Audience

Enterprises, Service Providers, and Channel Partners

About Bria

Bria is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath.

Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions.

Need more collaboration features? Bria Teams and Bria Enterprise include team messaging, screen sharing, and HD video conferencing with up to 200 participants! Easily talk, chat, meet, and share on any device in one efficient app that syncs calling and messaging history across devices so you're always in the loop. Check out counterpath.com for more details!

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Pricing

Starting Price:
$2.95/user/month
Pricing Details:
Bria Solo $2.95/user/month on annual plan
Bria Teams $4.95/user/month on annual plan
Bria Teams Pro $9.95/user/month on annual plan
Bria Enterprise - contact for quote
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Bria offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews for Bria Write a Review

Company Information

CounterPath
Founded: 2002
Canada
www.counterpath.com

Videos and Screen Captures

Bria Dashboard for All Devices

Bria Dashboard for All Devices

Bria Dashboard for All Devices Bria for Android Bria for iOS Bria Instant Messaging Bria Calling Functionality
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Live Online
Support
Online

Bria Frequently Asked Questions

Q: What kinds of users and organization types does Bria work with?
Bria works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Bria support in their product?
Bria supports these languages: Chinese (Mandarin), Dutch, English, French, German, Japanese, Korean, Portuguese, and Spanish.
Q: What kind of support options does Bria offer?
Bria offers support via online.
Q: What other applications or services does Bria integrate with?
Bria integrates with: ACCOUNTS, Halo Health Platform, Microsoft Outlook, Salesforce, Skype, and YetiForce CRM.
Q: Does Bria have an API?
Yes, Bria has an API.
Q: Does Bria have a mobile app?
Yes, Bria has a mobile app for Android, iPhone, and iPad.
Q: What type of training does Bria provide?
Bria provides training in the form of live online.
Q: Does Bria offer a free trial?
Yes, Bria offers a free trial.
Q: How much does Bria cost?
Pricing for Bria starts at $2.95/user/month.

Bria Product Features

Business VoIP

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported
IVR / Voice Recognition Not Supported
Ring Groups Not Supported

Call Center

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Escalation Management Supported
Inbound Call Center Supported
Outbound Call Center Supported
Real-time Chat Supported
Reporting/Analytics Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported

Telephony

Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
VoIP Supported
Voice & Data Integration Supported
Auto-Dialer Not Supported
IVR / Voice Recognition Not Supported
Inbound Reporting Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported

Bria Verified User Reviews

Write a Review
  • Eoin G.
    Owner/Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Bria simplifies provisioning and unifies communication"

    5 out of 5 stars Posted 2020-06-18

    Pros: Their Windows client is one of the best SIP solutions I've used (and I've used/tried at least a dozen). The best aspect as the uniform provisioning for users. One login gives the user access to all their SIP accounts on different devices. With a mobile or home bases workforce it simplifies connectivity.

    Cons: I'd love to see speed dial buttons and I'd like to see an ability to dial dtmf tones while in a call by pasting them rather than by typing them. I'd like to see an easier way to bring the Bria Client "to the front" with one button.

    Overall: Bria's mother company built X-lite a powerful feature rich SIP client. They have taken SIP/VOIP telephony to the next level with their unified login/provisioning system and group connectivity.

    Read More...
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