Audience
Store associates in search of a platform to deliver personalized and convenient experiences for customers
About Salesfloor
Using our mobile clienteling platform, retail associates are able to connect with customers in store, continue to sell to them online, and generate additional commission. Customers get more personalized shopping experiences and retailers increase their online conversion rates, average order values, and see a drop in return rates. Salesfloor is an award winning platform that combines clienteling, virtual selling and mobile point of sale tools. Store associates use Salesfloor to deliver personalized and convenient experiences for customers on any channel through live chat, video calling, e-mail, SMS and more. Customers connect with a local store associate in real-time through video, live chat, e-mail, SMS and appointment requests (virtual or in-store). Associates sell virtually through multiple channels and sales are attributed to the appropriate associate or store. Empower associates to serve customers in a personalized way across all channels and develop more meaningful relationships.
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Company Information
Salesfloor
Founded: 2013
United States
salesfloor.net
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Salesfloor Frequently Asked Questions
Salesfloor Product Features
Customer Experience
Dashboard
Supported
Multi-Channel Collection
Supported
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Multi-Channel eCommerce
Email Marketing
Supported
Inventory Management
Supported
Marketplace Integration
Supported
Mobile Commerce
Supported
Order Management
Supported
Catalog Management
Not Supported
Channel Management
Not Supported
Data Synchronization
Not Supported
Promotions Management
Not Supported
Returns Management
Not Supported
SEO Management
Not Supported
Shopping Cart
Not Supported
Social Commerce
Not Supported
Retail Management
CRM
Supported
Commission Management
Supported
Email Marketing
Supported
Loyalty Program
Supported
Multi-Location
Supported
Order Management
Supported
Reporting/Analytics
Supported
Employee Management
Not Supported
Mail Order
Not Supported
Merchandise Management
Not Supported
Purchase Order Management
Not Supported
Returns Management
Not Supported
eCommerce
Not Supported
Sales Enablement
Contact Management
Supported
Content Management
Supported
Lead Management
Supported
Meeting Management
Supported
Collaboration
Not Supported
Document Management
Not Supported
Goals / Quota Management
Not Supported
Performance Management
Not Supported
Presentation Management
Not Supported
Proposal Management
Not Supported
Territory Management
Not Supported
Training Management
Not Supported
