Best Chatbot Software for Intercom
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Compare the Top Chatbot Software that integrates with Intercom as of August 2026
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This a list of Chatbot software that integrates with Intercom. Use the filters on the left to add additional filters for products that have integrations with Intercom. View the products that work with Intercom in the table below.
What is Chatbot Software for Intercom?
Chatbot software is a type of software that simulates conversation with a human user through text or voice input. Chatbot builders are companies and individuals who create chatbot software, often using specific programming languages like JavaScript. Chatbot programs can be used to assist customers in areas such as customer service, product recommendation, order processing and more. They can also serve as virtual assistants to help people complete tasks quickly and conveniently. Compare and read user reviews of the best Chatbot software for Intercom currently available using the table below. This list is updated regularly.
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1
Forethought
Forethought
Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way. -
2
Docket
Docket Inc.
Autonomous AI that engages website visitors with real-time, human-like conversations, converting 15% more traffic into qualified pipeline, while empowering revenue teams with instant, accurate answers to technical, competitive, and product questions at every stage of the deal cycle. Docket is the leading Agentic Marketing platform that turns inbound traffic into qualified pipeline for B2B revenue teams. Docket unifies, governs, and continuously learns from your organization's GTM knowledge with its proprietary Sales Knowledge Lake™, and activates it through powerful, always-on AI agents. Docket's AI Marketing Agent engages website visitors through real, human-like conversations, responding to nuanced evaluation questions with expert-grade answers from your approved knowledge, running live discovery to qualify intent, and converting high-intent buyers into qualified leads, booked meetings, and pipeline. Without a human in the loop at each step. -
3
Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.Starting Price: $25/agent/month -
4
Dialpad Support
Dialpad
Legacy chatbots follow scripts. Dialpad's Agentic AI acts. Rather than looping customers through rigid decision trees, Dialpad Contact Center deploys AI agents that reason through real issues and carry them to resolution — no dead ends, no "let me transfer you." Voice and digital channels connect into one intelligence layer, so context never gets lost between a chat and a call. Secured by Dialpad's Guardian layer and validated through the Proving Ground, it's built to outperform legacy, static bots with measurable ROI.Starting Price: $15/user/month -
5
ClickUp
ClickUp
ClickUp lets you build and deploy AI-powered chatbots directly inside your workspace with Super Agents. Create custom agents that answer questions, triage requests, route work, and take action, all grounded in your workspace data. No separate chatbot platform needed. Agents respond in Chat, comments, and DMs with full context of your projects, processes, and documentation. Set custom instructions, knowledge bases, and tool access for each agent. Unlike generic chatbots, ClickUp agents understand your team's work and can create tasks, update fields, and trigger workflows based on conversations. From customer-facing support to internal help desks to automated intake, ClickUp chatbots deliver intelligent, context-aware responses that actually get work done.Starting Price: $7/user/month -
6
SurveySparrow
SurveySparrow
Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.Starting Price: $19.00/month/5,000 responses -
7
Outgrow
Outgrow
Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over a 300 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so its consistent with your brand and have your own interactive content ready in minutes.Starting Price: $14/month -
8
HubSpot CRM
HubSpot
HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, HubSpot's Smart CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your customers by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot's CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. The platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot's Customer Platform includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.Starting Price: Free -
9
User.com
User.com
User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers. See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy. Ready to check it out? Sign up for a free demo trial now at User.com →Starting Price: $249.00/month -
10
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.Starting Price: $140 per month
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11
Mindsay
Mindsay
Mindsay makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership. -
12
Flow XO
Flow XO
Flow XO is a powerful automation product that allows you to quickly and simply build incredible chatbots that help you to communicate and engage with your customers across a wide range of different sites, applications and social media platforms. A chatbot is a computer-generated application that is capable of having a virtual conversation with a human in such a way that they don’t really feel like they are talking to a computer. A chatbot shouldn’t pretend to be a human, but it should act like one. Chatbots are perfect as a front-door to your business, providing a simple and friendly way for customers to ask basic questions or send information instead of searching through website content or completing traditional online forms. The possibilities are almost endless. Flow XO customers have developed a range of chatbots that are completing a variety of tasks to help them communicate with their customers.Starting Price: $19 per month -
13
Lyro
Tidio
Lyro is an AI agent for customer service developed by Tidio, designed to help small, medium-sized, and enterprise businesses manage customer support efficiently. Improve resolution rates and time to respond metrics, boost customer satisfaction. - Lyro can handle up to 64% of customer inquiries automatically, responding in under 6 seconds. - It integrates easily with a website and uses existing support content to generate accurate answers. - Supports multiple languages and works across live chat, WhatsApp, Instagram, and Messenger. - Capable of performing tasks like checking order status, recommending products, and creating support tickets. - Allows human agents to monitor and step in when needed to ensure proper handling of conversations. It's a useful tool for automating routine support and improving response times without losing human oversight. Free 7-day trial available. No credit card required.Starting Price: $749 -
14
Alhena
Alhena.ai
Alhena AI is an AI concierge for ecommerce that helps brands drive revenue through better, visibility, discovery, personalized shopping, and automated support. It enables shoppers to find products faster, get real-time recommendations, and receive accurate answers across the entire buying journey. Alhena combines a Shopping Assistant, Sales AI, and Support AI into one platform. It integrates with your store and helpdesk to provide grounded, context-aware responses for product queries, orders, shipping, and returns. Built with vertical AI agents, Alhena supports use cases like outfit building, virtual try-on, and fit analysis for fashion; skin analysis and shade matching for beauty; and guided discovery for home and travel. It also improves brand visibility on SKU level across AI search and supports conversational experiences across text and voice.Starting Price: $199/month -
15
HubSpot Customer Platform
HubSpot
Put your customers first and grow better with HubSpot’s AI-powered customer platform. Connect your front office teams through a complete view of the customer journey. Use AI-powered tools to deliver a seamless customer experience Easily adapt to emerging industry trends and technologies. Traditional CRMs alone aren't enough to drive growth. Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community. It’s built for businesses to connect with customers, and grow better.Starting Price: Free -
16
Howazit
Howazit
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.Starting Price: $150/month -
17
Cognigy.AI
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy -
18
Plantt
Plantt
Your customer support should be amazing. Plantt identifies bottlenecks in your customer experience processes and uses AI to automate and optimize them. Learn what customers are asking in real-time, Identify bottlenecks, and get actionable insights that drives business decisions. Tag, route and answer customers inquiries in seconds with AI Assistants that meet customers' expectations. Meaning: no more decision trees, no need for engineers. Built for customer-facing professional, anyone in your team can setup Plantt in minutes. Plantt works out of the box on most popular platforms.Starting Price: $250 per month -
19
HelpHub
Amplitude
HelpHub allows you to show help documents, AI-generated Instant Answers, and more to users anywhere in your app. With HelpHub, your users can get unstuck and get the help they need without exiting your app's flow. Because of this, when HelpHub is adopted, our customers typically see their conversion rates increase. To make help documents and Instant Answers searchable, HelpHub uses semantic search. Semantic search matches on not just the words themselves, but on the meaning of words — this allows your users to search for a non-exact phrase, and still get results. This is very powerful — for example, users often don't know the exact terminology of your app. If they enter something that's roughly along the lines of the terminology you use, they will often still get results that answer their question!Starting Price: $50 per month -
20
Algomo
Algomo
Automate and optimize your customer support with a ChatGPT-powered bot, in less than 4 minutes. Your bot will resolve requests, escalate to an agent if needed, and requires absolutely no training or maintenance. You provide the best online shopping experiences around. Now, upgrade customer convenience and make sure that no cart goes abandoned. Guide customers through complex workflows like returns and refunds, delivery detail changes, or order tracking with ease. Our technology empowers customers to self-serve, freeing up support agents to focus on more complex cases. Our AI technology can quickly resolve simple cases such as shipping and order status, product stock, and warranties, providing customers with the information they need in real time.Starting Price: $9 per month -
21
Môveo AI
Moveo AI
Combine the best of conversational AI and ChatGPT chatbots. Upload your data in any format and automate more than 70% of your customer support operations. Automate your business processes 10x faster with the power of Môveo AI and GPT-3. Create an AI virtual agent in minutes by describing your business processes. The user-friendly interface, along with a drag-and-drop environment, enables you to craft an AI virtual agent on your own, requiring minimal or no developer intervention. Welcome to the easiest customer service support software on the market. Môveo’s state-of-the-art Natural Language Processing algorithms, allow our NLP chatbots to understand human communications in any language. Our statistical models can easily detect spelling & grammatical errors, syntax mistakes and slang language.Starting Price: $100 per month -
22
QueryPal
QueryPal
Transform Your Support Team with Effortless Automation Tired of repetitive tasks slowing down your support team? QueryPal empowers support representatives and teams to deliver exceptional service by automating ticket responses, freeing up time for more complex issues that require a human touch. With advanced AI-driven workflows, you can reduce response times, increase efficiency, and ensure consistent, accurate support every time. Whether it's handling common inquiries or managing bulk requests, your team stays focused on what matters most—delighting your customers. Faster Resolutions: Automate responses to common questions and tickets, accelerating your team’s ability to resolve issues. Consistency & Accuracy: Ensure every customer interaction is handled with the same level of care and detail, reducing errors. Increased Productivity: Free your team from routine tasks, giving them more time to focus on complex or high-priority cases.Starting Price: $0 -
23
Gradient Labs
Gradient Labs
Gradient Labs builds AI agents that eliminate the manual work of customer operations. Their suite of specialist AI agents automate long-running processes in financial services, from lending and disputes to KYC. These agents work together across frontline support on voice, text, and email, back-office workflows, and all the operations in between. Founded by Monzo's former AI leadership and trusted by some of the biggest names in finance, including Wise, Current, and Zego, Gradient Labs is purpose-built for finance and the regulatory compliance it requires. Their AI agents outperform human teams on CSAT and QA scores and remain undefeated on resolution rate, driving widespread adoption across financial services, including some of the largest AI deployments in the industry. -
24
IllumiChat
IllumiChat
IllumiChat is an AI-powered customer service platform that enables businesses to deliver accurate, instant responses around the clock by connecting seamlessly with their existing AI providers, knowledge bases, and business tools. The system supports integrations with leading LLMs, such as OpenAI’s GPT, Anthropic’s Claude, and Google Gemini, and links to knowledge repositories like OneDrive, Google Drive, Dropbox, and Box, plus live context from systems including HubSpot, Jira, Confluence, and Notion. It deploys via multiple channels, a branded chat widget, iFrame, Slack, or a private workspace, and supports multilingual conversations (95+ languages) with enterprise-grade security (bank-level encryption, GDPR, SOC2, and HIPAA compliance). Key features include smart-learning AI that continuously improves from user interactions, 24/7 availability to eliminate wait times, and an analytics layer to measure agent performance, resolution rate, and usage trends.Starting Price: $49 per month -
25
BotDojo
BotDojo
BotDojo is an enterprise-grade AI enablement platform that empowers organizations to design, deploy, monitor, and scale intelligent agents across chat, voice, email, and web channels using a low-code visual workflow builder, while integrating deeply with enterprise data sources and systems. It provides over 100 ready-made templates to accelerate common use-cases (such as support automation, knowledge search, sales insights, and internal ops), supports branching logic, memory, tool orchestration (code, RPA, web browse), and connects to CRMs, ticketing systems, and databases. BotDojo also delivers human-feedback loops and continuous agent learning by enabling employees to coach agents via feedback queues, codifying corrections into memory and prompts, and evaluating performance through robust observability (audit trails, metrics such as deflection, first-contact resolution, and cost per interaction).Starting Price: $89 per month -
26
Quidget
Quidget
Quidget is a no-code AI agent and chatbot platform that lets businesses automate customer support, lead capture, and internal helpdesk tasks by training an AI on their own data, such as website content, FAQs, help docs, and knowledge bases, so it can provide instant, accurate responses 24/7 without coding or manual setup. Trained AI agents go beyond basic rule-based bots by understanding natural language, replying across live chat, email, social messaging, WhatsApp, and internal channels like Slack, and escalating complex cases to humans while reducing the volume of routine Tier-1 inquiries. Quidget supports multilingual conversations in over 45 languages, works straight out of the box after a quick setup, and offers built-in human handoff, analytics, performance reporting, and customizable behavior so teams can refine and improve responses over time. It can function as an external support assistant on web chat widgets or as an internal helpdesk AI answering employee FAQs.Starting Price: $79 per month -
27
Ada
Ada.cx
Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate CX across channels with generative AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered 5.5B+ interactions since 2016. Its AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Eliminate wait times with natural AI Voice, deliver personalized service via AI Messaging, and automate 70% of email responses. Ada combines automation and intelligence with enterprise-grade control, transparency, and security (HIPAA, SOC2, GDPR). Own your AI strategy end-to-end - train agents with Playbooks, measure ROI through CSAT and KPIs, and integrate seamlessly via APIs. Discover how Ada reduces costs and improves response times without compromising quality. -
28
Meya
Meya.ai
Accelerate your roadmap. Get to market faster and stay at the forefront of the cognitive revolution. Unlock each developer’s potential with cutting edge technology. A good tech stack starts with a solid foundation. With Meya, your cognitive apps run in a modern computing environment, that is performant, secure, compliant and easily managed. Our team is continually updating our framework to take advantage of the latest in artificial intelligence research. Focus on building a great user experience while we ensure your cognitive app’s hosting, integrations, and more! Build, host, and train your cognitive application in one place. Easily scale your bot and take advantage of the most popular messaging and customer support platforms. Handle any complex use case by connecting to your business back end. Stay focused on the user experience and let us take care of the rest. -
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Dasha
Dasha
Dasha is a conversational AI-as-a-service platform that lets you embed realistic voice and text conversational capabilities into your apps or products. With a single integration, create smart conversational apps for web, desktop, mobile, IoT, and call centers. DashaScript is an event-driven declarative programming language used to design complex real-world conversations that pass a limited Turing test. Automate call center conversations, recreate the Google Duplex demo in under 400 lines of code or create a no-code GUI for your users that translates into DashaScript code. If it is connected to the internet and has access to a speaker/mic, it can run a Dasha application. Your conversational voice/chat apps use your existing infrastructure, including databases, external services (Airtable, Zendesk, TalkDesk, etc.), and business logic. Run conversations through anything. Feed your custom data into Dasha and consume results where they provide the most value. -
30
Emma
Emma
Quickly build a custom AI assistant powered by OpenAI's GPT-3.5 technology. Connect it to your organization's resources or upload your files, empowering the assistant to assist with any inquiries you or your team may encounter. Create a chatbot assistant that connects to your business data and integrations, saving you time by retrieving information without the need for manual searches or team inquiries. Get a help-desk assistant chatbot running quickly by connecting your data sources. Link integrations, spreadsheets, or upload documents to engage with the chatbot instantly. Emma trains your assistant by asking questions about the info you want it to know. Your assistant learns from you and gets smarter to become your ultimate "know-it-all" helper. Communicate with your assistant through the chat webpage, by using the desktop application, through an integration, or by accessing the Emma API.Starting Price: $9 per month
