Salesfloor vs. Shopgate Comparison


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About Using our mobile clienteling platform, retail associates are able to connect with customers in store, continue to sell to them online, and generate additional commission. Customers get more personalized shopping experiences and retailers increase their online conversion rates, average order values, and see a drop in return rates. Salesfloor is an award winning platform that combines clienteling, virtual selling and mobile point of sale tools. Store associates use Salesfloor to deliver personalized and convenient experiences for customers on any channel through live chat, video calling, e-mail, SMS and more. Customers connect with a local store associate in real-time through video, live chat, e-mail, SMS and appointment requests (virtual or in-store). Associates sell virtually through multiple channels and sales are attributed to the appropriate associate or store. Empower associates to serve customers in a personalized way across all channels and develop more meaningful relationships.	About Launch buy online, pick up curbside or in-store with a done-for-you contactless solution. Drive traffic, lift revenue, and create the ultimate customer experience with the power of a mobile shopping app, clienteling, and omnichannel fulfillment—all built to integrate into your eCommerce platform or OMS. Reach your customers where they are with the level of personalization that they crave. Grab their attention with targeted push notifications informed by their interests and encourage foot traffic with the power of geofencing. Add the convenience consumers now expect with features like one-touch payments, barcode and QR scanners, and the option to buy in-app and pick up in-store. Personalize your brand experience by giving associates access to complete consumer profiles and omnichannel shopping history. Enable upsell and cross-sell opportunities by allowing associates to leverage real-time inventory and create mixed cart transactions to sell products from both in-store and online.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Store associates in search of a platform to deliver personalized and convenient experiences for customers	Audience Customer-centric retailers looking for effective omnichannel commerce solutions
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Salesfloor Founded: 2013 United States salesfloor.net	Company Information Shopgate Founded: 2009 United States shopgate.com
Alternatives Concierge by Mad Mobile Mad Mobile	Alternatives IBM Sterling Store Engagement IBM
Red Ant	Salesfloor
Mercaux	Concierge by Mad Mobile Mad Mobile
Immerss Live Commerce Immerss	SoCloz
Shopgate View All	Tecsys Omni™ Order Management Tecsys View All
Categories Clienteling Supported Customer Experience Supported Multi-Channel eCommerce Supported Retail Management Supported Sales Enablement Supported	Categories Customer Loyalty Supported eCommerce Supported Multi-Channel eCommerce Supported Upsell & Cross-Sell Supported
Multi-Channel eCommerce Features Catalog Management Not Supported Channel Management Not Supported Data Synchronization Not Supported Email Marketing Supported Inventory Management Supported Marketplace Integration Supported Mobile Commerce Supported Order Management Supported Promotions Management Not Supported Returns Management Not Supported SEO Management Not Supported Shopping Cart Not Supported Social Commerce Not Supported Show More Features Customer Experience Features Action Management Not Supported Analytics Not Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Not Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Not Supported Retail Management Features Commission Management Supported CRM Supported eCommerce Not Supported Email Marketing Supported Employee Management Not Supported Loyalty Program Supported Mail Order Not Supported Merchandise Management Not Supported Multi-Location Supported Order Management Supported Purchase Order Management Not Supported Reporting/Analytics Supported Returns Management Not Supported Sales Enablement Features Collaboration Not Supported Contact Management Supported Content Management Supported Document Management Not Supported Goals / Quota Management Not Supported Lead Management Supported Meeting Management Supported Performance Management Not Supported Presentation Management Not Supported Proposal Management Not Supported Territory Management Not Supported Training Management Not Supported	Multi-Channel eCommerce Features Catalog Management Not Supported Channel Management Not Supported Data Synchronization Not Supported Email Marketing Not Supported Inventory Management Not Supported Marketplace Integration Not Supported Mobile Commerce Supported Order Management Not Supported Promotions Management Not Supported Returns Management Not Supported SEO Management Not Supported Shopping Cart Not Supported Social Commerce Not Supported Show More Features eCommerce Features Catalog Management Not Supported Channel Management Not Supported CRM Not Supported Customer Accounts Not Supported Data Security Not Supported Email Marketing Not Supported Inventory Management Not Supported Kitting Not Supported Loyalty Program Not Supported Mobile Access Supported Multi-Store Management Not Supported Order Management Not Supported Product Configurator Not Supported Promotions Management Not Supported Returns Management Not Supported Reviews Management Not Supported SEO Management Not Supported Shopping Cart Not Supported Templates Not Supported
Integrations Shopify Supported AmeriCommerce Not Supported BigCommerce Not Supported Canopy Supported DemoUp Cliplister Not Supported Google Analytics Not Supported Magento Not Supported OpenCart Not Supported PayPal Not Supported PlotProjects Not Supported SAP Cloud Platform Supported Saferpay Not Supported Salesforce Agentforce Commerce Supported SendGrid Supported ShipCalm Not Supported Stylitics Supported Volusion Not Supported Workspace ONE Supported Zebra SmartCount Supported xt:Commerce Not Supported Show More Integrations View All 14 Integrations	Integrations Shopify Supported AmeriCommerce Supported BigCommerce Supported Canopy Not Supported DemoUp Cliplister Supported Google Analytics Supported Magento Supported OpenCart Supported PayPal Supported PlotProjects Supported SAP Cloud Platform Not Supported Saferpay Supported Salesforce Agentforce Commerce Not Supported SendGrid Not Supported ShipCalm Supported Stylitics Not Supported Volusion Supported Workspace ONE Not Supported Zebra SmartCount Not Supported xt:Commerce Supported Show More Integrations View All 35 Integrations
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