Audience
Store associates in search of a platform to deliver personalized and convenient experiences for customers
About Salesfloor
Using our mobile clienteling platform, retail associates are able to connect with customers in store, continue to sell to them online, and generate additional commission. Customers get more personalized shopping experiences and retailers increase their online conversion rates, average order values, and see a drop in return rates. Salesfloor is an award winning platform that combines clienteling, virtual selling and mobile point of sale tools. Store associates use Salesfloor to deliver personalized and convenient experiences for customers on any channel through live chat, video calling, e-mail, SMS and more. Customers connect with a local store associate in real-time through video, live chat, e-mail, SMS and appointment requests (virtual or in-store). Associates sell virtually through multiple channels and sales are attributed to the appropriate associate or store. Empower associates to serve customers in a personalized way across all channels and develop more meaningful relationships.
Other Popular Alternatives & Related Software
Red Ant
Red Ant's RetailOS is a clienteling platform designed to enhance omnichannel retail experiences. It offers a suite of applications, including clienteling, assisted sales, omnichannel POS, actionable analytics, and machine learning, all aimed at delivering seamless customer journeys. The Clienteling app provides store associates with comprehensive customer insights, such as purchase history, wish lists, sizing, preferences, and communications, enabling personalized service both in-store and remotely. Assisted Sales equips associates with real-time access to the full product catalog, facilitating informed recommendations and efficient sales processes. Omnichannel POS allows for flexible transactions across various channels, ensuring a consistent checkout experience. Actionable Analytics offers real-time data and insights for effective store management, while SellSmart Machine Learning leverages cognitive technology to transform business operations.
Learn more
Immerss Live Commerce
Immerss Live Commerce is a unified live-commerce platform designed to transform online shopping into interactive, human-led experiences. The platform enables brands and retailers to run live shopping events, support 1-on-1 virtual co-shopping sessions, and engage customers via AI-powered chat agents, all integrated directly into their website. It provides shoppable video streams, real-time chat during events, and recorded shoppable content, allowing viewers to buy products while watching or interacting. The platform claims that live chat sessions convert at around 28% compared with traditional 2% through standard online checkout flows. It supports sales conversions, lifts average order value, and reduces return rates by creating a guided, immersive shopping experience. The system also offers ‘outbound clienteling’ features for proactive outreach, gives digital associates tools to engage with shoppers in real time, and enables full sales-tracking and analytics for live sessions.
Learn more
Systum
Become a world-class business through a single operating platform. Systum helps you to manage inventory, operations, sales and customer service all from a single software application. Then, use the power of business intelligence that comes from real-time customer data to transform your growing wholesale distribution business into a highly-profitable enterprise.
Learn more
Mercaux
Offer superior customer experiences in-store and online, improve staff productivity, generate more sales and unlock the in-store data black box with Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture gives you the freedom to decide how you transform your stores, the flexibility to work with the systems of your choice, and the agility to do it quickly. Give your customers fluid, flexible and fast Checkout compared to legacy monolithic POS. Complete end-to-end platform, from Assisted Selling and Clienteling through to Remote Selling via WhatsApp and Universal Basket creation. In-store Self-Service Solutions with Basket Transfer & Checkout Capabilities, and Remote 121 Conversations directly with Store Associates. Customer Behaviour Data from First Touch, through to Basket Creation and Final Transaction, Sales Associate Activity and Product Funnel Interest.
Learn more
Company Information
Salesfloor
Founded: 2013
United States
salesfloor.net
Videos and Screen Captures
Other Useful Business Software
MongoDB Atlas runs apps anywhere
MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Salesfloor Frequently Asked Questions
Salesfloor Product Features
Customer Experience
Dashboard
Multi-Channel Collection
Action Management
Analytics
Customer Segmentation
Feedback Management
Knowledge Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Multi-Channel eCommerce
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Catalog Management
Channel Management
Data Synchronization
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Retail Management
CRM
Commission Management
Email Marketing
Loyalty Program
Multi-Location
Order Management
Reporting/Analytics
Employee Management
Mail Order
Merchandise Management
Purchase Order Management
Returns Management
eCommerce
Sales Enablement
Contact Management
Content Management
Lead Management
Meeting Management
Collaboration
Document Management
Goals / Quota Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
