Best Telephony Software in the UK - Page 6
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Compare the Top Telephony Software in the UK as of November 2026 - Page 6
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1
Diabolocom
Diabolocom
For 20+ years, Diabolocom has redefined customer engagement. Our cloud-based Contact Center as a Service (CCaaS), powered by our proprietary generative AI, provides the smart automation, reachability, and insights today’s customer service and sales teams need. From real-time transcription and satisfaction analysis to next-best-action recommendations, our AI Assistant seamlessly supports each customer interaction for faster resolutions. Diabolocom combines native AI for CX with telecom services to deliver a unique, hyper-customized telephony experience. By automating routine tasks, your teams focus on what truly matters—driving customer loyalty and growth. We integrate smoothly with CRMs like Salesforce, Oracle, and Microsoft, giving teams full visibility to fuel business growth. Industry leaders like Mitsubishi Electric, Nikon, and Brinks trust Diabolocom for customer experiences that stand out. -
2
Call Simplified
Priority Reply Networks
Call Simplified is a mobile device app that helps healthcare providers respond to urgent after hours patient messages in a more effective and safe manner. Traditional "On-Call" services for physicians are inefficient, expensive, and out-dated. Call Simplified solves these problems and is the most accurate, convenient, and HIPAA-compliant way to manage call. Reduce the effort of taking call and increase convenience for your patients using modern web enabled services. Our secure iOS and Android App ensures patient messages reach the on-call Provider and prioritizes the most urgent requests. Providers can document and respond to patients—often without making a single call. Let us improve your after-hours life! Take Call without leaving your family, dinner or a movie. No more multiple calls to complete a single request. Collect and verify required patient information with convenient online forms or telephone prompts.Starting Price: $100 per month -
3
Ringover
Ringover
ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!Starting Price: $44.00/month/user -
4
SnapCall
seampl
Use video chat to connect with online leads and increase sales performance — whether it’s Online Shopping, B2B Sales, or Consulting Business. Reproduce the world-famous Live Video Shopping experience, and provide immersive Product Demo. Initiate Online Consultations without leaving the chat conversation. You no longer need to use a third-party video service provider, the video communication takes place directly without leaving the chat. Regardless of your screen sharing needs (presentation display, technical support), the entire experience happens in a single click and inside chat with the client. All agents can instantly playback their call records immediately after the call is ended. Find all your recordings in our embedded dashboard, even weeks after the call ends. Initiate a live video call within the chat with your client. Enhance collaboration by enabling screen sharing.Starting Price: $29 per month -
5
Circle Loop
Circle Loop
Modern-day business communications that you can set up within a matter of minutes! Professional business numbers, features and calling in a powerful desktop application. Everything you expect from a business phone system and more! Call recording, voicemail transcription, team and menu structures in a powerful desktop application. Seamlessly integrate CircleLoop with the other tools you use every day! Sync contacts, log activity and increase productivity. Whether you’re an investment bank, a financial advisor or a financial services provider, a powerful communication tool can make the difference between success and failure. That’s where CircleLoop comes in. With many making the shift to working remotely, and that shift looking likely to be permanent for many, it’s important that your teams are still complying with their recording obligations, and CircleLoop can help.Starting Price: 6.55 per month -
6
VirtualGlobalPhone
VIGIL
Be it Start up, Entrepreneur, Traveler, or work-from-home consultant VirtualGlobalPhone have you covered with more ways to stay in touch than ever before. A DID, also known as Virtual Number, is a telephone number without a directly associated telephone line. Numbers are programmed to forward incoming calls to VoIP. Integrate with your Unified Communication System and contact center platforms around the globe - from Zoho CRM to the sales force, to 3CX iPhone. Create an instant local presence in the exact locations you need it, straight from the cloud. Engage your audience on their terms in 7,500+ locations, from South Africa to Singapore and everywhere in between. Make yourself heard loud and clear with a presence in 60+ high-value markets. That's 93% of the global economy just a phone call away. With our affordable Toll-Free Phone Numbers you can provide customers and colleagues with free calling routes to your business from all of the world's most economically active markets.Starting Price: $3.95 per month -
7
CompletePBX 5 IP PBX
Xorcom
Virtual IP PBX (Private Branch Exchange) or Phone System Appliance – CompletePBX is the heart of Xorcom hardware and software phone systems. Built on top of the solid Linux and Asterisk platforms, it’s built for stability and performance. CompletePBX was designed from the ground up to combine ease of use, advanced features and security at every level. Download free, fully functional CompletePBX 5 VM – evaluation virtual machine now! Check out our FREE online certification training course that will take you step by step through all the basics of CompletePBX system. Save a lot of time and effort by trying to go at it alone. Let us help you get there faster. -
8
Telavox
Telavox
Collaborate with colleagues. Engage with customers. Any channel. Any device. Anywhere. Telephony, PBX, messaging, meetings, and contact center in one simple platform. Reach out and engage with customers and colleagues. Empower your workforce with the right tools. One app for both customer engagement and collaboration with colleagues. Agents can work remotely without compromising a great customer experience. Get work done with one simple app for calling, messaging and meetings. Avoid distractions and collaborate in real-time. Use smart features to let colleagues know when you're available, and when you're not. Stay connected, stay productive. Fixed and mobile telephony, and PBX. All your voice communication needs in one place. Any device, any platform. Regardless of where a call happens - over cellular, PSTN or the internet - the experience and features are the same. -
9
Voiso
Voiso
Voiso is an advanced cloud-based contact center solution, allowing to easily start, scale, and run your contact center while improving business metrics and customer experience. A complete set of contact center capabilities includes local calling experience, smart auto-dialers, AI-powered speech recognition, agent management features, omnichannel support, answering machine detectiion, and much more. By combining it with ready-to-use integrations with major CRM and helpdesk systems, Voiso helps scale your communications, reach your customers even in the most regulated countries, and grow your business globally.Starting Price: $49 per user per month -
10
JOONTO
Joonto
Say bye-bye to your office phone system. Today the office phone system has become a glorified phone forwarding machine, sending office line calls directly to user’s mobile phones. So this begs the question: why do we still have office phones and company phone lines? JOONTO approaches the entire virtual phone platform uniquely. Rather than creating third-party apps that are clunky and rarely used by reps in the field, JOONTO brings the power of every office business phone system feature directly to your users’ native mobile phone dialer and text message application. JOONTO literally converts all the mobile phones used by your employees and mobile workforce to a fully-functional, scalable office phone solution; without clunky apps or dialers! Whether you’re traveling, a road warrior, or simply telecommuting; JOONTO allows users to utilize their mobile devices as their primary office line without compromising the functionality found in each phone’s built-in native phone dialer.Starting Price: $4.99 per user per month -
11
NumberDock
NumberDock
Keep your landline number with NumberDock. Store your number or forward calls to any cell phone without paying your old provider. Store your number for safekeeping. Forward all inbound calls to any cell phone number. Keep your number without buying a new phone. Dock your number, or forward all inbound calls to the cell phone you already use. Simply the smartest way to keep your number. Cheaper than your current bill, we are proud to offer 100% USA-based customer support. Open 7 days a week via email, and regular business hours for over-the-phone support. Our industry-leading pricing is designed to maximize your savings. No more overpaying for your landline. There are over 40 million active landline numbers in the United States. Every year thousands of numbers are lost when home and business owners move or switch carriers. Now you can keep your number with NumberDock. Once your number is docked, you can choose to forward all inbound calls to any cell phone number.Starting Price: $2 per month -
12
KeepCalling
KeepCalling
Pay only for the minutes you use. No hidden charges or other fees. You will be charged for your calls by 1 minute rounding. Your Voice Credit never expires as long as your account is active. Great call quality guaranteed by the latest telecom technologies. Works from any phone. No internet needed. Access numbers in more than 35 countries. Place your calls easier! Add the phone number you call FROM. Use format, country code + number. Skip dialing the entire number. Assign your favorite number to a phone digit. Press the key to connect faster! Turn OFF this feature to skip the balance and minutes messages when you make a call. Activate Auto Recharge and every time your balance drops below $5 we'll recharge your PIN with the amount specified. With over 10 years of experience, we deliver security and reliability. We guarantee 100% satisfaction for every transaction. New customers join every 2 minutes.Starting Price: ¢0.7 per minute -
13
netTALK
netTALK Connect
netTALK offers business wireless, business PBX, and residential phone service options. Business Wireless: Make your business more productive. Add 4G LTE service to your netTALK PBX account and stay in touch with co-workers worldwide. Keep your business expenses in check. Sign up now for best prices. Unlimited international talk & text within the US, Canada & Puerto Rico. Unlimited music & video streaming without using your data. Business PBX: Cloud-Based PBX Borderless Business Phone System. Team members worldwide, connecting locally with US or Canada numbers. Enjoy big business features at small business prices. DIY configuration with online support. No IT professional required. Take your business phone with you using the PBX App. Residential VoIP: Crystal clear and reliable calls on our new IP Network.Starting Price: $10 per month -
14
A2Billing
A2Billing
A2Billing is a class 4 and class 5 softswitch with inline billing, designed for providing residential, business and wholesale VoIP services, calling cards, call-back and telephone number resale backed by our professional support services. A2Billing is free and open source software for Asterisk, providing telecoms customer management including admin, agent, customer and online signup pages, with flexible inline rating and billing of calls and services in realtime. -
15
FusionPBX
FusionPBX
FusionPBX can be used as a highly available single or domain-based multi-tenant PBX, carrier-grade switch, call center server, fax server, voip server, voicemail server, conference server, voice application server, appliance framework and more. FreeSWITCH™ is a highly scalable, multi-threaded, multi-platform communication platform. It provides unlimited extensions, voicemail-to-email, music on hold, call parking, call center, call queues, phone provisioning and many other features. It provides the functionality your business needs and brings corporate-level phone system features to small, medium and large businesses. A large amount of time has been used to fix bugs and tighten security and improve the code. There is also progress being made on the future release. We have made a good amount of progress and the master branch is far ahead of the current release in many ways. We are working diligently to finish the last changes that we feel are needed for this coming release.Starting Price: $100 per month -
16
HGS Agent X
Hinduja Global Solutions
Streamline your agent workflow while enhancing agent and customer interactions by providing a simplified customer 360° view. Help agents resolve issues faster and reduce hold time with our AI-powered agent assist. Eliminate repetition with our contact center automation and smart actions. Troubleshoot and share screens with Smart consult collaboration. Know how customers feel in real-time with Customer sentiment. Improve response time and reduce multiple screens with a single, unified tool. Monitor service levels and assess performance with quick-access KPI, training, and feedback data. Enable pattern spotting, training enhancements, productivity improvements, and informed decision-making by integrating multiple data sources. Monitor built-in quality assurance dashboards designed to improve agents, teams, and organizations.Starting Price: $119 per user per month -
17
Thrio
Thrio
Whatever the size or shape of your enterprise, however many agents you have, whether it’s customer service, sales, or care you provide, our cloud contact center platform helps you stay at the heart of the conversation. A sales and customer care world where agents are happier and infinitely more productive. Where every single customer leaves satisfied and intent on returning. Where every service provider and enterprise has access to sophisticated cloud technology that’s neither hard to use, nor painful to upgrade. A platform architected specifically to reduce cost, vendor hassles, and integration headaches. Tech that’s flexible enough to be used exactly how you need. With an eye towards minimal downtime. Thrio handles inbound and outbound voice, SMS, chat, email, and social interactions. Our unified routing engine brings together these channels within a powerful native workflow automation framework. It’s hybrid communication at its finest.Starting Price: $89 per month -
18
CalLite CRM
CalLite CRM
The CRM provides unlimited functionality to satisfy all production processes for every type of company; it is a management system that streamlines procedures, reduces times and automates workflows and information processing; in short, it is a complete, simple and intuitive software. CalLite CRM is a software specifically created to automate the management and activity of teleselling, telemarketing, appointments, surveys, market research, direct sales of products, debt collection, inbound, help desk, uploading and management of documents, electronic signature/OTP and so on. It is certainly the most complete CRM on the market and is currently used by over 160 companies around the world.Starting Price: €10 per station per month -
19
DialerHQ
DialerHQ
DialerHQ is a cloud phone system designed to streamline and enhance your calling experience. DialerHQ offers a comprehensive solution with a range of advanced features for enterprise businesses. DialerHQ has a user-friendly interface. From making outgoing calls to organizing your contacts, things are integrated for maximum efficiency. It has standout business phone system features like call management, call forwarding, voicemail transcription, call recording options, and many more. DialerHQ empowers users to handle calls on their terms. Its robust analytics feature provides valuable insights. It helps to make better decisions and optimize communication strategies. With the conference calling and screen-sharing functionalities, teams can collaborate in real time, regardless of their physical location. It helps to increase productivity and teamwork. DialerHQ virtual phone system takes care of customer's data and provides security and privacy. -
20
Hostcomm
Hostcomm
Hostcomm is a hybrid intelligence customer service platform that combines AI and human agents to deliver efficient, personalized support. It automates routine interactions while maintaining quality, helping businesses reduce costs and expand their reach globally. The platform features multi-modal AI agents and remote visual assistance, enabling instant problem resolution without travel. Hostcomm’s WebRTC client offers secure, app-free voice, video, and chat across any device. Its advanced AI remembers customer preferences and past interactions to create natural, hyper-personalized conversations. With easy integration through modern APIs, Hostcomm helps companies scale faster and improve customer experience.Starting Price: £45/month -
21
pascom ONE
pascom GmbH
pascom ONE is a cloud-based, all-in-one phone system solution that is designed to help companies upgrade their business communications by combining all your voice, chat, video and virtual fax into a single solution. pascom's Desktop and Softphone apps ensure that no matter where you work, in the office, in Home Office or on the go, you can stay connected with colleagues and customers from anywhere. By providing unified access to all your contacts, chats, team messaging and web meeting channels, pascom ONE is more than just a cloud phone system, it is the heart beat of all your essential everyday business communications.Starting Price: €8.90/concurrent user/month -
22
Axialys
Axialys
Axialys provides a professional CCaaS (Contact Center as a Service) platform designed for sales and customer service teams. Built on a proprietary cloud infrastructure, the solution centralizes voice communications within business workflows. Core Capabilities: - Native CRM Integrations: Deep CTI connectors for Salesforce, Zendesk, and HubSpot, featuring click-to-call, automated call logging, and screen pops. - Generative AI Integration: AI-driven tools for automated call transcription, multi-language summaries, and intelligent IVR routing. - Carrier-Grade Infrastructure: A robust WebRTC-based system ensuring high-availability, browser-based calling, and professional voice quality. - Operational Intelligence: Real-time supervision dashboards and advanced analytics to monitor KPIs such as SLA and pick-up rates. - French Identity, Global Support: Based in France, Axialys supports companies in managing their customer service operations both locally and internationally. -
23
CallFlow
ALERTSIO LLC
CallFlow is an enterprise toll-free number provider and call forwarding portal built for businesses that can't afford to miss a call. Route inbound calls intelligently across buyers and campaigns using weighted distribution, priority failover, and concurrent call caps — all configurable without touching a single line of code. Monitor live traffic in real time with a built-in call dashboard, and bill clients per-second using a transparent wallet system with full transaction history. Recharge balances, set custom per-minute rates, and let the platform handle the math automatically. Features include a multi-layer IVR with text-to-speech, spam shield with STIR/SHAKEN support, live call transfer between agents, hold with music, campaign management, call recordings, and detailed reporting with CSV export. Multi-user access with granular role permissions means your whole team can work without stepping on each other. Built on FreeSWITCH and backed by enterprise SIP providers. No telecStarting Price: $20/month -
24
Noda Contact Center
Noda Interaction Platforms
Noda Contact Center is an all-in-one IP solution that caters numerous companies in different industries like Jaguar Landrover, Inter RAO, MTS, and more. Noda Contact Center features and all-in-one solution for inbound ACD, Outbound, Quality management, IVR, Reporting, Agent Scripting, and more. Noda Contact Center can handle a heavy flow of phone calls with a guaranteed fault tolerance of 99.99%. -
25
Knowlarity
Knowlarity Communications Pvt. Ltd.
AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions. -
26
StandardFacile
BJT Partners
Choose from more than 150,000 numbers your favorite number and use it immediately to receive calls from your customers, prospects, suppliers... or keep your existing number with portability. Receive and make your calls from your usual fixed and mobile phones, or those of your employees. There is nothing to install. You can, at any time, add or modify telephones without any limit. Immediately have functionalities allowing you to manage your calls professionally: management of queues and putting on hold, taking simultaneous calls, call transfer and never miss a customer again. Receive all your customer calls by e-mail and find them on your web interface or on your smartphone app. Number billed at the local France Telecom rate. All your correspondents will be able to reach you at the price of 5 centimes per minute, that is to say the price of a call made in their locality. These calls are not included in mobile plans.Starting Price: $10 per user per month -
27
SmartAction
SmartAction
SmartAction brings together best-of-breed technologies and services to deliver conversational AI as a fully managed experience. With more than 100 customer deployments, we know a thing or two about automating conversations that drive engagement and resolution. Why trust your CX to anything less? Building and managing a virtual agent has never been so easy — because we do it all for you. From the conversation design, implementation, and continuous optimization, the SmartAction CX team supports you at every step in the conversational AI journey. Because every customer interaction is different, SmartAction tailors its natural language understanding (NLU) system question by question, to achieve the highest accuracy possible. This approach enables our intelligent virtual agents to perform on par and sometimes even better than live agents. -
28
SureVoIP
SureVoIP
SureVoIP provides UK and International VoIP numbers that are perfect for business start-ups, call centers, sole traders and home-based working professionals. Try full-fledged VoIP Products & Services from SureVoIP; an award-winning UK VoIP provider of fully managed hosted business IP phone systems & solutions. Recommended IP phones, VoIP Equipment and Connectivity Hardware for use with SureVoIP VoIP and internet services for business and enterprise. VoIP is no longer a new technology. It's not difficult, but the benefits are huge. All you need are IP phones and an internet connection. We do the rest. Whether you have existing equipment or nothing, SureVoIP® can help. We use the highest quality connections to give you the best service. You will feel like your customer is next door to you. It's that good. You can also feel safe if using our hosted VoIP, as all calls and chats are encrypted and secure from eavesdroppers. -
29
Call2World
Call2World
Call2World was born with the idea of bringing telecommunications closer to our customers. Connectivity is a young operator with a different philosophy based on customer service. Our mission is to make the difficult easy, offering complementary and exclusive services, to become the operator to recommend. At Unique we have developed software that allows our business customers to save an average of 28% (real data from the last year) without changing operator. We manage more than 7,500 lines and we strive so that your company can focus on its business, since telecommunications are a means and not an end in itself. Our more than 20 years of experience in the sector have allowed us to develop software and a work methodology that translates into savings, quality and customization for our clients. If you want to know how we can help you save on your company's telephone bill and manage telecommunications more efficiently, visit our page.Starting Price: $11 per month -
30
Inclarity
Inclarity
Seamlessly integrated business communications is the life-blood of your company. The right solution can efficiently manage all employees and customer communications from anywhere, anytime, on any device. The pandemic highlighted the importance of face-to-face connections for team collaboration; we enable you pull diverse and sporadic team meetings together immediately to communicate effectively. Ensure a higher level of business interaction throughout your local, national or globally-dispersed workforce. No matter where your teams are located they can access the same secure integrated communication services. We've integrated our comms services with Microsoft Teams bringing the productivity benefits of having all your communication tools in one place. Managing one software platform instead of separate collaboration, communication and phone tools with Inclarity's services.
