MyOperator

MyOperator

VoiceTree Technologies
5.0 out of 5 stars
800response MyOperator

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800response:

About

800response provides a comprehensive lead generation, lead tracking, and customer interactions analytics solution to manage top-of-the-funnel lead generating practices, providing focused tracking and targeted lead nurturing of with customer profile data and interaction analytics. Ranging from small and mid-sized businesses to large, multi-location dealer networks and franchise systems, and contact centers, we help businesses across all industries boost and optimize new customer acquisitions and interactions, measure and track campaign performance, and monitor the customer experience. Together, 800response and CallFinder deliver automated transcripts and sentiment analysis on 100% of your customer interactions, allowing you to quickly search calls for specific words and phrases and gather customer sentiment insights to improve CX and retain your best customers, all within one seamless solution. Learn more about CallFinder Speech Analytics from 800response.
MyOperator:

About

MyOperator is India's largest Call + WhatsApp platform, catering to 15000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra. With a suite of offerings like integrated Call + WhatsApp, Dialer App, 360-degree Campaign Management, Office IVR, toll-free number, call analytics, cloud call center, SMS/WhatsApp campaigns, and CRM integration, MyOperator empowers your team to convert every customer interaction into a business opportunity. ✅ 15000+ Brands using Call + Whatsapp to cater to their customers ✅2.5+ Billion Conversations managed through MyOperator platform ✅ Highly rated on Google, G2, and Capterra ✅ 99.9% uptime with multi-geographu redundancy ✅ Automate service through Voice and WhatsApp bots ✅ Build intelligent WhatsApp campaigns/ auromations to engage customers ✅ Run customer service on VoIP-ready Contact Center with WhatsApp
800response:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
MyOperator:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
800response:

Audience

Sales agents and businesses looking for a solution to increase sales and improve productivity
MyOperator:

Audience

Small businesses, Mid-size businesses, Enterprises, Non-profit organizations, NGOs, and Government.
800response:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
MyOperator:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
800response:

API

Offers API Not Supported
MyOperator:

API

Offers API Supported
800response:

Screenshots and Videos

MyOperator:

Screenshots and Videos

800response:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
MyOperator:

Pricing

₹200/month
MyOperator has 3 pricing editions, from ₹200 to ₹5000 depends upon the features like Whatsapp, IVr & Cloud Call Center Platforms . Each plan has a sub plans and you can choose the one that is well suitable for your business needs. Please go through the Myoperator website for detailed features based on the subscription plan
Free Version Supported
Free Trial Supported
800response:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
MyOperator:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
MyOperator:

Pros & Cons from Real Users

Pros

  • MyOperator is very simple to use and gave a number of features like IVR, toll-free number and CRM integration that my business required.

Cons

  • The trial period could be longer. We had a 3 day trial period. Also i was looking for Shopify integration.
800response:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
MyOperator:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
800response:

Company Information

800response
Founded: 1990
United States
800response.com
MyOperator:

Company Information

VoiceTree Technologies
Founded: 2010
India
myoperator.co
800response:

Alternatives

MyOperator:

Alternatives

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Phonexa

Phonexa

4.9 out of 5 stars
MyOperator:
HoduPBX

HoduPBX

Hodusoft
800response:
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5.0 out of 5 stars
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CTM

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CallTrackingMetrics
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MyOperator:
VirtualPBX

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MyOperator:
MightyCall

MightyCall

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800response:

Categories

Call Recording Supported
Call Tracking Supported
Data Analysis Supported
Lead Capture Supported
Lead Generation Supported
Reporting Supported
Sales Coaching Supported
Speech Recognition Supported
MyOperator:

Categories

800response:

Call Recording Features

Archiving Supported
Call Sharing Not Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
File Transfer Not Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Not Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Not Supported
Keyword Tracking Supported

Business Intelligence Features

Ad Hoc Reports Not Supported
Benchmarking Not Supported
Budgeting & Forecasting Not Supported
Dashboard Not Supported
Data Analysis Supported
Key Performance Indicators Not Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Not Supported
Predictive Analytics Not Supported
Profitability Analysis Not Supported
Strategic Planning Not Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Customer Journey Mapping Tools Features

Action Management Not Supported
Attribution Modeling Not Supported
Behavioral Analytics Supported
Collaboration Supported
Customer Profiles Supported
Data Import / Export Supported
Predictive Analytics Not Supported
Surveys & Feedback Not Supported
Templates Not Supported

Data Analysis Features

Data Discovery Supported
Data Visualization Supported
High Volume Processing Not Supported
Predictive Analytics Not Supported
Regression Analysis Not Supported
Sentiment Analysis Supported
Statistical Modeling Not Supported
Text Analytics Supported

Lead Capture Features

Business Card / Badge Scanning Not Supported
Dashboard Not Supported
Data Extraction Supported
Lead Distribution Supported
Lead Notifications Supported
Lead Nurturing Supported
Lead Qualification Not Supported
Lead Scoring Not Supported
Online Forms Not Supported

Lead Generation Features

Contact Discovery Supported
Contact Import/Export Not Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Lead Segmentation Not Supported
Pipeline Management Not Supported
Prospecting Tools Supported
Visitor Identification Not Supported

Reporting Features

Customizable Dashboard Not Supported
Data Source Connectors Not Supported
Drag & Drop Not Supported
Drill Down Not Supported
Email Reports Not Supported
Financial Reports Not Supported
Forecasting Not Supported
Marketing Reports Not Supported
OLAP Not Supported
Report Export Supported
Sales Reports Not Supported
Scheduled / Automated Reports Supported

Sales Coaching Features

Assessments Supported
Audio / Video Conferencing Not Supported
Built-In Course Authoring Not Supported
Call Recording Supported
Gamification Not Supported
Goal Setting / Tracking Supported
Learning Plans Not Supported
Onboarding Supported
Performance Metrics Supported

Speech Recognition Features

Audio Capture Supported
Automatic Form Fill Not Supported
Automatic Transcription Supported
Call Analysis Supported
Concatenated Speech Not Supported
Continuous Speech Not Supported
Customizable Macros Not Supported
Multi-Languages Supported
Specialty Vocabularies Not Supported
Speech-to-Text Analysis Supported
Variable Frequency Not Supported
Voice Recognition Supported
MyOperator:

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Not Supported

Call Tracking Features

Call Log Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

Campaign Management Features

Channel Management Supported
Contact Database Supported
Email Marketing Not Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
IVR / Voice Recognition Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

WhatsApp Marketing Features

Alerts Supported
API Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported
800response:

Integrations

Freshdesk Not Supported
KONDESK Not Supported
Kreato CRM Not Supported
Kylas Not Supported
LeadPerfection Supported
LeadSquared Not Supported
Meritto Not Supported
Microsoft Excel Supported
Pipedrive Not Supported
RoloCRM Not Supported
Sales Sunday Not Supported
SalezShark Not Supported
TransMon Not Supported
Truecaller Not Supported
Zoho CRM Not Supported
MyOperator:

Integrations

Freshdesk Supported
KONDESK Supported
Kreato CRM Supported
Kylas Supported
LeadPerfection Not Supported
LeadSquared Supported
Meritto Supported
Microsoft Excel Not Supported
Pipedrive Supported
RoloCRM Supported
Sales Sunday Supported
SalezShark Supported
TransMon Supported
Truecaller Supported
Zoho CRM Supported
800response:
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Claim 800response and update features and information
MyOperator:
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Claim MyOperator and update features and information