Alternatives to miOnCall
Compare miOnCall alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to miOnCall in 2026. Compare features, ratings, user reviews, pricing, and more from miOnCall competitors and alternatives in order to make an informed decision for your business.
-
1
Squaretalk
Squaretalk
Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling and WhatsApp Business messaging, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. With local numbers in over 150 popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance. -
2
QEval
Etech Global Services
QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring. Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts. QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. -
3
DoctorConnect
Adtel International
DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. -
4
Spok Care Connect®
Spok
Communication among care team members involves a complex relationship between people, devices, and hospital systems. You might be struggling with an overwhelming surge of data, gaps in your communication, or inefficient communication workflows. These challenges make your job harder and negatively impact patient outcomes. There’s a solution to help – Spok Care Connect®. Spok Care Connect is the unified communication platform that provides care team collaboration, closed loop communication, and secure messaging to enhance your clinical workflows. It’s possible for one unified communication platform to solve the multiple challenges across different areas, departments, and locations in your health system. -
5
Petal’s platform is an innovative cloud-based scheduling software solution designed for physicians and healthcare professionals in both clinics, hospitals or acute-care facilities. Physicians can organize and stay in control of their schedules while improving team communication through shift exchanges, absence requests and shift visibility. Combined with Petal's Clinical Capacity Management, it's medical staff scheduling and on-call physician management for the modern hospital. The Clinical Capacity Management console centralizes schedules for all medical services of a hospital in a single dashboard. The solution provides real-time insight of care coverage and analytical reports, facilitating resource management. It improves the performance of health facilities and streamlines access to care by increasing the efficiency of operations for hospital staff. These SaaS solutions can be tailored to fit departments, clinics, hospitals and a whole network of hospitals.
-
6
CallShaper
CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.Starting Price: $75 per month -
7
Shiftboard ScheduleFlex
Shiftboard
ScheduleFlex is a workforce scheduling solution designed for service-centric organizations in industries such as healthcare, public safety, call centers, and staffing. It enables managers to respond swiftly to changing labor demands by adding or modifying shifts on the fly and automatically assigning them to qualified and available employees. The platform offers robust day-of scheduling tools to efficiently handle last-minute changes, such as unexpected callouts and service demand fluctuations. Additionally, ScheduleFlex provides mobile-based communications to keep managers and employees closely connected, ensuring smooth operations. By offering clear visibility into available and qualified resources, managers can achieve higher shift coverage and reduce overtime.Starting Price: $2.00/month/user -
8
TimeTap
TimeTap
TimeTap is an innovative web-based appointment scheduling software solution for small and medium sized businesses and independent professionals. This versatile platform acts like a shopping cart for services, thereby allowing users to book and manage their own appointments in order to eliminate missed calls and no-shows. TimeTap's mobile app also allows users to schedule client appointments and check daily availability, from anywhere at anytime. Key features include flexible calendars, email and text notifications, customizable reports, private service schedulers, exportable list views, and more.Starting Price: $24.95/month -
9
Call Center Studio
Call Center Studio
Elevate your customer service with AI powered contact center software. Call Center Studio contact center cloud software provides a range of capabilities to help businesses manage their inbound and outbound contact center operations. In terms of inbound calls, the software typically includes features such as automatic call distribution, interactive voice response, and call routing to ensure that calls are directed to the appropriate agent or team. The software often includes predictive, preview, and progressive dialing for outbound calls to help agents efficiently reach out to customers. Call Center Studio offers real-time monitoring and analytics to help managers track performance in one screen. If you are frustrated with the high cost, complexity and difficulty of the conventional systems, our cloud based software is just perfect for you! Meet our user-friendly product! 💰 Pay-as-you-go ✔️ No hardware. No software. No maintenance 👨💻 Easy to use 🔗Smooth integration -
10
1Call
1Call
When you want to streamline your communication protocols and workflows to improve the patient experience, it’s imperative that you include your call centers in the process. Hospital call center operators directly correspond with patients and medical staff across enterprises and become a crucial communication link. Our customizable software applications are used by organizations of all sizes, to help overcome communication barriers in healthcare. Our hospital call center customers report reduced caller wait times, quick and accurate communication with on-call staff, and improved code call handling when using 1Call software. Medical staff rely on our secure messaging app, telehealth capabilities, and EMR integrations that streamline workflows and reduce alarm fatigue. -
11
MediCall
TelTech Systems
TelTech Systems has been an innovator in Healthcare Patient Communication for over 20 years with a clear and critical mission, to provide medical practices with a simple platform to improve patient engagement and increase practice efficiency. Then and now, our focus has been on developing solutions to accomplish that mission. By helping practices automate patient messaging in multiple formats, we offer practices, hospitals, and other health care organizations more effective and efficient communications in the method preferred by their patient population, this provides organizations with a true patient-centered approach. TelTech System’s medical Service offers a patient communication platform that provides the ideal solution to help practices communicate efficiently reducing cancellations and “no-shows” while positively impacting your bottom line! MediCall is a true cloud-based system with custom voice calling, text & email notification options.Starting Price: $999 one-time payment -
12
Vocantas Communicate
Vocantas
Communicate offers hosted- and premise-based multi-modal communication solutions, using interactive text, voice, and email. Communicate solutions help organizations with complex scheduling environments and processes, and those in the higher education, utilities, healthcare, manufacturing, and customer service environments improve outreach and engagement while reducing operating costs. Automated interactive notification by text, voice (IVR), mobile app, web portal and email is sent to your staff allowing schedulers to manage multiple shift callouts simultaneously and to fill shifts efficiently without needing to make time-consuming individual phone calls. Allows employees to call in or text an absence or lateness and provide details regarding when they will arrive or return to work. The real time integration ensures your Kronos system is updated and mangers know in seconds. Send mass notifications to your workforce instantaneously. -
13
miSecureMessages
1Call
miSecureMessages is a secure healthcare solution and HIPAA-compliant mobile messaging app used and trusted by care teams to send secure texts, photos, videos, and audio files. Mobile messaging is critical for managing hospital workflows and keeping electronically protected health information (ePHI) confidential. miSecureMessages is an integral part of 1Call’s secure healthcare solutions and functions as a secure messaging platform that is easy to use and meets the strict HIPAA security standards for healthcare organizations. miSecureMessages is a stand-alone app that can also seamlessly integrate with 1Call’s software, or existing hospital technology and electronic medical record (EMR) platforms from other vendors to send secure texts, photos, videos, and audio files. Non-clinical staff can also use the encrypted texting app for maintenance requests, improve communication for fast patient room turnover, and in the hospital call center. -
14
MASCO Services Call Center
MASCO Services Call Center
The MASCO Services Call Center, a subsidiary of Longwood Collective, Inc., keeps hospitals, colleges, physicians and businesses connected to callers 24 hours a day, 7 days a week. We combine the latest technology with professional personalized services, bilingual capabilities, customized plans and unmatched commitment to quality customer service. A key reason why more healthcare providers are turning to MASCO Call Center as their overflow call service provider is that we keep your patient information private with HIPAA-trained medical receptionists and encrypted technology. The Call Center was established in 1973 to meet the answering service needs of hospitals and physicians. Our award-winning customer service attracts customers that include internationally renowned hospitals, neighborhood health centers, more than 150 physician practices, acclaimed colleges, pharmaceutical companies, medical device manufacturers, property management organizations, attorneys, and many businesses. -
15
Health360 - eMedical System
Uplogic Technologies
Being large scale healthcare providers, they are in need to collect, store and analyse or interpret the patient details in a smart way to assure high-quality patient care. What happens if all those practices are made to be automotive?. Yes. A perfect healthcare management system called the Health360 - eMedical System is the perfect digital partner for all-scale healthcare professionals like doctors, nurses, pharmacists, etc to enhance their workflow in a speedy way and make the patients get instant care effectively. Irrespective of the healthcare platforms like a clinic, pharmacy, or hospital, digitization is now observed everywhere. Our health360 product exactly fits all these platforms with the dedicated dashboards and the impressive features related to the professionals available in those platforms. With the use of a web interface, the monitoring of the activities of the medical team, clear inventory, and patient data management is possible in eMS.Starting Price: $25,000 -
16
CallWatchPro
7twenty
7twenty's CallWatchPro creates an organizational customer oriented culture. Designed for organizations that handle service and sales calls without a formal call center, Call Watch Pro boosts the level of customer service and satisfaction utilizing minimal managerial resources. Monitoring all customer-facing personnel according to updated KPIs and providing real time insights, Call Watch pro enables managerial staff to constantly improve customer service and internal communications. As result, the number of recurring conversations dramatically decreases, while organizational and financial efficiency increases. -
17
OpenTempo
OpenTempo
OpenTempo, Inc. provides physician and staff scheduling solutions to support hospitals and health systems nationwide. OpenTempo offers cloud-based tools for staff and call scheduling; time, attendance, and payroll; workforce analytics; patient demand forecasting; and patient acuity management. It enables users to track compensation and cost centers in real-time and provides schedule access via the mobile application. OpenTempo, Inc. was incorporated in 2013 and is based in South Burlington, Vermont. -
18
Dentina.Ai
Dentina.Ai
Dentina.Ai is an advanced AI dental-receptionist platform designed to answer incoming calls, schedule and reschedule appointments, manage patient messaging, and update staff in real time, 24/7, and without human front-desk breakdowns. It integrates directly with dental-practice management systems, automates routine inquiries, and enables practices to reduce missed calls (which often translate into lost revenue) while relieving front-desk burnout. The solution supports voice calls, texts, or messages, provides step-by-step call-handling workflows tailored for dental practices, and emphasises HIPAA-compliance and accurate call-handling rather than simplistic voice bots. Designed for small practices as well as multi-location clinics, Dentina.Ai aims to convert more calls into booked patients, fill chairs more consistently, and streamline the patient-intake process for dental offices.Starting Price: $319 per month -
19
TelStrat QM
Serenova
Empower your supervisors, trainers, Quality Assurance teams, and agents to optimize customer interactions. Review live-monitored and recorded calls, and synchronized voice and screen recordings via a user-friendly interface. Automatically analyze interactions for actionable insights. Enhance service quality, determine call-handling effectiveness and confirm agents are adhering to scripts and processes, all with a sophisticated call center quality management software. Easily manage team performance via intuitive interface. Listen, watch, evaluate and score agents, and deliver effective coaching and e-Learning. Provide packaged call content with e-Learning resources to coach agents and improve KPIs with instant, relevant, and regular feedback. Easily, efficiently and quickly perform evaluations. Prepare agents to excel by providingin-depth performance reporting. -
20
MEFTiiCOMM
MEFTiiCOMM
Introducing MEFTiiCOMM, our comprehensive healthcare communication platform, an all-in-one solution designed to connect doctors, nurses, and managers within or across organizations. With text messaging, audio/video calling, a built-in pager system, and scheduling capabilities, our platform enables seamless communication and collaboration. It is HIPAA compliant, secure, and prevents mixing personal and work communication. Our market-competitive pricing, designed by doctors for healthcare needs, ensures ease of use. Advanced search extends collaboration beyond organizations, facilitating knowledge sharing. Enhance patient care and teamwork with our user-friendly and secure platform. -
21
OttrCall
OttrCall
OttrCall is an AI-powered outbound voice calling platform built for modern sales and operations teams. Our natural-sounding voice agents can automate cold calls, follow-ups, appointment reminders, lead qualification, and more — no manual dialing, no burnout. OttrCall helps small to mid-sized businesses streamline outbound workflows across industries like real estate, finance, hospitality, and healthcare. With quick setup, multi-stage pipeline support, and real-time call summaries, OttrCall replaces traditional call centers with always-on, cost-efficient automation. Whether you're nurturing leads or re-engaging dormant customers, OttrCall delivers consistent, scalable conversations — without sounding like a bot. 💡 Highlights: -AI voice agents for outbound calls -No-code setup with full call automation -Human-like speech, not robotic -Ideal for sales, ops, and support teams -Real-time summaries and CRM-ready dataStarting Price: $150/month/1000 minutes -
22
HosPortal
HosPortal
HosPortal Roster is Australia's leading software for the management of medical on-call rosters, clinical allocations and hospital communications. It is used by thousands of senior doctors and trainees across dozens of private and public hospitals. Built by doctors, for doctors, its current users include anesthetists, physicians, surgeons, emergency doctors, radiologists, and palliative care doctors. HosPortal Connect is a flexible patient survey tool suitable for medical use. It allows doctors, practice administrators and hospitals to quickly and easily build and send patients surveys that they answer on any mobile device. With medical-grade data security, Connect also allows doctors to get immediate alerts for clinically important responses. Powerful email and SMS functions to contact your staff easily; track message receipts. Build and maintain contact lists that maximize attention and response rates.Starting Price: $180 per user per year -
23
cc-Modeler Professional
KoolToolz.com
cc-Modeler ProfessionalSoftware, tools to optimize call center performance and schedulingcc-Modeler call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small. Use it to improve your service levels, identify staffing gaps and have happier customers. Suitable for any organization handling incoming customer calls - call centers, helpdesks or support groups. Identify your real staffing needs for each period through the day. Handle multiple shifts and planned breaks, so that you can optimize agent schedules and coverage. Provide detailed performance analysis throughout the day, based on your service level goals. Eliminate periods of agent overload. Improve overall call center capacity. Improve customer satisfaction through reduced ASA and more consistent performance. Reduce the number of abandoned calls from your customers. Increase Customer Satisfaction. -
24
Call Accounting Mate
Callaccounting.ws
Call Accounting Mate is an industrial-strength, fast and reliable call accounting software package for monitoring and reporting telephone call activity. Call Accounting Mate can be deployed in virtually any enterprise including hospitality, retail, government agencies, brokers, professional firms, banks and universities. Telecom managers find it increasingly difficult to allocate telecom costs to various departments or cost centers or individuals. This Telemanagement solution will pinpoint charges, highlight misuse and increase productivity. Call Accounting Mate can monitor incoming and outgoing calls in real-time. Alarms and reports can be scheduled for 911 emergency notification, toll fraud or misuse reporting. A built-in contact database can be used to quickly identify all calls made to/from a particular telephone number and tagged as personal or business-related.Starting Price: $375 one-time payment -
25
Nextiva Call Center
Nextiva
Nextiva Call Center is a comprehensive cloud-based communication and collaboration solution. Featuring enterprise-grade call center tools, Nextiva Call Center increases your first call resolution with advanced call routing option, provides automated callback and responses to incoming callers, and monitors call flow and call volume seamlessly. By leveraging Nextiva Call Center solution, you can quickly scale to respond to fluctuations in call volume without changing your infrastructure settings. Core features include automatic call distribution, advance interactive voice recording, agent status display, instant escalation, call promotion, 3-way conference call, call queues and monitoring, and more.Starting Price: $50.00/month/user -
26
TigerConnect Physician Scheduling
TigerConnect
TigerConnect Physician Scheduling is cloud-based on-call scheduling software that enables schedulers and practice administrators to save time, streamline workflows and reduce stress by easing schedule creation, distribution, and management. The software offers auto-scheduling, rule-makers, tally reports, and multiple templates and views -- enabling long-term schedules to be built in minutes. For users, up-to-date schedules are accessible via app on smartphones and desktops, making it easy to request and manage time-off, enable shift swaps, and send notifications of schedule changes in real time. TigerConnect Physician Scheduling integrates with EHRs and messaging systems, enabling staff to find and notify the right on-call provider by role and virtually eliminate calls to the wrong doctor. For larger organizations, TigerConnect consolidates schedules from multiple departments and locations, providing one source of truth. -
27
Globitel E-911
Globitel
Globitel Emergency Call Center Application (E-911) is a CTI solution that allows call-takers to control their phones through an elegant and easy-to-use, standards-based graphical interface. The graphical interface integrates the underlying phone system, mapping systems, location based technology and other resources to put critical information and tasks at the call-taker’s fingertips. The Globitel Emergency Call Center Application comes with many reports that help the emergency call center floor managers to improve the efficiency at their call centers. The solution allows managers to create and generate their own reports, which can be scheduled and automatically sent to the management. Globitel Emergency Call Center Application also enables call center floor managers to have a web interface dashboard that displays call traffic information, agents and seats status, as well as live statistics. -
28
Trust+
ServeMeBest
Trust+ is a ground-breaking call recording service with the unique ability to share recordings with the caller. As well as offering a convenient new service for customers, Trust+ brings unprecedented transparency, is a clear statement of trust, and acts as a powerful market differentiator. Designed for integration with your IVR system, Trust+ lets callers choose to record a call with the contact center. If the caller opts for recording, the call is recorded and stored in the Trust+ service. The caller is notified of the recording location by SMS for convenient recording retrieval. Trust+ is suitable for all high quality customer care operations in any sector including telecoms, utilities, travel, hospitality, logistics, government, finance and healthcare. -
29
DocPulse
DocPulse
Clinic Management and Hospital Management (HIMS) software takes you to the next level by advanced patient engagement, clinical care. Specify your schedule, collect payments. Integrate the widget with your website and your mobile app. Its that simple! A powerful but simple e-prescription (EMR) will allow you to prescribe and share medications and advise. You can have a HD Video/Audio call with your patients - both on web and app. Technology has truly been a wonder for clinics and hospitals. Clinic Management Software is the best example. Technology has been moving at a fast pace especially in the health industry and has been progressing towards an advanced level today. With the arrival of Docpulse’s Clinic Management Software, a systematic process has evolved over the time. Handling patient bills and appointments used to be a chaotic scene in a hospital, clinics & doctors. Not anymore! -
30
Vocalls
Vocalls
Our voice assistant is available 24/7. Operational time, vacations, or illnesses no longer have to impair your call center. The assistant picks up the phone immediately and it can handle hundreds of parallel calls. The assistant works with closed questions but can also answer a range of open questions. Everything according to a call script created specifically for you. The assistent reliably handles all usual calls and allows your operators to focus on more complicated ones. The assistant recognizes key information in the call, like the type of request, contract number etc. Our assistant has no mood and even a thousand calls can be handled as professionally as the first one. Easy integration with CRM systems and telephone exchanges. Fully automatic solution for incoming and outgoing calls. Attends to your clients at any time, reduction of call center load, understands what you say, and has 100 % stress toleration. -
31
The Reporting Engine
eMetrix Systems
The Reporting Engine provides call center reporting software and easy access to the information you need to monitor the key statistics of your call center reports and develop operational insights for process improvement. The heart of every call center is the ability to monitor and measure the performance of the business. That is why The Reporting Engine provides easy access to the information you need to monitor the key statistics of your call center and develop operational insights for process improvement.Starting Price: $150.00/month/user -
32
Syllable
Syllable
Syllable brings empathy, transparency, and intelligence to every patient touchpoint outside the hospital. In 2020, Syllable communicated with 45 million Americans through text and chat about access to care related to appointments, primary care, specialty care, and COVID-19. Syllable automated 4 million patient encounters through voice only and represents access for patients to 21,645 physicians. The leading health system call center solution empowers patients and eases operational burdens. Syllable removes communication barriers between patients and the care they need when they need it. Patients deserve and now expect a nimble and frictionless end-to-end healthcare experience. They must often navigate an elaborate maze of call transfers, long hold times, and clunky websites to access the front door to care. Syllable works with many of the largest and most respected healthcare providers across the country. -
33
Knowlarity
Knowlarity Communications Pvt. Ltd.
AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions. -
34
True Lark
True Lark
Grow, retain, and engage your customer base instantly with 24/7 coverage. It is fully automated so you can get back to what matters most. True Lark (formerly FrontdeskAI) offers an AI assistant named Sasha. Sasha responds to your missed calls via text with quick-empathic responses 24/7. And it’s all fully automated, so you don’t have to lift a finger. Technology that matches how you run your business, not the other way around. Freedom to structure your business your way. Sasha manages your website to help answer questions, book classes or appointments, and connect with new clients. Increase revenue and retention by matching clients with the right pricing option and service in your brand's unique voice.Starting Price: $199 per month -
35
isLucid
Lucid Agreements
isLucid is an AI voice agent platform for call center automation, handling inbound and outbound phone calls without human agents. It automates customer support, appointment scheduling, order processing, lead qualification, and follow-ups with natural, human-like conversations. The platform combines Voice AI and Smart Analytics to deliver real-time call insights, sentiment analysis, and performance monitoring. Each call improves future interactions, creating a scalable, self-learning system. isLucid supports 100+ languages, deploys in as little as two weeks, reduces call handling costs by up to 70%, and provides 24/7 availability with zero wait times. It is used in BPO, healthcare, financial services, telecommunications, insurance, retail, and real estate. For high-security environments, isLucid offers on-premise deployment via dedicated hardware with no cloud dependency. -
36
SimplyConnect
SimplyConnect
SimplyConnect is a HIPAA-compliant, real-time communication and collaboration platform designed to enhance patient-centered, paperless healthcare. It offers solutions such as NOTIFY Nurse Call, which ensures care teams are organized and patients remain connected, and SimplyConnect team care management, which streamlines communications from any location, connecting the dots for care teams. The platform also includes SimplyConnect health information exchange, allowing for the secure uploading, storage, and processing of documents in real-time using patient health dashboards. By reducing paperwork and improving patient care management, SimplyConnect empowers healthcare professionals to seamlessly communicate with less reliance on phone calls, paper, and fax. -
37
CallConfine
Nexsus Techno Solutions
CallConfine is innovative call Recording / voice Logger solutions which come in analog (4 , 8, 16, 24 ports), digital (single, dual, core), digital extension ( 8, 16, 24 Port) & VOIP. Solution is commonly used in Financial Institutions, Banks, Hospitalities, call centers, BFSI, Public Sectors, and Corporate to record the telephonic conversation. CallConfine application benefits the organization to improve business accuracy and efficiency easily. Monitor your Marketing and customer care dept. Avoid communication gap with your clients. Dispute Resolution: Recording of the telephone conversation can be priceless when you overcome disputes in your business. The logged conversations act as an important proof to solve the differences and retain the respect of your customers. Hence it´s a full proof "Compliance Product". CallConfine takes care of Policy Compliance, Performance Management, Interaction Monitoring, Finally and most importantly Customer Satisfaction. -
38
Exelysis Contact Center
Exelysis
Exelysis Contact Center is a contemporary telecom framework providing advanced features, improving the reliability of communication. Exelysis, through group based routing, allows the intelligent distribution of calls and the optimal utilization of agent resources. With Exelysis Contact Center, each call can be multiply tagged based on its characteristics, allowing for fine grained handling. An agent group acts like the bonding agent between calls and handling agents. Groups can abstract skills, departments and campaigns, providing great flexibility when modelling the call routing scenarios. Groups can be bundled in sets, allowing more complex scenarios to be implemented. Queueing of calls is performed dynamically, based on the call’s characteristics. Priorities allow for delicate tuning of call handling order, and advanced features like priority levels allow assigning important calls to agents concurrently with their streamlined workload.Starting Price: 50e -
39
NUACOM
NUACOM
NUACOM is a Software-as-a-Service and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls. Sales and customer service are important departments for any organization and having a powerful communication platform is crucial for business success. Our calling platform is focused on the user experience, call analytics and automation, so you can focus on what matters most: close more deals and delight your customers. Deliver exceptional customer service and handle successful sales calls through the power of our VoIP solution for SMEs or our versatile call center software. Collect information from inbound calls and set up automation workflows to streamline the support process. Track every call query, review call logs, and view which agents are interacting with which customers. Look up all information about your callers with a click.Starting Price: €9.99 per month -
40
Online Appointment Manager
AppointmentQuest
Take control of your appointments and schedules, manage calendars, create custom forms, and accept online payments from your customers with easy to use hosted online appointment scheduler from AppointmentQuest! AppointmentQuest is your ultimate online appointment booking service, designed to deliver the most delightful appointment scheduling experience. Of course, we do more than just make it simpler to turn missed calls into customers (patients, students, clients). We’ve developed a robust suite of appointment scheduling tools to help you provide the best customer service experience when it comes to appointments. AppointmentQuest was designed from the ground up to make appointment management simpler and easier, while delivering seamless scheduling experience to your customers. After all, no business can thrive without happy customers who come back time and again.Starting Price: $6.59 per month -
41
LawyerLine
LawyerLine
We understand that each firm is unique. As a result, LawyerLine provides custom plans according to your own preferences. Pick and choose which features you’d like and we’ll both come up with the best plan for you. Our live receptionists always execute the best call-handling practices. From warm, personalized greetings to custom voicemails, we not only answer the phone, but we will also transfer important calls to your direct line. With over 8 years as a legal intake specialist, LawyerLine has perfected the client intake process. With case questions of the highest quality, customized by you, our team will give you the imperative information you need to claim a case. LawyerLine is more than just an answering service. An individual call summary, daily call summary, and monthly report will be sent to each lawyer so every law firm is prepared at all times. The number of hours we save our most active firms per year. The amount we can improve client conversion rate for small firms. -
42
Fonada
Fonada
Founded in 2018, Fonada is a leading provider of innovative cloud telephony solutions designed to enhance and streamline business communication. With a robust suite of services including auto-dialers, Interactive Voice Response (IVR) systems, Cloud Call Center, Click to Call, and RCS messaging, Fonada empowers businesses to operate efficiently, reduce costs, and improve customer engagement. Our solutions are tailored to meet the diverse needs of various industries, from finance and healthcare to e-commerce and logistics. Fonada’s auto-dialer system boosts call connectivity and productivity by automating outbound calls, ensuring higher reach and engagement rates. Our IVR systems offer seamless call routing, enabling businesses to manage high call volumes and deliver exceptional customer service. -
43
PerfectServe
PerfectServe
Never has communicating with the care team been so smart and easy. Designed to transcend geographic and organizational barriers, our proprietary software connects you to the right person, right when you need them. PerfectServe compiles and maintain all the workflow rules, call schedules and contact preferences for every workgroup, practice and care team member. Never worry about figuring out who’s on call. Dynamic Intelligent Routing® connects you to the right person who can take action at that moment. All you need to know is the patient’s name. PerfectServe® instantly shows and connects you to the team members caring for that patient at that time. Support patients before, during, and after care with automated messaging and secure virtual visits. Include family members when needed. Improve patients' call-in experience by empowering operators with easy-to-use call management. -
44
eClinicalWorks
eClinicalWorks
Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.Starting Price: $499.00/month/user -
45
Zaurus
Zaurus
Digital consultation rooms and digital healthcare assistants. What's new? Video calling from SAP in Zuyderland Medical Center. Curious how Zuyderland has set up the processes around image calling from SAP? Find out how it works. SAP integration. Zaurus Zuyderland The care of the future With digital consultation rooms from Zaurus, you respond to developments in healthcare, where an increasing shift is taking place towards remote care through technical applications such as video calling. The digital consultation room is designed so that care providers can easily consult their care recipients and for peer consultation via video calling. In addition, there are the digital assistants from Zaurus, which can be deployed to staff digital consultation rooms. They are true team players: they spare the rest of your employees so that they have more time for patients and experience less stress. The digital assistants are available 24/7 to speak to your patients -
46
Medical Passport
One Medical Passport
You have cutting-edge equipment in your ORs, why are you still depending on phone, fax, handwritten forms, piles of paper, sticky notes, and white boards to run your ambulatory surgery center? By moving tasks that are traditionally performed by phone, fax, pen and paper to our cloud, it improves the flow of vital information between patients, facilities and doctors’ offices. The result? More time for patient care and less time spent on paperwork. Schedule a brief call with one of our ambulatory software experts. Our experts will design a customized solution for you. Deliver great ambulatory care. Simplify booking requests, control document collection and save time and money! Communicate with vendors and manage trays effectively. Conveniently collect patient financial obligations. Scan, organize, and archive patient charts in the cloud. Display OR schedule and update patient status throughout the day. Gather patient-entered histories, medications, and demographics. -
47
iHelix
Sajix
iHelix Hospital is an enterprise-wide solution that provides complete patient information across all points of care to allow healthcare providers to deliver the best care possible. Specifically designed for small community hospitals, large medical clinics and long-term care facilities, the iHelix Hospital solution is comprised of individual, but integrated modules - including an advanced electronic medical record (EMR). This technology platform enables our clients to build customized health information systems that are affordable and meet their specific IT needs. Our iHelix Hospital product suite is available in two different delivery models - in-house server or web-based ASP. Again, this allows our clients to choose the model that best suits their needs. iHelix Hospital is a state-of-the-art, fully integrated hospital information system. It provides healthcare organizations with a complete set of tools for improved hospital management, clinical tasks and patient administration. -
48
SanCCS
SAN Softwares
Unlock exceptional features with the best call center software. A calling software for a call center can make your business efficient yet advanced. Get multiple dialing modes including progressive, predicative, manual, and preview. Various reports based on performance, attendance, call logs, and Analytical reporting. Allocation of calls based on the availability of agent, category of agent, the skill of the agent, and many other parameters. Integration calling option with the click-to-call button on the website and internal CRM. The dialer for call center software offers an exceptional feature of automated callback if an agent misses the call. SanCCS cloud call center solutions allow you to handle interactions with customers from multiple channels like Facebook, Viber, WhatsApp, and Twitter in a way that allows customers to switch back and forth between multiple channels seamlessly.Starting Price: ₹1499/User -
49
TrominoCARE
TrominoSoft
TrominoCARE is a scalable, cloud-based Medical Information Call Center (MICC) software designed to automate daily operations within medical information call centers. It features a comprehensive database that supports the entire lifecycle management of MICC activities, handling various call types such as medical inquiries, product quality complaints, and adverse events. Accessible via mobile phones, tablets, and desktops, TrominoCARE ensures flexibility and responsiveness across devices. Key capabilities include process automation for managing all call types, automatic generation of Field Alert Reports (FARs), a configurable client product dictionary, and customizable workflows tailored to specific business needs. The platform also offers a mobile application enabling medical sales representatives and field teams to capture and report information offline, with integration capabilities for safety and MICC systems. -
50
Easycall Cloud
WatsON
The Cloud CRM software is Completely online functional and affordable handling and management of call and contact centers, without needing to buy and install hardware on the premises and “depend” on specialized technicians for system start-up and maintenance. Creation of a limitless number of users in order to build a more or less complex call or contact center with one or more sites. Access to the Operator panel for correct management of caller or called party registration is easy and intuitive, with the option of sending SMS, faxes, and e-mail in order to complete or support telephone operations. Management and administration of the call and contact center entirely online. For an inbound call or contact center integrated in the cloud CRM. For an outbound call or contact center, sales and telemarketing. Reduce all waiting times between calls. Management of appointments and closing of orders by agents and sales team.
