Salesfloor vs. SnapCall Comparison


Salesfloor	SnapCall seampl	+	+
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About Using our mobile clienteling platform, retail associates are able to connect with customers in store, continue to sell to them online, and generate additional commission. Customers get more personalized shopping experiences and retailers increase their online conversion rates, average order values, and see a drop in return rates. Salesfloor is an award winning platform that combines clienteling, virtual selling and mobile point of sale tools. Store associates use Salesfloor to deliver personalized and convenient experiences for customers on any channel through live chat, video calling, e-mail, SMS and more. Customers connect with a local store associate in real-time through video, live chat, e-mail, SMS and appointment requests (virtual or in-store). Associates sell virtually through multiple channels and sales are attributed to the appropriate associate or store. Empower associates to serve customers in a personalized way across all channels and develop more meaningful relationships.	About Use video chat to connect with online leads and increase sales performance — whether it’s Online Shopping, B2B Sales, or Consulting Business. Reproduce the world-famous Live Video Shopping experience, and provide immersive Product Demo. Initiate Online Consultations without leaving the chat conversation. You no longer need to use a third-party video service provider, the video communication takes place directly without leaving the chat. Regardless of your screen sharing needs (presentation display, technical support), the entire experience happens in a single click and inside chat with the client. All agents can instantly playback their call records immediately after the call is ended. Find all your recordings in our embedded dashboard, even weeks after the call ends. Initiate a live video call within the chat with your client. Enhance collaboration by enabling screen sharing.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Store associates in search of a platform to deliver personalized and convenient experiences for customers	Audience Businesses searching for a solution to connect with ther customers
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $29 per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Salesfloor Founded: 2013 United States salesfloor.net	Company Information seampl Founded: 2016 France snapcall.io
Alternatives Concierge by Mad Mobile Mad Mobile	Alternatives Feederloop
Red Ant	KrispCall
Mercaux	Bria CounterPath
Immerss Live Commerce Immerss	Salesfloor
Shopgate View All	Emitrr View All
Categories Clienteling Supported Customer Experience Supported Multi-Channel eCommerce Supported Retail Management Supported Sales Enablement Supported	Categories Customer Experience Supported Customer Success Supported Lead Generation Supported Telephony Supported
Customer Experience Features Action Management Not Supported Analytics Not Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Not Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Not Supported Show More Features Multi-Channel eCommerce Features Catalog Management Not Supported Channel Management Not Supported Data Synchronization Not Supported Email Marketing Supported Inventory Management Supported Marketplace Integration Supported Mobile Commerce Supported Order Management Supported Promotions Management Not Supported Returns Management Not Supported SEO Management Not Supported Shopping Cart Not Supported Social Commerce Not Supported Retail Management Features Commission Management Supported CRM Supported eCommerce Not Supported Email Marketing Supported Employee Management Not Supported Loyalty Program Supported Mail Order Not Supported Merchandise Management Not Supported Multi-Location Supported Order Management Supported Purchase Order Management Not Supported Reporting/Analytics Supported Returns Management Not Supported Sales Enablement Features Collaboration Not Supported Contact Management Supported Content Management Supported Document Management Not Supported Goals / Quota Management Not Supported Lead Management Supported Meeting Management Supported Performance Management Not Supported Presentation Management Not Supported Proposal Management Not Supported Territory Management Not Supported Training Management Not Supported	Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Supported Survey Management Not Supported Text Analysis Supported Trend Analysis Not Supported Show More Features Customer Success Features Account Alerts Not Supported Account Management Not Supported Communication Management Supported Customer Engagement Supported Customer Lifecycle Management Not Supported Health Score Not Supported Onboarding Supported Revenue Management Not Supported Usage Tracking / Analytics Supported Win / Loss Analysis Supported Lead Generation Features Contact Discovery Supported Contact Import/Export Not Supported Lead Capture Supported Lead Database Integration Not Supported Lead Nurturing Not Supported Lead Scoring Supported Lead Segmentation Not Supported Pipeline Management Not Supported Prospecting Tools Supported Visitor Identification Supported Telephony Features Auto-Dialer Not Supported Call Center Management Not Supported Call Monitoring Supported Contact Management Not Supported Inbound Reporting Supported IVR / Voice Recognition Not Supported Outbound Reporting Not Supported Predictive Dialer Not Supported Telemarketing Management Not Supported Voice & Data Integration Supported VoIP Supported
Integrations Canopy Supported ChannelAdvisor Supported Mindsay Not Supported Oracle Cloud Infrastructure Supported Radial Supported SAP Cloud Platform Supported SAP Customer Data Cloud Supported Salesforce Agentforce Commerce Supported SendGrid Supported Shopify Supported Stylitics Supported Twilio Supported Workspace ONE Supported Zebra SmartCount Supported Show More Integrations View All 14 Integrations	Integrations Canopy Not Supported ChannelAdvisor Not Supported Mindsay Supported Oracle Cloud Infrastructure Not Supported Radial Not Supported SAP Cloud Platform Not Supported SAP Customer Data Cloud Not Supported Salesforce Agentforce Commerce Not Supported SendGrid Not Supported Shopify Not Supported Stylitics Not Supported Twilio Not Supported Workspace ONE Not Supported Zebra SmartCount Not Supported Show More Integrations View All 1 Integration
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