities that interface with legacy analog radios, digital P25 protocols, telephone networks, intercom and data applications, enabling seamless dispatch operations with customizable user experience, full integration of voter and logging recorder functions, and support for scalable console positions as agencies grow. InterTalk Enlite™ extends these capabilities to a cloud-ready, mobile dispatch console with “dispatch anywhere” functionality, enabling radio and telephone communications from desktops, laptops, tablets or smartphones over modern networks and reducing hardware dependency. -
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VSLogger Call Recorder
Versadial Solutions
Versadial’s VSLogger recorder combines call recording, quality control, live team performance dashboards, and in-depth reporting to provide you a powerful incident recreation and workforce optimization tool. RELIABLE: Runs for years unattended INNOVATIVE: 2-3 major upgrades per year and custom development INTUITIVE: Quick training time & low total cost of ownership SCALABLE: Record 2 to 9999 lines COMPATIBLE: Tested on a variety of established PBX manufacturersStarting Price: $96/Channel/Year -
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Genetec
Genetec
Genetec is a global leader in physical security and unified surveillance solutions, helping organizations protect people, property, and data. Its platform combines video management, access control, ALPR (automatic license plate recognition), and communications into one intelligent ecosystem. Built for flexibility and scalability, Genetec empowers security teams to monitor, analyze, and respond to threats in real time. The company’s Security Center SaaS delivers cloud-based, cyber-hardened protection that adapts to evolving security challenges. With over 25 years of innovation and more than 42,500 customers worldwide, Genetec continues to lead the industry in secure, unified security management. Trusted by enterprises, governments, and critical infrastructure providers, Genetec enables organizations to protect the everyday. -
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Gov2Biz
Gov2Biz
Gov2biz is a comprehensive regulatory agency management solution that brings all your licensees and employees, rules and regulations, data, and documents on one platform. Software to power the government, delivered from a cloud platform built exclusively for the government. Online applications, issuance, renewals, amendments, assessment, reporting, aggregation, reconciliation, and payments. Everything is in one place. and regulatory controls. A complete feature set for regulating product labels, registration, and branding. An all-inclusive case management solution for law enforcement organizations. Complete hub of easy-to-use software solutions for local governments. Gov2biz is a cloud-based and SaaS-delivered regulatory agency management platform. With all your and your licensee’s regulatory functions in one place, Gov2biz is the only software you will ever need. Gov2biz is responsive to all screen sizes. -
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iEasyRecorder for Mac
321Soft Studio
A powerful yet easy-to-use Mac audio recording software that allows you to effortlessly record sounds and music from any running application, website and VoIP conversation. It also can record from more than one application at the same time. The built-in audio editor also allows you to edit audio clips without leaving its interface. iEasyRecorder - audio recording software makes it easier than ever to record music on your macOS. Whether you are looking at a YouTube music video or listening to a podcast, simply click on the record button to capture audio and save it into high-quality MP3, AAC or M4A audio files. Record audio from any application, like Spotify, iTunes, FireFox, Safari, Chrome, QuickTime Player, VLC, and etc. Support VoIP Call recording, it can record sounds from voice chat programs like Skype, iChat, FaceTime, etc. It seamlessly works on online radio sites, including Lastfm, GrooveShark iTunes, and Radio. It can be easily integrated into your existing VoIP apps.Starting Price: $29.95 one-time payment -
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FirstResponse911
DataTech911
FirstResponse911, a secure multi-site CAD-to-CAD solution, provides data interoperability by ensuring that public safety agencies can share 9-1-1 incident data in real time. FirstResponse911 continuously monitors and automatically transfers emergency call data between public safety agencies notifying them of critical 9-1-1 call information as the call progresses. FirstResponse911 continuously … • Monitors the 9-1-1 call center CAD • Provides CAD-to-CAD transfers of call information to the correct partner agency(s) • Notifies the correct partner agency(s) of critical 9-1-1 call information (e.g., address change, priority change, or a violent scene) as the call progresses • Provides acknowledgements that data was received by partner agency(s) FirstResponse911 has saved thousands of dispatch hours annually by eliminating phone or radio contact between 9-1-1 call centers and their partner agency(s). -
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Abyssmedia MCRS
Abyssmedia
Abyssmedia Multi-Channel Sound Recording System designed for recording audio information from multiple sources simultaneously and automatically. The sound recording software can record up to 32 channels and compress records for archiving. It can be used for conference recordings, telephone line monitoring, radio station logging, logging of intermittent transmissions, and other specialized applications.Starting Price: $64.95 -
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Enhance law enforcement and public safety with a cloud-ready structured environment for collecting, managing, and analyzing intelligence data. Get fast access to better-quality intelligence for deterring threats, combatting crime, and protecting national security. Significantly improve all investigative processes, from low-level crime inquiries to complex major incident responses. Investigative workspaces facilitate collaboration, compliance, and efficiency. Interactive visualization and fast, flexible search capabilities help analysts and investigators build, gather, explore, and visualize data pertinent to their investigations, and get real-time results based on the most up-to-date information. You can easily document findings by capturing views of search visualizations to narrate maps, timelines, networks, and other content, providing a complete view of all information relating to a subject.Starting Price: Free
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Aspect Quality
Aspect, an Alvaria Brand
Impact customer satisfaction, improve agent effectiveness and comply with legal requirements and security concerns with an effective way to assess quality of voice and text-based customer interactions. Effective customer engagement requires a strong emphasis on call center agent quality control. By integrating quality monitoring with recording and survey capabilities, you can identify the most appropriate interactions, evaluate agent performance and capture real-time customer feedback to provide insight on both business issues and contact quality. Easily record, playback, stop, start and pause both two-sided voice and desktop interactions. Recording gives insights into the complete customer experience and helps improve agent quality and performance. Robust evaluation tools give insights into the complete customer experience and help improve agent quality and performance. -
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ACISS TAP
ACISS
Web-based information management solutions for law enforcement. ACISS TAP interfaces with the most popular dialed number recorders and equipment to provide a comprehensive analysis of telephone calls, text messages, emails, and other forms of electronic communication. An integrated word processor is provided for building full-text searchable transcripts for each call record. Title III call audio is automatically compressed and attached to call records in real-time, allowing authorized investigators to see the data and listen to the actual calls within seconds after calls are completed, from anywhere. The TAP module assists investigators with the legal requirements, security, and reporting of wire information, dramatically reducing the resources and costs associated with these investigations. Automated subscriber import via telco subpoena process and commercial data providers. -
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Adashi C&C
Adashi Systems
Adashi C&C is a complete incident management platform designed to help commanders handle everyday incidents and large-scale disasters. Our incident command software provides fire and police commanders with enhanced situational awareness, improved interoperability, and detailed accountability tracking to manage incidents effectively and prevent line of duty deaths. The product helps commanders with real-time collaboration, tactical planning, resource management, and incident reporting. Adashi C&C is used by public safety agencies around the world, and we are consistently expanding our capabilities to improve emergency management. Adashi C&C is a robust incident command software platform. Designed for use at all types and sizes of incidents, the software includes an interactive data dashboard for effective decision making. -
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CrimeCenter
CrimeCenter
Report, investigate, track and clear cases faster with cutting edge, CJIS-compliant law enforcement software from CrimeCenter. Optimize collaboration, share information and improve community interactions in a secure, cloud-based system. Certified law enforcement agencies only. Empower patrol officers with compliant, mobile-friendly, field-based reporting. Solve more crime and close more cases with robust, end-to-end case management. Keep your community in the public safety conversation with a web-based Citizen Interaction Portal. Manage use of force, internal affairs and personnel matters to ensure professionalism and high standards. Manage criminal intelligence, track organized crime and connect more dots while ensuring UCR compliance. CrimeCenter was built to help law enforcement agencies modernize incident and investigative case management. -
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SpeechLog Call Recorder
Globitel
Globitel’s SpeechLog Call Recorder solution provides comprehensive call recording that adapts easily to unique operational requirements of any call center. It supports virtually any telephony environment, including traditional TDM and VoIP, enabling a seamless transition during technology migrations, as your business grows and evolves. Comprehensive multi-site call recording and playback capabilities optimize the use of network resources and enables data center consolidation while providing transparent and universal access to stored calls regardless of where and how they were captured. Globitel’s SpeechLog Call Recorder gives you complete control over the architecture you want to deploy your call recording system to. The effectiveness of Globitel’s SpeechLog Call Recorder solution is exemplified in the redundancy and high-availability options, providing round-the-clock functionality if you cannot afford any failure. -
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RAD Law Enforcement Software
RAD Software
RAD Software & Consulting’s flagship software application for law enforcement/public safety, this is a mainframe quality police call-taking & radio dispatching program. Whether your agency’s evidence room is a large closet or a small warehouse, you need to be able to maintain a court-quality database of evidence gathered by your agency. How would you like to computerize your officers’ training records with powerful features that let you conduct searches, and provide summaries, reports, and printouts to keep your training records up to date? This software makes it a snap to stay on top of the many training hour requirements, certifications, refreshers, in-service needs, etc., that your agency is required to keep records of. Firearms instructors have found that is software is the perfect way to maintain records of officers’ firearms’ performances. -
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IQ Mobile
RadioMobile
IQ Mobile Software is designed to meet operational needs and serves as multi-purpose device to be useful to many different agency types and sizes. Additionally, it provides the fundamental engine for conducting queries such as NCIC, NLETS, and many other databases. Reach out to one of our RadioMobile Reps to see how our IQ Mobile Software can benefit your team! IQ Mobile MDC. IQ Mobile Tablet. CAD/AVL SOFTWARE. RadioMobile provides Computer Aided Dispatch and automatic vehicle location in public safety and independent commercial markets. IQMobile Software. Our software is designed to meet your operational needs and serve as a multi-faceted interface that can be adapted for any agency. It is a fundamental engine for conducting queries such as NCIC, NLETS and many other databases. Computer Aided Dispatch System. IQ Secur CAD – A cutting-edge CAD system that is customized to meet your department’s specific needs, offering integrated web-based incident reporting. -
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Liberty Interview Recorder
High Criteria
The Liberty Player provides audio / video playback facilities for your captured audio files. The Liberty Player is available as a no cost download from the link below. The Player lets you select and listen to individual channels in a recording or a mix of several or all of the channels. The Player runs on any PC with Windows XP or later that has standard audio / video capabilities. For Operating systems prior to Windows 7, you will need to install the applicable video codec to allow for video playback. Windows 7 and later operating systems generally include any required video codecs for video playback. An optional foot pedal for controlling playback is available, please contact High Criteria for details. -
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Catalyst Propulsion
Catalyst Communications Technologies
Propulsion™ Dispatch Console is Catalyst Communications’ flagship mission-critical radio dispatch software designed with a modern, graphics-rich, fully customizable interface optimized for touch-screen environments, streamlining workflows and reducing operator error in complex communications operations. It supports a broad range of radio systems and protocols, including P25 (CSSI, DFSI), DMR AIS, EDACS, NXDN, LTR, FleetSync, MDC-1200, and 3GPP Mission Critical Push-to-Talk via LTE—by leveraging Catalyst’s Radio Control over IP (RCoIP) framework to integrate and extend dispatch capabilities over IP networks with interoperability and interworking between disparate Land Mobile Radio (LMR) and LTE systems. It offers advanced operational tools such as customizable user layouts, unit enable/disable and emergency notifications, group/individual/simulselect text messaging, alias databases for unit ID display, call logging with optional audio recording and playback, etc. -
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Mobile2CRM
Mobile2CRM
The only global, operator-agnostic solution that captures and integrates cellular communications with enterprise call recording, CRM, AI-based BI, and other systems. The painless and cost-effective solution ensuring that every business (cellular) call, anywhere, at any time is automatically logged into the CRM system. Employees business mobile calls – at the office, at home or traveling – are seamlessly captured and transferred to the CRM and call recording systems. Automatically record, track, document, transcribe, and integrate mobile calls, SMS records, and other forms of business-critical mobile communications without infringing on the privacy of employees’ personal mobile devices! Upscale the engagement of your customer-facing teams. One device – Multiple business profiles. Enable your employees to use their cellular devices for work interactions, while respecting the privacy of their private interactions. Log only business calls and text messages.Starting Price: $30 dollar per user per month -
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Tyler CAD Pro
Tyler Technologies
Mission-critical information when you need it. From the moment the phone rings until help arrives and an incident concludes, dispatchers and the officers on the scene need accurate, timely, and relevant information. That’s where the Computer Aided Dispatch (CAD) Pro solution from Public Safety Pro comes in. Beginning to end, this software empowers you to make effective decisions to keep citizens and officers safe. When responding to a call, safety is the top priority. The CAD Pro system was designed to empower dispatchers to share mission-critical information quickly and effectively. In an emergency, every second counts. You need software that thinks and acts as fast as you do. Never again waste precious seconds looking up additional information and shave time off how long it takes to communicate those details by leveraging CAD Pro software’s user-friendly platforms. -
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Adashi FirstResponse MDT
Adashi Systems
The first few minutes of incident response can make a crucial impact on life safety. That’s why public safety departments need Mobile Data Terminal or MDT software that gets them to the scene of an incident efficiently and safely with the information they need. Adashi FirstResponse MDT is a revolutionary emergency response software product. The dynamic interface allows first responders to view and access mission-critical data, including navigation, pre-plans, and custom may layers – when they need it the most. Our one-of-a-kind incident response software provides public safety departments with all the data they need for a fast, coordinated, and intelligent response. Our MDT software was designed specifically to help emergency services personnel with their day-to-day duties. With our unique interface, responders can view all of their key information in one main critical information dashboard. No fumbling between maps or scrolling through screens on a moving vehicle. -
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Verba Recording System
Verba Technologies
Transform your compliance operations and confidently navigate through financial services and trading regulations. Capture interactions and retrieve recordings quickly, even in unstructured content, to reduce effort, track trends, mitigate liability, and enhance compliance. Organizations have long been recording interactions between their customers and employees for liability protection, compliance, and quality management purposes. While these recordings can contain massive amounts of useful information, extracting actionable intelligence from them quickly can be challenging. Verint Interaction Recording is a single, prepackaged solution that couples call recording with the power of speech processing, helping you realize more value from captured interactions. Verint Cloud offers Interaction Recording to capture, index, archive and retrieve interactions across voice, video, chat, social media, face-to-face and other unified communication platforms.Starting Price: $500 one-time payment -
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VRS Recording System
NCH Software
The VRS is a multiple channel voice recording application typically used for telephone line recording, radio station logging or control room recording. The VRS records 1 to 64 audio channels simultaneously with advanced audio compression to reduce file size. Find and play recordings ordered by date or channel.Starting Price: $99/one-time -
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TalkHelper Call Recorder
TalkHelper
With TalkHelper’s Skype call recorder, you are able to record Skype video calls as well as screen shares smoothly and professionally, stores in AVI files with XVID codec supported. Unlike other Skype recorders which are actually screen saver, TalkHelper records *inside* into Skype, makes sure every video frame during a Skype video call can be captured and saved, no matter the video is in a normal window, full screen or a floating window. Skype audio calls can be saved in MP3 or WAV format with stereo or mono option supported. With TalkHelper Skype recorder, saving Skype video messages and voicemails becomes a simple mission, with one click, Skype voicemails and video messages will be saved in media files on your local disk, you are able to review/playback them via media player anytime.Starting Price: $49.95 one-time payment -
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Calabrio Call Recording
Calabrio
Record every call, every time and transform customer interactions into a trove of highly usable data. Guarantee 100% capture and simplify compliance. Quickly search hundreds of hours of calls to prove adherence, settle disputes and mitigate risk. Connect the voice of your customer with key goals across the business. All calls, all the time. Never miss a call. Don’t let customer interaction data slip through the cracks. Ensure you’re seeing the full picture of your customers and your contact center operations. Stay ahead of technical issues—minimize downtime. Put an invaluable safety net in place. Automatically monitor call center infrastructure. Get instant alerts to potential issues. Address problems before you end up missing a call. Automatically organize call data. Turn mountains of call data into neatly categorized information. Powerful metadata tagging capabilities automatically identify and organize call data. -
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OnviCord
OnviSource
Evaluate and optimize the performance of your people, processes, operations and technology. Managers can easily search, download and analyze information anywhere in real time or by using historical data, enabling quick, secure access to recorded interactions. Monitor interactions to aid training and assist agents and employees with quality assurance and policy/script adherence. OnviCord PRO delivers simple, browser-based access to a everything needed to monitor and manage recorded call information quickly and easily. Contact centers with unassigned workstations can associate calls with individuals' logins. Users with assigned privileges can turn the recorder on and off at their desktops. Supports search and playback of exported recordings outside the central server or network. -
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Calibre
HigherGround
Calibre is a best-in-class call recording solution that transforms captured interactions and associated metadata into decision-enabling intelligence. A reliable and full-featured business improvement tool, Calibre improves performance, productivity, and customer satisfaction as well as minimizes risk, reduces operational costs, and enhances profitability. Built with reliable, high-quality digital recording and intelligent architecture, Calibre is a customizable solution that meets customers’ needs in any size contact center. Backed by quick and professional certified technicians and I’m Alive™ proactive monitoring, customers can deploy Calibre with confidence. Calibre is built with Advanced API and event triggers to prevent the archiving of sensitive data, and it enables adherence to strict security standards. Communications are secured with multi-layer algorithms and data encryption to restrict access and protect confidential information.Starting Price: $15000 one-time payment -
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Axon Investigate
Axon
Improper playback software can alter video evidence and impede investigations. Axon Investigate allows you to review footage from more third-party proprietary video formats than any other solution on the market and provides immediate access to original metadata including date, time, image numbers, etc. More than 80% of investigations involve video evidence. Axon Investigate dramatically improves the video investigation process, saving officers up to 10 hours per week by providing simple, fast and repeatable workflows. Manage and organize hundreds of video sources into one project, track activity, tag relevant events, extract available video and create court-ready deliverables in standard, lossless formats. Axon Investigate is built by a team of certified, forensic video analysts and ensures that investigators view original video evidence and share accurate copies ready for court. -
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VTlogger
Voicetronix
VTlogger is an open source (LGPL), web driven software application, that when combined with our range of telephony cards, can help you build reliable and easy to use call recording and custom call tracking solutions suitable for any sized organization and industry. VTlogger can record the audio and capture all the call details (ie. CDR) associated with voice communications across primary rate (E1/T1/J1) ISDN lines, as well as analogue trunk (ie. POTS) lines and PBX extensions. Whether you're handling hundreds of calls a day or thousands of calls an hour, our solutions are the premium choice if you are in the market for a practical, cost effective system backed by exceptional vendor support. With our VTlogger software, you can build a multi-channel analogue voice logger or primary rate (E1/T1/J1) line call recorder for the price of a computer and a Voicetronix telephony card. This can equate to as little as US $50/channel for a system supporting a primary rate ISDN line.Starting Price: Free -
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Rave Aware
Rave Mobile Safety
Public safety and emergency response are collaborative by nature. Rave Aware gives 9-1-1 dispatch, first responders and other emergency service agencies the situational awareness and information they need to respond more quickly, collaboratively and cohesively to critical incidents. By increasing the level of response coordination and data sharing to an emergency, 9-1-1 call centers and emergency response agencies, including fire, EMS, police and major urban fusion centers are better able to protect the caller, the responders and their community. Incidents do not stay within one jurisdictional boundary. Whether a mental health situation, active assailant, or fire, there are many moving parts. Rave Aware allows you to give advanced notice, allocate resources, and communicate better with surrounding jurisdictions. Directly within the Rave platform, provide visibility and share relevant information like never before by seamlessly interacting across jurisdictions. -
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RadioPro Dispatch
CTI Products
RadioPro Dispatch Software is a Windows-based IP dispatch console designed to give organizations full control of two-way radio networks by connecting Motorola MOTOTRBO and Kenwood NEXEDGE systems over IP networks. It provides voice dispatch for multiple talk groups, text messaging, GPS fleet mapping and tracking with geofencing, telemetry, remote monitoring and control of radios, and comprehensive history logging with voice playback and event reporting, all from a single, intuitive console interface that minimizes training time. It enables dispatchers to send messages to individual radios, subscriber groups, or broadcast all-call messages, monitor whether radios are operational, and enable/disable radios directly. It supports integrated features such as call boxes with Avigilon camera triggering for emergency response and records audio, text, and GPS events in a searchable database without recurring licensing fees. -
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MetaInterview
Microception
Video-recorded interviews have become a critical part of the investigative process. A properly recorded interview persuades juries, protects interviewers, shields victims, and provides thorough documentation of offender competency evaluations. MetaInterview™ is the evolution of VideOversight™, our market-leading interview recording system that was first introduced in 2006. Combined with MetaCase™, MetaInterview™ provides innovative, next-generation interview recording and management for the entire investigative team. MetaInterview™ was built by subject matter experts with years of experience designing, installing, and supporting interview recording systems. We listened closely to the changes that our customers asked for and built a truly comprehensive and scalable system. -
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Tyler Data Collect Mobile
Tyler Technologies
Public safety officers, caseworkers, regulatory inspectors, and other government workers need to record information away from the office, but gathering data in the field can be difficult and inaccurate. Data Collect Mobile is a digital alternative to disconnected and non-secure paper case files, notes, and other field operation tools these workers have used in the past. It capitalizes on the built-in capabilities of mobile phones and tablets to record information accurately, completely, and with verifiable, ironclad security. Data Collect Mobile allows you to open a case file and then use your device’s native functionality to add pertinent information directly to the file. Camera and video capabilities create a visual record. Speech-to-text functionality captures voice notes or interview content. Entries are automatically tagged with GPS, address, weather, date, and time stamps. -
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PoliSys
Enforsys
Whether it’s a cloud-based, hybrid or on-prem implementation, Enforsys leads the industry in providing software and services to empower those who ensure our safety. From police dispatch, mapping and NIBRS-enabled records management systems to internal affairs and emergency services and fire response, Enforsys is there to support the public safety community with innovative software and 24/7 U.S. based customer support. PoliSys 4.0 is a forward leaning fully integrated multi-jurisdictional state-of-the-art decision support system that includes CAD, RMS, and full mobile computing capabilities. It provides robust state-of-the-art incident call processing which enables efficient workflow operation. The application’s mapping and paging features enhance the dispatching operation. 4.0 comes with a host of third-party interfaces, modules and features. -
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Tyler Enterprise CAD
Tyler Technologies
Streamlined and efficient solutions for faster, safer responses. From the moment a 911 call comes into a dispatch center, seconds count. Call-takers and dispatch need a reliable tool to gather and transmit information so the situation at hand gets the fastest response. Our CAD 911 system enhances response times and can handle single or multi-jurisdictional dispatching activities for law enforcement, fire, and EMS. Call-takers and dispatchers have rapid access to data, powerful mapping capabilities, and the ability to make global changes within seconds, resulting in the best response possible. Mission-critical data instantly shared between disciplines and jurisdictions to reduce time spent calling communication centers and agencies during a response. -
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Voxjar
Voxjar
Voxjar connects to communication platforms, CRMs, and data-stores to collect your reps’ call recordings and call metadata. Voxjar applies Machine Learning and Artificial Intelligence to transcribe your reps’ phone calls and measure emotions. Then it automatically analyzes the content and call data according to rules you outline. Voxjar delivers insights distilled from thousands of your customer phone calls. Use them to improve agent performance, enhance your products, decrease friction, and better know your customers. Last but not least, Voxjar provides all of the tools you need to improve your reps’ conversations with customers. Call playback and commenting, a call library, QA workflows, agent logins, and custom scorecards, all in one platform.Starting Price: $270 per month -
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Condor Investigate
Condor
Capture and manage every phase of an investigation: planning, evidence and information collection, brief production and outcomes management. Built for the highly complex and non-linear nature of investigations, Condor Investigate is a flexible solution designed to support information collection, sharing and tracking. improving accountability and communication within teams. Reduce bottlenecks and save time by streamlining your processes: with all important information in one system, and with the ability for different users to track and assess investigations simultaneously. Condor Investigate increases efficiency and decreases error rates. Within a single hub, Condor enables more reliable processes, and faster, smarter decision-making. Maximize your resources by categorizing and planning investigations within your own structure and management processes. Efficient. Effective. Accountable. -
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Jog.ai
Jog.ai
Whether you are hosting a conference call with 10 people or just calling an important contact, Jog.ai lets you remain focused on the call. We record and transcribe the call, make it easy to mark important moments in real-time. Jog knows exactly who is talking, so when you look back at a call it reads like a screenplay. Click any word in the transcript and immediately hear the actual call audio. Need to host a conference? That's included. Want to call someone direct? use our mobile app! Jog even integrates with popular CRM and ATS tools. Tell Jog to capture a note for you and that moment is automatically highlighted in your call. Jog.ai knows exactly who said what, so when you are reviewing calls it reads like a screenplay. Just click a word to start playback of the call at that point. Jog.ai automatically utilizes the most effective speech recognition platform based on what type of call you are making and then uses advanced NLP to highlight important parts of your call.Starting Price: $5 per month -
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Tyler Enterprise Public Safety
Tyler Technologies
Fast, easy access to critical information and workflow makes public safety agencies work more efficiently. Enterprise Public Safety solutions provides accurate and secure information for dispatchers, first responders in the field, sworn officers, command staff, and civilian employees. Our solutions ensure public safety agencies are compliant with state and federal mandates. We provide command staff, dispatchers, and first responders with powerful tools to respond quickly and save lives. Our solutions are configurable and scalable, so each agency has the right tools to meet the needs of their community. Enterprise CAD is an easy-to-use solution that effectively manages single or multi-jurisdictional dispatching activities for law enforcement, fire, and EMS. It’s fully and seamlessly integrated with GIS mapping, mobile computing, records management, and the Enterprise Public Safety suite. CAD provides the information and communication essential to accelerating emergency response.Starting Price: Free -
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Enghouse Smart Interaction Recording
Enghouse Networks
Feature-rich multi-channel recording, quality monitoring and voice analytics solution used by businesses of all sizes across the world for compliance, security and improving service levels. Unlock customer insight using audio mining and speech-to-text transcription coupled with an advanced text index and search engine. Smart Interaction Recording is a cloud-based, multi-tenant platform offering Telecom Operators with a rich value to add a suite of services. Operators can provide corporate customers with regulatory compliant recording within verticals such as finance, insurance and healthcare. -
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An incident and emergency management solution for daily operations, emergency and crisis situations. This command, control and communication (C3) solution uses data analytic technologies coupled with social and mobile technology to streamline and integrate preparation, response, recovery and mitigation of daily incidents, emergencies and disasters. IBM works with governments and public safety organizations worldwide to implement public safety technology solutions. Proven preparation techniques use the same technology to manage day-to-day community incidents when responding to crises situations. This familiarity helps ensure first responders and C3 staff can engage immediately and naturally in response, recovery and mitigation without needing access to special documentation and systems. This incident and emergency management solution integrates and correlates information sources to create a dynamic, near real-time geospatial framework for a common operating picture.
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Salestrail
Liid
Salestrail helps remote sales teams keep track of their sales calls. The solution consists of an analytics dashboard and a smartphone app that automatically captures calls data. Choose to track the data to the Salestrail analytics dashboard, to Salesforce or to any other CRM with our APIs. Salestrail is an easy-to-use solution for sales professionals to automatically log calls. Measure the efficiency of your call activity accurately and get data on metrics important to you. A mobile app to capture & record SIM calls and Whatsapp calls. Telephony integration is also available. A cloud-based analytics dashboard that shows call statistics call performance and audio recordings. API access and option to connect to your CRM or ERP. Tracks regular SIM calls and WhatsApp call - No need for VOIP. API integration for connecting to CRM. Voila! Now you can easily keep track of your teams' call activity.Starting Price: $2 per month -
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Callback Tracker
Callback Tracker
Callback Tracker is a communications suite application offering callbacks, live chats, email, and SMS messaging for streamlined customer interactions. With Callback Tracker, compatibility is not an issue. Our application works with any website, and you’ll be finished with the installation in a matter of minutes. Forget about constantly updating your contact number or guessing at country codes or call instructions. You’ll get phone calls, live chat, SMS messaging, and email all from one tool. The dashboard is where you’ll find a comprehensive overview of all your communication, stored in chronological order. You’ll be able to easily flip between call logs, text messages, and chats to make sure your customers are getting the support they need. Callback Tracker even lets you listen to the recording of all your calls, so you’ll have the information you need to keep improving your service and support.Starting Price: $9 per month -
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Qoli.AI
Qoli.AI
Qoli.ai is an advanced call management software integrated with a robust CRM system, designed to streamline inbound and outbound communication for modern teams. It brings together essential tools like call tracking, recording, and analytics to provide a clear and data-driven view of every customer interaction. By automatically capturing and organizing call details, including duration, outcomes, and contact history, Qoli.ai ensures that teams never miss critical insights. The platform’s intuitive dashboards and reports help managers monitor agent performance, understand customer sentiment, and make informed decisions to enhance efficiency and service quality.Starting Price: $750/month
