Audience

Axialys is designed for customer-centric mid-market and enterprise organizations, specifically CX leaders from all industries who need to scale their operations through AI-driven automation and deep CRM integration.

About Axialys

Axialys provides a professional CCaaS (Contact Center as a Service) platform designed for sales and customer service teams. Built on a proprietary cloud infrastructure, the solution centralizes voice communications within business workflows.

Core Capabilities:

- Native CRM Integrations: Deep CTI connectors for Salesforce, Zendesk, and HubSpot, featuring click-to-call, automated call logging, and screen pops.

- Generative AI Integration: AI-driven tools for automated call transcription, multi-language summaries, and intelligent IVR routing.

- Carrier-Grade Infrastructure: A robust WebRTC-based system ensuring high-availability, browser-based calling, and professional voice quality.

- Operational Intelligence: Real-time supervision dashboards and advanced analytics to monitor KPIs such as SLA and pick-up rates.

- French Identity, Global Support: Based in France, Axialys supports companies in managing their customer service operations both locally and internationally.

Other Popular Alternatives & Related Software
CallTools
CallTools
(510 Ratings)
Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results.
Learn more
Nextiva
Nextiva
(11202 Ratings)
Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.
Learn more
Dialpad Connect
Dialpad Connect
(4092 Ratings)
Dialpad Connect is an AI-powered unified communications platform that combines voice, video, and messaging to enhance team collaboration and customer interactions. It features real-time call transcription, automated call summaries, and AI-generated action items to help users stay focused during conversations. The platform integrates seamlessly with popular business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace to streamline workflows. Designed for businesses of all sizes, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA and robust disaster recovery. Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity.
Learn more
net2phone
net2phone
(3 Ratings)
net2phone provides innovative and affordable cloud based telephony software and services to both small and mid-sized businesses and large or multinational enterprises. Our Unified Communications and Contact Center solutions provide advanced features that can be customized to suit your unique business needs while ensuring simplicity through implementation and use. net2phone’s compelling​ ​UCaaS offer combines voice, video, chat, and messaging under one platform, includes advanced features and integrations, and unlimited calling to over forty popular destination countries. uContact, net2phone’s omnichannel CCaaS solution, streamlines all voice and digital interactions​, ​enabling contact centers to meet customers in the digital channel of their choice​ and ​integrating all touchpoints into a Unified Inbox. Other flagship solutions include SIP Trunking services, native integration with Microsoft Teams, and international connectivity capabilities.
Learn more

Pricing

Pricing Details:
Contact vendor for pricing

Integrations

See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Axialys
France
www.axialys.com

Videos and Screen Captures

Seamless Agent Toolbar - Softphone

Seamless Agent Toolbar - Softphone

Seamless Agent Toolbar - Softphone Supervisor Dashboard : Real-time operational control AI custom summaries & automatic tags
Other Useful Business Software
MongoDB Atlas runs apps anywhere Icon
MongoDB Atlas runs apps anywhere

Deploy in 115+ regions with the modern database for every enterprise.

MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
Start Free

Product Details

Platforms Supported
Cloud
Windows
Mac
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Axialys Frequently Asked Questions

Q: What kinds of users and organization types does Axialys work with?
Q: What languages does Axialys support in their product?
Q: What kind of support options does Axialys offer?
Q: What other applications or services does Axialys integrate with?
Q: What type of training does Axialys provide?
Q: What pricing for support is available for Axialys?
Q: What pricing for training is available for Axialys?

Axialys Product Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
VoIP
Voice & Data Integration
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
Page Already Claimed. Claim Again?