A2Billing

Voxvalley is one of the leading softswitch vendors in the IP Communication Industry which offers VoIP softswitch platform at best price. The company has a proven track record of providing advanced releases of softswitch platform that delivers the intended business value for its global clients. The softswitch platform is specifically designed to enable service providers with diverse functionalities such as routing, billing, reporting and monitoring which are very crucial for engaging a profitable VoIP business. The entire business operations can be managed and monitored through a centralized browser-based user interface which is user name and password protected to avoid any misuse. In addition to flexible pricing as per different concurrent call capacity requirements, Voxvalley offers premium technical assistance for easy and quick deployment of softswitch platform so that service providers can get started in quick time.

CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.