SnapCall

The urLive cloud service makes it easy for your customers to make live, high-definition video calls to your team. A single click on an endlessly reusable URL that can be shared anywhere – known as an Infinity Link™ – instantly starts a secure, private call with your designated team. No download, install, account creation, or password required. Unlike teleconferencing services, urLive allows your team to answer multiple, simultaneous inbound video calls from the same link. Calls are automatically routed and queued to your staff or even specific individuals based on a set of rules, such as expertise, skills, and availability. Once a call is answered it can be manually routed and shared through Attended Call Transfer. The service includes an option for customers to schedule calls. urLive is a no-code deployment service. It is configured, managed, and supported through a straightforward web portal. Strengthen engagement with customer-initiated live video calls.

Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with: Interactive product tours & walkthroughs for guiding users step by step Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support Onboarding checklists for showing users progress of their onboarding journey Announcements for publishing important news directly in your application Feedback widget to make it easy for users to report bugs and share ideas Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget Knowledge base for allowing users to solve problems without having to contact your support Custom events for triggering flows based on user behavior Segmentation for tailoring experiences to personas Analytics to understand user behavior