Audience
Health systems that need a unified communications solution
About Spok Care Connect®
Communication among care team members involves a complex relationship between people, devices, and hospital systems. You might be struggling with an overwhelming surge of data, gaps in your communication, or inefficient communication workflows. These challenges make your job harder and negatively impact patient outcomes. There’s a solution to help – Spok Care Connect®. Spok Care Connect is the unified communication platform that provides care team collaboration, closed loop communication, and secure messaging to enhance your clinical workflows. It’s possible for one unified communication platform to solve the multiple challenges across different areas, departments, and locations in your health system.
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Pricing
Pricing Details:
We have a variety of customized solutions to meet your needs. Contact us for details.
Company Information
Spok
Founded: 1984
United States
www.spok.com
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Product Details
Platforms Supported
Cloud
Windows
Linux
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Spok Care Connect® Frequently Asked Questions
Spok Care Connect® Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Reporting/Analytics
Call Scripting
Campaign Management
Manual Dialer
Predictive Dialer
Progressive Dialer
Real-time Chat
HIPAA Compliance
Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
For Healthcare
Incident Management
Risk Management
Documentation Management
Policy Training
Remediation Management
Vendor Management
Unified Communications
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Mobile Access
Multi-User Collaboration
Audio / Video Conferencing
Fax Management
File Sharing
Voice Mail