Audience
Customer-centric retailers looking for effective omnichannel commerce solutions
About Shopgate
Launch buy online, pick up curbside or in-store with a done-for-you contactless solution. Drive traffic, lift revenue, and create the ultimate customer experience with the power of a mobile shopping app, clienteling, and omnichannel fulfillment—all built to integrate into your eCommerce platform or OMS. Reach your customers where they are with the level of personalization that they crave. Grab their attention with targeted push notifications informed by their interests and encourage foot traffic with the power of geofencing. Add the convenience consumers now expect with features like one-touch payments, barcode and QR scanners, and the option to buy in-app and pick up in-store. Personalize your brand experience by giving associates access to complete consumer profiles and omnichannel shopping history. Enable upsell and cross-sell opportunities by allowing associates to leverage real-time inventory and create mixed cart transactions to sell products from both in-store and online.
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You need a real-time view of all your inventory, plus customer and order data, through an intuitive user interface that’s accessible from sales counters and mobile devices. Purpose-built tools provide cross-sell and up-sell recommendations, help standardize processes for inventory and task management, and enable flexible fulfillment options (such as curbside pickup, buy online, pickup in-store and ship from store) and management of returns across channels. IBM Sterling Store Engagement helps your store employees provide omnichannel services in the store for fulfillment, inventory management, task management and customer service. Provide customers with personalized recommendations for up-sell and cross-sell opportunities. Get inventory location data and an optimized pick, pack and ship or pickup process. Monitor and manage activities and tasks for employees. Execute purchase and checkout of in-store products, without customers having to stand in line.
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Integrations
Company Information
Shopgate
Founded: 2009
United States
shopgate.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Support
Phone Support
Online
Shopgate Frequently Asked Questions
Shopgate Product Features
Multi-Channel eCommerce
Mobile Commerce
Supported
Catalog Management
Not Supported
Channel Management
Not Supported
Data Synchronization
Not Supported
Email Marketing
Not Supported
Inventory Management
Not Supported
Marketplace Integration
Not Supported
Order Management
Not Supported
Promotions Management
Not Supported
Returns Management
Not Supported
SEO Management
Not Supported
Shopping Cart
Not Supported
Social Commerce
Not Supported
eCommerce
Mobile Access
Supported
CRM
Not Supported
Catalog Management
Not Supported
Channel Management
Not Supported
Customer Accounts
Not Supported
Data Security
Not Supported
Email Marketing
Not Supported
Inventory Management
Not Supported
Kitting
Not Supported
Loyalty Program
Not Supported
Multi-Store Management
Not Supported
Order Management
Not Supported
Product Configurator
Not Supported
Promotions Management
Not Supported
Returns Management
Not Supported
Reviews Management
Not Supported
SEO Management
Not Supported
Shopping Cart
Not Supported
Templates
Not Supported
