Best UCaaS Platforms for Cloud
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What are UCaaS Platforms for Cloud?
Unified Communications as a Service (UCaaS) platforms deliver cloud-based communication and collaboration tools that enable organizations to connect employees, customers, and partners through a single integrated solution. These platforms combine voice calling, video conferencing, team messaging, SMS, file sharing, presence, voicemail, and collaboration capabilities while eliminating the need for on-premises communications infrastructure. UCaaS solutions often include enterprise telephony, mobile and desktop applications, call routing, meeting management, contact synchronization, and administrative controls to support hybrid and remote workforces. Many platforms integrate with CRM systems, contact center software, productivity suites, identity providers, and business applications to streamline communications and workflows. By consolidating business communications into a scalable cloud service, UCaaS platforms help organizations improve collaboration, increase productivity, reduce IT complexity, and lower communication costs. Compare and read user reviews of the best UCaaS platforms for Cloud currently available using the table below. This list is updated regularly.
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1
Intermedia Unite
Intermedia
Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. -
2
PBXware
Bicom Systems
Our platform is built for service providers delivering unified communications as a managed service under their own brand. Multi-tenancy means each client gets an isolated configuration on a shared installation, which keeps infrastructure lean and margins healthy as the client base grows. For providers with clients running full contact center operations, our omnichannel CC offers agent and supervisor workspaces, skill-based routing, dialer, and 40 plus reports. The full UC stack is included across all plans: voice, video, chat, meetings, and v8 AI features covering Voice Agents, Live Transcription, and multi-CRM support with automatic activity logging across channels and devices. gloCOM Next is the client-facing app, fully brandable. We handle development, updates, and support, so providers focus on growing their business. -
3
Yeastar P-Series PBX System
Yeastar
Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. -
4
ULTATEL
ULTATEL
Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits.Starting Price: $14.95 per user per month -
5
Ooma Office
Ooma
Ooma Office is an award-winning, easy to adopt and affordable business VoIP solution for any size business. Whether you have 2, 20, or 200 employees, Ooma provides advanced voice and collaboration features that are flexible and scalable. Ooma Office combines the ability to have unlimited lines for your business and an easy do-it-yourself setup with no contracts or long-term commitments. This makes it easy for a small business to scale its office phone system with Ooma as its business grows. Customers have their choice of hardware – conventional analog phones, IP phones, virtual service through Mobile and Desktop apps, or any combination of the three. Ooma offers a full suite of business phone features designed to deliver a flawless communications experience. Advanced features such as a virtual receptionist, ring groups, call parking and multi-site access combine to make small businesses sound big.Starting Price: $19.95/month per user -
6
MightyCall
MightyCall
MightyCall is a flexible & scalable cloud-based call center solution designed specifically for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and outbound calls and increase your team’s productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.Starting Price: $20 per month per user -
7
GoTo Connect
GoTo
GoTo Connect is the all-in-one cloud communications platform for businesses of any size, combining voice, video, messaging, and advanced features on a single, easy-to-manage system. Connect from any device—calls, meetings, and chats stay unified wherever you work. Simple deployment, intuitive management, and robust integrations let teams get started fast and scale effortlessly. AI-driven tools like AI Receptionist greet callers, route conversations, and automate tasks—no third-party apps needed. Benefit from 99.999% uptime, award-winning support, and built-in contact center features to grow your business and create seamless customer experiences. GoTo Connect: reliable communications, powered by modern automation and built for business success. -
8
T-Max Phone Systems
T-Max
The Hosted Business Phone System PBX will make any company sound and function like a Fortune 500 company. Your company can have all your calls answered by an auto-attendant allowing for callers to choose departments, extensions, dial by name or many other options. If you are working on the go you can have them automatically transferred to your cell phone. T-Max is fully geo-redundant. In other words, our servers are being hosted in a top-notch data centers throughout the United States. We use multiple carriers ensuring maximum connectivity to the PSTN. T-Max uses high-quality desk phones from Polycom & Yealink, with many different models to pick from to fit your unique environment best. We offer reception consoles, agent phones, wireless phones, and conference room phones. Our Hosted Business Phone System is the best choice for the price on the market today. 1-888-245-3483 Departments Extensions Digital Receptionist Voice Prompts Voice Mail Fax Service and Much MoreStarting Price: $19.99 Mo/Ext -
9
Zoom
Zoom Communications
Enterprise video conferencing with real-time messaging & content sharing with Zoom Meetings & Chat. Simplified video conferencing and messaging across any device. Enable quick adoption with meeting capabilities that make it easy to start, join, and collaborate across any device. Zoom Meetings syncs with your calendar system and delivers streamlined enterprise-grade video conferencing from desktop and mobile. Enable internal and external communications, all-hands meetings, and trainings through one platform. Bring HD video and audio to your meetings with support for up to 1000 video participants and 49 videos on screen. Multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting. End-to-end encryption for all meetings, role-based user security, password protection, waiting rooms, and place attendee on hold. Record your meetings locally or to the cloud, with searchable transcripts. Zoom also offers a HIPAA compliant plan for healthcare.Starting Price: $14.99 per user per month -
10
Microsoft Teams
Microsoft
Solving today's complex business problems takes teams of engaged people working together. We’ve built an online guide to teach you and your team the secrets of successful teamwork. When you have a place to create and make decisions as a team, there’s no limit to what you can achieve. Teams brings everything together in a shared workspace where you can chat, meet, share files, and work with business apps. Get your team on the same page with group chat, online meetings, calling, and web conferencing. Collaborate on files with built-in Microsoft 365 (formerly Office 365) apps like Word, Excel, PowerPoint, and SharePoint. Add in your favorite Microsoft apps and third-party services to keep the business moving forward. Get end-to-end security, administrative control, and compliance—all powered by Microsoft 365. Teams is designed for groups of all kinds. Get started with the free, no-commitments version. You can also get Teams as part of the best-in-class suite of productivity tools.Starting Price: $12.50 per user per month -
11
Google Hangouts
Google
Use Hangouts to keep in touch. Message contacts, start free video or voice calls, and hop on a conversation with one person or a group. Include all your contacts with group chats for up to 150 people. Say more with status messages, photos, videos, maps, emoji, stickers, and animated GIFs. Turn any conversation into a free group video call with up to 10 contacts. Call any phone number in the world (and all calls to other Hangouts users are free!). Connect your Google Voice account for phone calling, SMS texting, and voicemail integration. Keep in touch with contacts across Android, iOS, and the web, and sync chats across all your devices. Message contacts anytime, even if they’re offline. -
12
Dialpad Connect
Dialpad
Dialpad Connect is an AI-powered unified communications platform that combines voice, video, and messaging to enhance team collaboration and customer interactions. It features real-time call transcription, automated call summaries, and AI-generated action items to help users stay focused during conversations. The platform integrates seamlessly with popular business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace to streamline workflows. Designed for businesses of all sizes, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA and robust disaster recovery. Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity.Starting Price: $15/user/month -
13
VoIP.ms
VoIP.ms
VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada with over 80,000 customers. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local & toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe.Starting Price: $1.10 month per DID -
14
RingCentral RingEX
RingCentral
RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.Starting Price: $19.99/month/user -
15
Fuze
Fuze
#1 Global Cloud Communication Platform & Collaboration Software for Enterprises. Simplify the complexity of managing your on-premises communications systems with Fuze. Superior voice quality and uptime through unmetered calling to over 110 countries with over 50 carriers, providing an ideal option for enterprises with a wide-range global footprint. With more than 10 years of experience working with customers around the globe, we can provide a roadmap to ensure you get full value out of your Fuze deployment. The all-in-one application that works seamlessly across all locations and devices, giving a comprehensive view of usage, engagement, and productivity across the organization. Modernize your communications with the #1 global cloud platform for unified voice, HD video calling and conferencing, integrated chatting, content sharing, and contact center.Starting Price: $20 per user per month -
16
Zoom Webinars
Zoom Communications
Live virtual events and broadcasting. Broaden your reach with Zoom’s reliable and scalable webinar solution. Host online events with up to 100 interactive video participants. Plans range from 100 to 10,000 view-only attendees. Customize and brand your emails and registration forms. Flexible registration management and multiple integration options for your CRM systems. Simple and intuitive host controls for presenters and interactive capabilities for attendees from desktops, laptops, mobile devices, and conference rooms. Up to 100 live video panelists can share their webcam and interact with the audience. Expand your impact with on-demand or recurring webinars with recording and auto-generated transcripts. Get reports on registrants, attendees, polling, attendee engagement and Q&A for follow up. Broadcast across social channels with Facebook Live and YouTube integrations. Mute/unmute panelists, and promote attendee to panelist.Starting Price: $12.49 per user per month -
17
Phone.com
Phone.com
Voice. Text. Video. Fax. Conferencing. Collaboration. Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.Starting Price: $12.74/month -
18
Genesys Cloud CX
Genesys
Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.Starting Price: $75 per user per month -
19
Vonage Business
Vonage
Vonage Business is a leading cloud communications platform for businesses of all sizes and industries. Vonage Business covers all the communication needs of organizations looking to succeed, offering more than 40 business-critical features, mobility, conferencing, and integration with top cloud applications. Trusted by more than 500,000 business users, Vonage is available in a number of plans and packages that fit various business requirements.Starting Price: $19.99/month/user -
20
8x8
8x8
A single platform that combines cloud phone, video collaboration, team chat, contact center and analytics. Optimize your organization's total cost of ownership by giving each user the exact features needed for the job. Eliminate organizational silos with full analytics and collaboration between contact center agents and functional area experts. Single administration tool for system setup, with user and data management. Combine call, directory, video conferencing, chat and contact center in a single license. Connect your business around the globe with enterprise-grade reliability and quality in the cloud. Schedule, start or join HD video and audio conferences from any device or room with no friction. Easily access your contacts whether they are colleagues on the same account or an external user. Design better customer experiences with an intelligent, collaborative, and reliable solution.Starting Price: $19.99 per month -
21
Yeastar Cloud PBX
Yeastar
Yeastar Cloud PBX is a fully-featured future-ready phone system ideally suited for SMBs. With Linkus UC Clients, you will gain easy access to enhanced call efficiency and remote working agility across any device at your choice. With 100% hosted deployment, there is no upfront hardware cost and the in-house management overheads are reduced to almost nothing. Together with easy to use and full compatibility features, any migration or upgrade to Yeastar’s hosted solution will be as easy as a breeze. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features. -
22
Zello
Zello
Push-to-Talk Mobile App. Talk in real-time to individuals and groups anywhere in the world. Hear messages in real time from all contacts and channels. Focused on one contact or group. Other messages go to History. Don’t want to be interrupted. Messages go to History. Messages go to History and can be replayed up to 7 days later. Zello stores recent and missed messages and alerts on your device. Use the History button, which is on every screen, to retrieve and replay anything, anytime. Send alerts to individuals or groups. Send alerts, with optional text messages attached. Recipients get a sonic or vibrating notification until they respond or clear the alert. Display your most recent messages and alerts from contacts and channels. Tapping on a recent brings up Talk screen.Starting Price: $6.80 per user per month -
23
Sherweb
Sherweb
A secure and reliable solution for your online business. Everything you need to get started. A user-friendly control panel to manage your website. Experienced support technicians. Access to a huge library of pre-configured web apps for your website. With Sherweb as your trusted cloud partner, you’ll be surprised by what you can achieve. Our full-fledged cloud management platform, driven by evolving business needs, empowers IT professionals to leverage agile solutions paired with 5-star service by trusted experts they can count on. We’re born in the cloud – IT folks rest easy knowing our ever-expanding portfolio of innovative products has been hand-picked and pre-vetted, including a selection of proprietary software you won’t find anywhere else. We bring you a mature, powerful platform that doesn’t make you choose between saving time and saving costs. Automate and integrate just about anything, leveraging our cutting-edge APIs.Starting Price: $7.25 per month -
24
Yeastar Linkus UC Softphone
Yeastar
Coordinated with on-premises and cloud PBX, Yeastar Linkus Unified Communications App provides you with easy access to enhanced call efficiency with enterprise-grade telephony features across all devices at your choice, and gives you remote working agility with softphone, instant messaging, presence, file sharing and CRM integration, etc. -
25
CoreNexa
CoreDial
Introducing CoreNexa: A transformative UCaaS platform and business model driving channel success, and delivering rich and comprehensive end-user experiences! CoreNexa improves the productivity and capabilities for all end users with a powerful Unified Communications Client and fully integrated mobile application, a class-leading omni-channel Contact Center and proven administration platform. By exceeding end users’ expectations, CoreNexaTM will empower you to be more successful than ever before while maintaining your core ability to sell, deliver, manage, and invoice. CoreNexaTM grew from a steadfast dedication to providing our Channel Partners with a platform that enables exceptional success in building a strong cloud communications business. After spending more than a decade developing the most competitive model for Partners to sell, deliver, manage, and invoice for cloud communications services, we’re devoting focus to the rich end user experiences your customers expect. -
26
MessageMedia
Sinch
Trusted by over 50,000 clients across the UK, US, Australia, and New Zealand, MessageMedia delivers the industry's leading short message service (SMS) solution. This award-winning SMS marketing software helps organizations of all types and sizes to improve operational efficiencies, enhance customer engagement, and boost revenue stream through the power of mobile messaging. MessageMedia offers a robust set of mobile messaging tools and functionalities that include promotions and marketing, alerts and notifications, appointment reminders, rostering, billing and payments, and more.Starting Price: $49.00/month (USD) -
27
2600Hz
2600Hz
An unrivaled UCaaS solution designed to empower Service Provider success. Differentiate your brand and offering in the market with a completely customizable, white label solution. KAZOO is 2600Hz's turnkey UC platform, offering the flexibility you need to provide a superior communication experience. Give your customers a communication solution that will make them successful. 300+ APIs enable you to customize a solution to help your customers do business better. White label your solution to build and maintain your brand recognition in the market. Low upfront costs let you get started quicker and stay cost competitive. Reliability and geo-redundancy ensures your customers are always online. Mobile ready lets your customers get business done when and where they need to. KAZOO is a multi-tenant platform and gives you the ability to open your sales channels. Bring on resellers, go direct, or have an agent model.Starting Price: $3.50/month -
28
DialPhone
DialPhone
DialPhone is an AI-powered Unified Communications (UCaaS) and Contact Center (CCaaS) platform that helps businesses manage customer and team communications from a single cloud-based solution. The platform combines business calling, SMS messaging, video meetings, team chat, AI receptionist, intelligent IVR, call routing, call recording, analytics, and contact center capabilities. Businesses can improve customer experience, reduce missed calls, streamline workflows, and increase team productivity through AI-powered automation and cloud communications. DialPhone is designed for small businesses, growing companies, and enterprises that need a modern business phone system with advanced communication tools. The platform supports customer support, sales, remote teams, and business operations while providing enterprise-grade reliability, scalability, and security.Starting Price: $24/month/user -
29
Fusion Connect
Fusion Connect
Connect your entire business with one call. Fusion Connect is your Managed Services Provider tailoring business internet solutions for your SD-WAN, business VoIP, unified communications (UCaaS), internet access, secure networking, and more. Fusion Connect's Business VoIP also features Internet-based faxing, SIP trunking, softphone, and auto attendant functions. Compatible with Windows and Mac, as well as device independent.Starting Price: $19.95/month/user -
30
FluentStream
FluentStream
Do you want a business phone service that works without costing a fortune in setup or monthly fees? Wouldn't it be nice to focus on your customers instead of spending hours on hold with your provider every time you want to make a small change? Welcome to FluentStream! We're committed to being the easiest business communication system to do business with. We offer no-contract plans with 24/7 client success for every account. Not only will we hold your hand throughout the entire onboarding process, but we'll do everything on your behalf (including the hassle of calling your internet provider). We know how complicated phone setup can be, and we're more than happy to do the heavy lifting so you don't have to. It's all part of being the easiest business to do business with.Starting Price: $20.00/month/user
